Toshiba Equium A110-233 User Manual page 131

Modem
Problem
Communication
software can't initialize
the modem
You can hear a dial tone
but can't make a call
You place a call, but a
connection can't be
made
After making a call you
can't hear a ring
Communication is cut
off unexpectedly
CONNECT
A
quickly replaced by
CARRIER
Character display
becomes garbled during
a communication
You cannot receive an
incoming call
i.LINK (IEEE1394a)
Problem
i.LINK device does not
function
User's Manual
Procedure
Make sure the computer's internal modem
settings are correct. Refer to Phone and Modem
Options Properties in the Control Panel.
If the call is going through a PBX machine, make
sure the communication application's tone dial
detection feature is disabled.
Make sure the settings are correct in your
communications application.
Make sure the tone or pulse selection in your
communications application is set correctly.
The computer will automatically cut off
communication when connection with the carrier
is not successful for a set time interval. Try
lengthening this time interval.
display is Check the error control setting in your
NO
communications application.
In data transmission, make sure the parity bit and
stop bit settings correspond with those of the
remote computer.
Check the flow control and communication
protocol.
Check the "rings before auto answer" setting in
your communications application.
If problems persist, contact your dealer.
Procedure
Make sure the cable is securely connected to the
computer and to the device.
Make sure the device's power is turned on.
Reinstall the drivers. Open the Windows Control
Panel and double-click the Add New Hardware
icon. Follow the on-screen directions.
Restart Windows.
If problems persist, contact your dealer.
Troubleshooting
9-12