Claims Under Guarantee - Arcam ALPHA 7 Handbook

ENGLISH
GUARANTEE FOR UK SALES
This equipment is guaranteed for two years from the date of
purchase (parts and labour only), provided that it was
originally purchased from an authorised dealer under a
consumer sale agreement. (The words "consumer sale" shall
be construed in accordance with Section 15 of the Supply Of
Goods [Implied Terms] Act 1973).
The manufacturer can accept no responsibility for defects
arising from accident, misuse, abuse, wear and tear, neglect
or through unauthorised adjustment and/or repair, neither can
they accept responsibility for damage or loss occurring
during transit to or from the person claiming under this
guarantee.
This guarantee is applicable within the UK only. It is
transferable to subsequent purchasers, but the liability of the
manufacturer is limited to the cost of repair of the defective
parts and under no circumstances extends to consequential
loss or damage.
Claims under this guarantee
This equipment should be packed in the original packing and
returned to the dealer from whom it was purchased, or failing
this, directly to Arcam. It should be sent carriage prepaid by
a reputable carrier - NOT by post. No responsiblity can be
accepted for the unit whilst in transit to the factory, or an
agent, and customers are therefore advised to insure the unit
against loss or damage whilst in transit.
If the original packing is not available, replacement packing
can be purchased from Arcam.
DO NOT CONSIGN THE EQUIPMENT TO ARCAM UNLESS
YOU HAVE BEEN SPECIFICALLY REQUESTED TO DO SO
BY THE CUSTOMER SERVICE DEPARTMENT.
DO NOT UNDER ANY CIRCUMSTANCES ATTEMPT TO
DISASSEMBLE THE EQUIPMENT BEFORE DESPATCH.
You can contact the manufacturer at the following address;
ARCAM Customer Service Department,
Pembroke Avenue,
Denny Industrial Centre,
Waterbeach,
Cambridge,
CBS 9PB, England.
Telephone; +44 (0)1223 203203
Fax; +44 (0)1223 863384
e-mail custserv@arcam.co.uk
You should state clearly your name and address, the date
and place of purchase together with a brief description of the
fault.
In the event of equipment being returned which, after having
been tested, is found to comply with the published
specification, the manufacturer reserves the right to charge a
reasonable fee for testing the equipment and for the return
carriage.
THIS GUARANTEE IN NO WAY VARIES OR REMOVES A
PURCHASER'S STATUTORY RIGHTS.
GUARANTEE FOR SALES IN THE EUROPEAN
ECONOMIC COMMUNITY (EEC)
This unit is covered by a European Economic Community
warranty.
This entitles you to have the unit repaired free of charge,
during the first year after purchase, at any authorised Arcam
distributor within the EEC, provided that it was purchased
from an authorised ARCAM dealer or distributor within th<
EEC.
The manufacturer can accept no responsibility for defects
arising from accident, misuse, abuse, wear and tear, neglect
or through unauthorised adjustment and/or repair, neither can
they accept responsibility for damage or loss occurring
during transit to or from the person claiming under this
guarantee.
Countries of the European Economic Community are;
Belgium, Holland, Luxembourg, Greece, Germany, France,
Spain, Portugal, Eire, Italy, Austria, Denmark, Sweden, Great
Britain and Finland.
This includes the Canary Islands, the Channel Islands, the
Isle of Man, Corsica and Sardinia.
This warranty remains in force for one year from the date of
purchase as long as the unit remains in free circulation. Units
exported from the EEC and subsequently re-imported are not
subject to this warranty.
CLAIMS UNDER GUARANTEE
This equipment should be packed in the original packing and
returned to the dealer from whom it was purchased, or failing
this, directly to the Arcam distributor in the country of
residence. It should be sent carriage prepaid by a reputable
carrier - NOT by post. No responsiblity can be accepted for
the unit whilst in transit to the dealer or distributor and
customers are therefore advised to insure the unit against
loss or damage whilst in transit.
For further details contact Arcam.