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NCR 7169 Owner's Manual

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Owner's Manual
NCR 7169 Multifunction Printer
Release 1.0
BCC5-0000-5349
Issue I

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Summary of Contents for NCR 7169

  • Page 1 Owner's Manual NCR 7169 Multifunction Printer Release 1.0 BCC5-0000-5349 Issue I...
  • Page 2 NCR, therefore, reserves the right to change specifications without prior notice. All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current.
  • Page 3 100–240 Vac, 1.5/0.8 A, 50/60 Hz, output rated 24 Vdc, 2.3 A. or 3.125 A. Use of this product with a power supply other than the NCR power supply will require you to test this power supply and NCR printer for FCC and CE mark certification.
  • Page 4 Energiequelle, einer Aufnahmeleistung von 100–240 VAC, 1.5/0.8 A und 50/60 Hz, und einer Leistungsabgabe von 24 VDC, 3.125 A.c sein. Die Benutzung des Produktes mit einem Netzgerät, daß nicht von NCR mitgeliefert wurde erfordert das Testen des Netzgerätes mit dem NCR Drucker auf FCC und CE– Markierungs Befolgung. Verbindungskabel: Bei der Benutzung dieses Produkts muß...
  • Page 7 NCR immediately. The NCR Company is not responsible for any radio or television interference caused by unauthorized modification of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by NCR.
  • Page 8 viii Industry Canada (IC) Radio Frequency Interference Statement This Class A digital apparatus meets all requirements of the Canadian Interference– Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
  • Page 9 NCR ist nicht für Radio– oder Fernsehenstörung verantwortlich, die durch unautorisierte Änderung der Ausrüstung oder den Ersatzes der anschließenden Kabel oder durch Anschluß von Geräten hervorgerufen wird, die nicht ausdrücklich von NCR genehmigt wurden sind. Die Korrektur von Störungen, die durch solche unautorisierte Änderung, Ersatz oder Zubehör verursacht werden, liegt in der Verantwortlichkeit des...
  • Page 10 Industrie–Kanada (IS) Hochfrequenz–Störungs Richtlinie: Dieses digitale Gerät der Klasse A entspricht allen Anforderungen der kanadischen Störung–Verursachende Geräte Richtlinie. Caution labels information Hot Surface, Do not touch / Surface chaude, Ne pas toucher. Hazardous Moving Parts, Keep Fingers and Other Body Parts Away/ Parties Mobiles Dangereuses Tenir Les Doigts Et Les Autres Parties Du Corps Éloignés.
  • Page 11 References • NCR 7169 Multifunction Printer Service Manual (BCC5-0000-5350) • NCR 7169 Multifunction Printer Parts Identification Manual (BCC5-0000-5351) • NCR 7169 Multifunction Printer Migration Guide (BCC5-0000-5353) • NCR 7169 Multifunction Printer Programmer's Guide (BCC5-0000-5352)

  • Page 12: Table Of Contents

    Table of Contents Chapter 1: NCR 7169 Multifunction Printer General Description Features and Options Receipt station Slip station Receipt and Slip print stations General features Options Impact print head Thermal print head Thermal head failure detection What is in the Box...
  • Page 13 xiii Software or hardware configuration Installing the USB Virtual COM port driver for printer Windows POSReady 7 Windows 8 Windows 10 Verifying the installation Windows POSReady 7 Windows 8 Windows 10 Uninstalling the drivers Windows POSReady 7 Windows 8 Windows 10 Interface Description Human interfaces Using the Printer...
  • Page 14 Cleaning the cabinet Cleaning the thermal print head Cleaning the slip station MICR Read Head Chapter 2: Troubleshooting Problems Overview Red LED is Off or Printer Will Not Print Green LED is Blinking Slow Amber LED is Blinking Fast Receipt Printing is Light or Spotty Slip or Forms Printing is Light LED (Slip Table) Does Not Come On Forms Skew or Catch...
  • Page 15 Save parameters Emulation/Software options Receipt synchronization Save parameters Default lines per Inch Carriage return usage Asian Mode Set font type option Set Compress Pitch option Set 48 Character mode Set PDF417 Max Column print Set Auto Reset option Set Compatibility Top Margin option Set Emulation Mode option Set Slip Printing Width option Set Platen Wait Time option...
  • Page 16 Set MICR Dual Pass Default Code page EEPROM to Default Settings Level 2 Diagnostics (Runtime) Printer Status LED error blink pattern Receipt station Slip station Level 3 Diagnostics (Remote) PC Board connector locations and designations Main PCB Sub PCB Driver board Main PCB Driver board Sub PCB Fuse location and information Chapter 4: Communication...
  • Page 17 xvii UDP socket Simple Network Management Protocol (SNMP) Dynamic Host Configuration Protocol (DHCP) Hypertext Transfer Protocol (HTTP) Transmission Control Protocol (TCP) socket communication 124 User Datagram Protocol (UDP) socket communication Multiple connection Connectors Power cable connector USB cable connector RS–232C communication connector Ethernet connector Cash drawer connector Chapter 5: Command...
  • Page 18 xviii TCP/UDP setting Other ethernet setting SNMP Setting SNMP community setting SNMP IP Trap1 setting SNMP IP Trap2 setting Appendix A: Printer Specifications Printing Specifications Power Requirements Power modes Power from host Power from external power supply Physical and Operating Environment Temperature and humidity Reliability Dimensions and weight Appendix B: Reflashing the Printer Firmware...
  • Page 19 Thai Character Data Procedure Notes for this Function Appendix F: Arabic Font Support Overview Contextual forms Word ligatures Reverse the Arabic strings Proportional font Proportional font conversion handling of Arabic Limitations Invalid command list Horizontal positioning commands Invalid command (sample) Invalid command in middle of the line (example) Printing layout (Over the area) Appendix G: Character Sets...
  • Page 20 Revision Record Issue Date Remarks Jun 2019 First Issue Oct 2019 • Updated the images on the following topics: • Set MICR Dual Pass • Set Buzzer Tone • Updated the steps on the following topics: • Connecting the cables • Software or hardware configuration •...

  • Page 21: Chapter 1: Ncr 7169 Multifunction Printer

    Chapter 1: General Description The 7169 Multifunction printer is a fast, quiet, relatively small, and very reliable multiple–function printer. It prints receipts, validates and prints checks, and prints on a variety of single–part or multiple–part forms. There is no journal as it is kept electronically by the host computer.

  • Page 22: Features And Options

    NCR 7169 Multifunction Printer Features and Options The NCR 7169 Multifunction Printer comes with several features and options. Note: All models of the 7167-XXXX-YYYY, 7168-XXXX-YYYY, 7169-XXXX-YYYY, 7197, 7198-XXXX-YYYY and 7199-XXXX-YYYY have the same electrical ratings (24V 3.125A) and are in the same product family.

  • Page 23: Slip Station

    NCR 7169 Multifunction Printer Slip station • Bi-directional, impact printing • Standard pitch (host selectable): 13.9 characters per inch, 45 columns • Compressed pitch (host selectable): 17.1 characters per inch, 55 columns • Printing of forms up to five plies •...

  • Page 24: Receipt And Slip Print Stations

    NCR 7169 Multifunction Printer Receipt and Slip print stations • Variety of print modes: double high (receipt station only), double strike (slip station only), double wide, upside down, and rotated • 14 resident character language Code Pages: • PC Code Page 437 (US English) •...

  • Page 25: General Features

    • One cash drawer connector (supports 2 cash drawers) • History Flash ROM for custom settings • Audible tone (controlled by application) Note: The 7169 Printer does not have a paper journal. The journal is kept electronically by the host computer. Options •...

  • Page 26: Thermal Print Head

    NCR 7169 Multifunction Printer Thermal print head The 7169 Multifunction Printer uses a thermal print head for printing receipts. It is extremely fast and quiet. Because it uses heat to print directly on paper, there is no cassette or ribbon to change, eliminating soiled fingers and paper dust.

  • Page 27: What Is In The Box

    NCR 7169 Multifunction Printer What is in the Box The following items are packed in the shipping box: • Printer enclosed in a plastic bag and foam pack • Ribbon cassette • Thermal receipt paper roll • Cardboard restraint for carriage (behind the Slip front cover) The following cables may be ordered from other equipment suppliers and are shipped separately.

  • Page 28: Repacking The Printer

    Choosing a Location The 7169 Multifunction Printer takes up a relatively small counter space and may be set on or near the host computer. Make sure there is enough room to open the receipt cover to change the paper, or to open the front cover to change the ribbon cassette.

  • Page 29: Connecting The Cables

    NCR 7169 Multifunction Printer Connecting the Cables There are three different types of cables that connect to the printer: • Power supply cable supplying power from the host POS terminal or from an external power supply • Communication cable (RS-232, USB, or LAN) connecting the printer to the host computer •...

  • Page 30: Usb Cable Connection

    1-10 NCR 7169 Multifunction Printer USB cable connection...

  • Page 31: Different Types Of Y-Cable Routing Method

    NCR 7169 Multifunction Printer 1-11 Different types of Y–cable routing method...

  • Page 32: Cable Connection (Optional)

    1-12 NCR 7169 Multifunction Printer RS–232 cable connection (Optional) Note: If the RS–232 serial cable has a ferrite bead on one side, connect the side without the ferrite bead to the printer.

  • Page 33: Ethernet Cable Connection (Optional)

    NCR 7169 Multifunction Printer 1-13 Ethernet cable connection (Optional)

  • Page 34: About The Universal Serial Bus

    POS printer requirements. Advantages of the NCR USB solution NCR has eliminated any cost associated with porting applications to USB by implementing a USB solution that simulates standard serial communications in Windows 98 (SR2), NT 4.0 (Service Pack 3 or higher) and Windows 2000. Application developers need only redirect their software to the virtual serial ports created by the NCR USB solution to use the printer.

  • Page 35: Checking For Usb Support On The Host Computer

    With the required hardware in place, the Windows POSReady 2009 operating system natively supports plug–and–play USB with a built–in driver. Note: You need an Internet access to download the USB drivers from the NCR Web site: http://www5.ncr.com/support/support_drivers_patches.asp.

  • Page 36: Configuring The Printer

    1-16 NCR 7169 Multifunction Printer Configuring the Printer Use the Configuration Menu to select functions or change various settings as indicated in the next sections. The Configuration Menu prints instructions and setting options interactively as the user goes through the configuration process.

  • Page 37: Software Or Hardware Configuration

    NCR 7169 Multifunction Printer 1-17 Software or hardware configuration To configure the software or hardware, follow these steps: Note: Before configuring the printer, make sure that the printer is loaded with a paper roll. 1. To know the current settings, print the diagnostics form.
  • Page 38 1-18 NCR 7169 Multifunction Printer By following the above steps, the sub menu will appear as follows:...

  • Page 39: Installing The Usb Virtual Com Port Driver For Printer

    NCR 7169 Multifunction Printer 1-19 Printer Configuration form indicates the printer individual information and configurations. Installing the USB Virtual COM port driver for printer Windows POSReady 7 To install the USB Virtual COM Port Driver for printer on a Windows POSReady 7...
  • Page 40 1-20 NCR 7169 Multifunction Printer 1. The printer beeps when it is plugged in to show the USB device is recognized. The Driver Software Installation window is displayed. Select Skip obtaining driver software from Windows Update to skip getting driver software from Window Update.
  • Page 41 NCR 7169 Multifunction Printer 1-21 4. Select Update Driver Software.
  • Page 42 1-22 NCR 7169 Multifunction Printer 5. Select Browse my computer for driver software. 6. Select Browse, and then select the Edgeport Driver folder.
  • Page 43 NCR 7169 Multifunction Printer 1-23 7. Select Next. The system starts installing the printer driver.

  • Page 44: Windows 8

    1-24 NCR 7169 Multifunction Printer Windows 8 To install the USB Virtual COM port driver for printers on a Windows 8 system, follow these steps: 1. The printer beeps when it is plugged in to show the USB device is recognized.
  • Page 45 NCR 7169 Multifunction Printer 1-25 3. Select Update Driver Software.
  • Page 46 1-26 NCR 7169 Multifunction Printer 4. Select Browse my computer for driver software. 5. Select Browse, and then select the Edgeport Driver folder.
  • Page 47 NCR 7169 Multifunction Printer 1-27 6. Select Next.
  • Page 48 1-28 NCR 7169 Multifunction Printer The system starts installing the USB Virtual COM port driver for printers.
  • Page 49 NCR 7169 Multifunction Printer 1-29 When the installation is complete, the following window is displayed.

  • Page 50: Windows 10

    1-30 NCR 7169 Multifunction Printer Windows 10 To install the USB Virtual COM Port Driver for Printer on a Windows 8 system, follow these steps: 1. The printer beeps when it is plugged in to show the USB device is recognized. The Device Setup window displays that the Installing Receipt (EPiC Interface) process is ongoing.
  • Page 51 NCR 7169 Multifunction Printer 1-31 4. Select Browse my computer for driver software. 5. Select Browse, and then select the Edgeport Driver folder. 6. Select Next.
  • Page 52 1-32 NCR 7169 Multifunction Printer The system starts installing the printer driver. When the installation is complete, the following window is displayed.

  • Page 53: Verifying The Installation

    1. Open the Device Manager window. 2. Make sure that the NCR 7167 Receipt/Slip Printer and the EPIC Port are installed. Note: The NCR 7167 Receipt/Slip Printer is the defined USB VID/PID (Vendor ID/Product ID) of the NCR Single Station printers (7167 and 7168).
  • Page 54 1-34 NCR 7169 Multifunction Printer 3. Open the Edgeport utility and make sure the Port is assigned.

  • Page 55: Windows 8

    To verify the installation of the driver on a Windows 8 system, follow these steps: 1. Open the Device Manager window. 2. Make sure that the NCR 7167 Receipt/Slip Printer and the EPIC Port are installed. Note: The NCR 7167 Receipt/Slip Printer is the defined USB VID/PID (Vendor ID/Product ID) of the NCR Single Station printers (7167 and 7168).
  • Page 56 1-36 NCR 7169 Multifunction Printer 3. Open the Edgeport utility and make sure the Port is assigned.

  • Page 57: Windows 10

    To verify the installation of the driver on a Windows 10 system, follow these steps: 1. Open the Device Manager window. 2. Make sure that the NCR 7167 Receipt/Slip Printer and the EPIC Port are installed. Note: The NCR 7167 Receipt/Slip Printer is the defined USB VID/PID (Vendor ID/Product ID) of the NCR Single Station printers (7167 and 7168).

  • Page 58: Uninstalling The Drivers

    1-38 NCR 7169 Multifunction Printer 3. Open the Edgeport utility and make sure the Port is assigned. Uninstalling the drivers Windows POSReady 7 To uninstall the printer driver on a Windows POSReady 7 system, follow these steps: 1. Open the Edgeport utility.
  • Page 59 NCR 7169 Multifunction Printer 1-39 3. Select Uninstall, and then follow the on–screen instructions. The following window is displayed. 4. Select Yes.
  • Page 60 1-40 NCR 7169 Multifunction Printer The system uninstalls the driver, and then displays the following window. 5. Select Yes to completely uninstall the driver and to restart the PC.

  • Page 61: Windows 8

    NCR 7169 Multifunction Printer 1-41 Windows 8 To uninstall the printer driver on a Windows 8 system, follow these steps: 1. Open the Edgeport utility. 2. Select the Advanced tab. 3. Select Uninstall, and then follow the on–screen instructions. The following window is displayed.
  • Page 62 1-42 NCR 7169 Multifunction Printer 4. Select Yes. The system uninstalls the driver, and then displays the following window. 5. Select Yes to completely uninstall the driver and to restart the PC.

  • Page 63: Windows 10

    NCR 7169 Multifunction Printer 1-43 Windows 10 To uninstall the printer driver on a Windows 8 system, follow these steps: 1. Open the Edgeport utility. 2. Select the Advanced tab. 3. Select Uninstall, and then follow the on–screen instructions. The following window is displayed.

  • Page 64: Interface Description

    1-44 NCR 7169 Multifunction Printer The system uninstalls the driver, and then displays the following window. 5. Select Yes to completely uninstall the driver and to restart the PC. Interface Description Human interfaces • Top Cover/Printer Door—the printer does not print or operate if the cover is open.

  • Page 65: Using The Printer

    NCR 7169 Multifunction Printer 1-45 Using the Printer To use the printer, follow these steps: 1. Connect the power supply to the printer and turn on the power source. The printer goes through a self–test routine to ensure everything is working properly, and then it beeps.

  • Page 66: Loading And Changing The Receipt Printer

    1-46 NCR 7169 Multifunction Printer Loading and Changing the Receipt Printer Change the paper when either of the following two conditions occurs: • Amber LED blinks (slow): the paper is low. There are approximately 1 ½ to 7 ½ meters (5–25 feet) of paper remaining on the roll.
  • Page 67 NCR 7169 Multifunction Printer 1-47 2. Remove the used roll.

  • Page 68: Loading The Paper Roll

    1-48 NCR 7169 Multifunction Printer Loading the paper roll To load the paper roll, follow these steps: Note: Tear off the end of the new roll so that the edge is loose. 1. Place the new roll in the bin with a little extra paper extending over the front.

  • Page 69: Advancing The Paper

    NCR 7169 Multifunction Printer 1-49 2. Close the receipt cover. 3. Remove the excess paper by tearing it against the tear–off blade. Advancing the paper To advance the paper, follow these steps: 1. Press the Paper Feed button on the operator panel to advance the paper. The cover must be closed.

  • Page 70: Replacing The Ribbon Cassette

    1-50 NCR 7169 Multifunction Printer Replacing the Ribbon Cassette Change the ribbon cassette when the print is too light or the ribbon is frayed. Removing the ribbon cassette 1. Open the slip front cover. 2. Using the handle on the cassette, pull the ribbon cassette assembly away from the...

  • Page 71: Installing The Ribbon Cassette

    NCR 7169 Multifunction Printer 1-51 Installing the ribbon cassette 1. Using the slots on the left and right sides of the ribbon cassette as guides, mount the ribbon cassette assembly onto the metal catches on the printer slip frame, and then push the ribbon cassette assembly into place.
  • Page 72 1-52 NCR 7169 Multifunction Printer 2. To tighten or correct the position of the ribbon fabric, rotate the knob clockwise until the ribbon fabric is properly inserted between the ribbon shield and the print head. 3. Close the front cover.

  • Page 73: Printing On Forms Or Checks

    NCR 7169 Multifunction Printer 1-53 Printing on Forms or Checks There are several types of transactions that require you to insert a form or check into the printer. • Credit card transaction. Some credit card transactions may be printed on the receipt station and not require any forms.
  • Page 74 Note: Although the image above illustrates a check being inserted into the printer, the instructions apply to any type of form. The 7169 can print on forms up to four- parts thick. For more information about the type of forms that can be used, refer to Ordering forms on page 60.

  • Page 75: Validating And Verifying Checks

    NCR 7169 Multifunction Printer 1-55 Validating and Verifying Checks If the MICR check reader feature is present, checks are verified and then validated. 1. Position the check on the slip table. a. Insert the check from the front and place it on the slip table face down, with the MICR characters to the right, as shown in the following illustration.
  • Page 76 1-56 NCR 7169 Multifunction Printer 2. Follow the instructions from the host computer. If the MICR check reader feature is present, the check is fed in and out while the check numbers are read. If the check is verified as good, it is then validated. If the check is not verified as good, it is not validated.

  • Page 77: Ordering Paper And Supplies

    ! Important: NCR does not test individual suppliers’ papers. It is the responsibility of users of the printers to ensure that the paper they intend to use does not have a detrimental effect on the life of the printers.
  • Page 78 1-58 NCR 7169 Multifunction Printer Requirement Specification Product essential The following must be observed: functionality and • The coating should not cause undue wear to the print features that head. should be included • The surface area of the paper should be smooth.
  • Page 79 NCR 7169 Multifunction Printer 1-59 Requirement Specification Roll Length Approximately 88 m Core Inner 12.7 mm (Typical) Diameter Core Outer 18 mm (Typical) Diameter Core Width 79 mm (Typical) Core Material Plastic or Chipboard Paper weight 44~70 gsm Paper caliper...

  • Page 80: Ordering Forms

    For more information, refer to https://www.koehlerpaper.com/en/products/Thermal- paper/Blue4est-thermal-paper.php Ordering forms The 7169 Printer prints on single-part or multiple-part forms in the slip station (up to five-part forms). Forms and slips must meet the following requirements: • Front insertion (minimum): 51 mm (2.0 inches) wide 70 mm (2.75 inches) long...

  • Page 81: Ordering Ribbon Cassettes

    NCR 7169 Multifunction Printer 1-61 Ordering ribbon cassettes Stock Numbers: • (purple ribbon cassette—8 million characters) 127022 • (black ribbon cassette—5 million characters) 127035 Note: To order ribbon cassettes, contact your sales representative. Ordering other supplies Contact your sales representative to order the supplies listed in the following table.
  • Page 82 1-62 NCR 7169 Multifunction Printer Item Type Alias Number Cash Drawer Cable 1.8 meters 1639-K044 1639-K043 1639-K213 0.6 meter (Y-Cable) 1416-C372-0006 1639-K045 0.9 meter (Y-Cable) 1432-C516-0009 Narrow 58mm Width Paper 58 mm 7199-K058 Guide CAT 5E Ethernet Cable 8–wire 1432-C046-0030...

  • Page 83: Cleaning The Printer

    • Cooking oils • Ultraviolet light The 7169 Multifunction Printer does not require a scheduled maintenance. Clean the cabinet as needed to remove dust and finger prints. Use any household cleaner designed for plastics, but test it first on a small unseen area. If the receipt bucket is dirty, wipe it with a clean, damp cloth.

  • Page 84: Chapter 2: Troubleshooting Problems

    Chapter 2: Overview The NCR 7169 Multifunction Printer is a simple and generally trouble–free printer. The multi–colored LED lights provide users with visual feedback for error correction. For some problems, the printer communicates the information to the host computer and relies on the application to indicate the problem.

  • Page 85: Amber Led Is Blinking Fast

    2-65 Troubleshooting Problems Amber LED is Blinking Fast Cause What to Do Where to Go Receipt paper Change the paper now. Do not run a Refer to Loading and is out transaction without paper to avoid data loss. Changing the Receipt Printer page 46.
  • Page 86 Troubleshooting Problems 2-66 Cause What to Do Where to Go Thermal print The print head may overheat when printing in Refer to Physical and head a room where the temperature is above the Operating temperature recommended operating temperature or Environment is out of when printing high–density graphics page 152...

  • Page 87: Receipt Printing Is Light Or Spotty

    2-67 Troubleshooting Problems Receipt Printing is Light or Spotty Cause What to Do Where to Go Thermal print Open the receipt cover and clean the Refer to Cleaning the head may be thermal print head with cotton swabs and Printer page 63.

  • Page 88: Slip Or Forms Printing Is Light

    Troubleshooting Problems 2-68 Slip or Forms Printing is Light Cause What to Do Where to Go Ribbon Replace the ribbon cassette. Refer to Replacing the Ribbon cassette is Cassette page 50. worn Contact a service representative if Refer to Contacting a Service this does not solve the problem.

  • Page 89: Micr Check Reader Not Reading Properly

    2-69 Troubleshooting Problems MICR Check Reader Not Reading Properly Cause What to Do Where to Go Magnetic Ink Character • Open the slip cover. (None) Recognition (MICR) check reader • Clean the MICR read does not read or misreads head with cotton swabs checks and isopropyl alcohol.
  • Page 90 Troubleshooting Problems 2-70 b. Flip to fully open the front cover. 2. Flip to open the top cover. The cutter blade is in the extended position.
  • Page 91 2-71 Troubleshooting Problems 3. Remove the jammed paper. Note: Ensure that there is no paper at the paper exit area. 4. Close the top cover (A) and then the front cover (B). When the printer detects that both covers are closed, the moving blade automatically retracts the exposed blade back to the cutter module.

  • Page 92: Clearing Paper Jams

    Troubleshooting Problems 2-72 Clearing Paper Jams Paper jam may occur on any of the following printer areas: • Slip printing area • Flip mechanism area • Thermal area Slip printing area If the paper jam occurs on the slip printing area, do the following steps: 1.

  • Page 93: Flip Mechanism Area

    2-73 Troubleshooting Problems 3. Close the front cover. Flip mechanism area If the paper jam occurs on the flip mechanism area, do the following steps: 1. Open the flip door cover. 2. Remove the jammed paper and any paper debris.

  • Page 94: Thermal Area

    Troubleshooting Problems 2-74 3. Close the flip door cover. Thermal area If the paper jam occurs on the thermal area, refer to Stuck Cutter Blade on page 69 for procedures.

  • Page 95: Other Serious Problems

    2-75 Troubleshooting Problems Other Serious Problems NCR recommends to fix the following problems with the assistance of a qualified service representative. For more information, refer to Contacting a Service Representative below. • Printer will not cycle or stop when required •...

  • Page 96: Chapter 3: Service Level Troubleshooting

    Service Level Troubleshooting Chapter 3: Diagnostics Overview The NCR 7169 Multifunction Printer performs four types of diagnostic tests to help troubleshoot problems and to change the printer configuration. Each of these is described in detail in the sections that follow.

  • Page 97: Level 0 Diagnostics (Startup)

    3-77 Service Level Troubleshooting Level 0 Diagnostics (Startup) The printer automatically performs startup diagnostics during the startup cycle when power is supplied or when the printer goes online. Startup diagnostics comprise the following actions: 1. Power off the printer. 2. Perform the following: a.

  • Page 98: Level 1 Diagnostics (Printer Configuration)

    You can check the assigned serial port by clicking the General tab in the Edgeport utility. You’ll see an entry for the NCR printer. Expand the list to see which serial port has been assigned to the printer.

  • Page 99: Communication Interface Modes

    3-79 Service Level Troubleshooting Communication interface modes Use the Configuration Menu to set the printer to use a USB communication. To select a Communication Interface setting, press the Paper Feed button according to the number of clicks associated to the setting. Note: Default settings are marked with asterisks (*).
  • Page 100 Service Level Troubleshooting 3-80...

  • Page 101: Usb Interface Settings (Standard Model)

    3-81 Service Level Troubleshooting USB interface settings (Standard model) To change the USB Interface setting, select USB Type in the hardware menu. Ethernet interface settings (Option)
  • Page 102 Service Level Troubleshooting 3-82...
  • Page 103 3-83 Service Level Troubleshooting...
  • Page 104 Service Level Troubleshooting 3-84 Save parameters This function allows to save the selected communication settings or return to the communication settings to select additional options. Press the Paper Feed button for the option you want.
  • Page 105 3-85 Service Level Troubleshooting Emulation/Software options Use the Emulation/Software Menu to set the following: • Receipt synchronization • Default lines per inch • Carriage return usage • Asian mode • Font type • Compress pitch • 48 Character mode • PDF417 max column print •...
  • Page 106 Service Level Troubleshooting 3-86 The command/status sequence is completely the same for Mode1 and Mode2. The only difference is the printing speed. • Mode1—maximum of 12 ips (the same as the normal printing) • Mode2—maximum of 4 ips (to prevent the clatter print in the synchronized line mode) When Mode3 is selected, the following command will be available: When Receipt Synchronization is disabled, the printer returns the status for buffered...
  • Page 107 3-87 Service Level Troubleshooting Default lines per Inch This function allows the users to set the default lines per inch printed by the thermal printer to 6, 7.52, or 8.13. • To select a lines per inch option, press the Paper Feed button. Carriage return usage This function allows the printer to ignore or use the Carriage Return (hexadecimal command depending on the application.
  • Page 108 Service Level Troubleshooting 3-88 Asian Mode This function allows the users to select an Asian character for the printer. • To select an Asian Mode, press the Paper Feed button. Set font type option This function enable user to select the font type of the receipt printing as follows. Caution: Be extremely careful in changing any of the printer settings.
  • Page 109 3-89 Service Level Troubleshooting Set Compress Pitch option Set Compress Pitch command using the configuration menu. Caution: Be extremely careful in changing any of the printer settings. This is to avoid inadvertently changing other settings that might affect the performance of the printer. •...
  • Page 110 Service Level Troubleshooting 3-90 • To select a PDF417 max column, press the Paper Feed button. Set Auto Reset option Set Auto Reset using the configuration menu. Answer No to the questions printed on the receipt until you come to the instructions for Auto Reset. Caution: Be extremely careful in changing any of the printer settings.
  • Page 111 3-91 Service Level Troubleshooting Set Compatibility Top Margin option Set Compatibility Top Margin using the configuration menu. Answer No to the questions printed on the receipt until you come to the instructions for Compatibility Top Margin. Caution: Be extremely careful in changing any of the printer settings. This is to avoid inadvertently changing other settings that might affect the performance of the printer.
  • Page 112 Service Level Troubleshooting 3-92 Set Platen Wait Time option This function allows users to select the wait time that the paper uses for detection. • To select a platen waiting time option, press the Paper Feed button. Set Compatible Bar Code length This function allows users to set a compatible bar code length.
  • Page 113 3-93 Service Level Troubleshooting Hardware Options Set USB Type Set the USB type using the configuration menu. Select Hardware Options in the Configuration Menu. Caution: Be extremely careful in changing any of the printer settings. This is to avoid inadvertently changing other settings that might affect the performance of the printer. •...
  • Page 114 Service Level Troubleshooting 3-94 Set Print mode Set the receipt print mode using the configuration menu. Select Hardware Options in the Configuration Menu and answer the questions printed on the receipt. Caution: Be extremely careful in changing any of the printer settings. This is to avoid inadvertently changing other settings that might affect the performance of the printer.
  • Page 115 Choose an energy level no higher than necessary to achieve a dark printout. Failure to observe this rule may result in a printer service call or voiding of the printer warranty. For more information, consult an NCR technical support specialist.
  • Page 116 Service Level Troubleshooting 3-96 Power Supply This function allows users to set the maximum power for the printer to available modes. • To select an option, press the Paper Feed button. Set Standby mode Enable or disable the Standby Mode using the configuration menu. If the standby mode is enabled, the printer shifts to the standby mode in order to save power consumption in when the printer is in idle mode.
  • Page 117 3-97 Service Level Troubleshooting • To select an option, press the Paper Feed button. Set Power Off mode This function allows users to set the time to Power off mode. This setting determines the time when the printer powers off after it goes to standby mode. Once the device enters the power off mode, all LED are turned off.
  • Page 118 Service Level Troubleshooting 3-98 Set Knife option This option allows users to set the Knife Option if it is installed in the printer. This setting should only be changed if the option is added or removed. Caution: Be extremely careful in changing any of the printer settings. This is to avoid inadvertently changing other settings that might affect the performance of the printer.
  • Page 119 3-99 Service Level Troubleshooting Set Paper Low Detection The Set Paper Low Detection enables or disables the paper low sensor for particular printer configurations. • To select an option, press the Paper Feed button. Set Color Paper option This function allows users to set the color paper for the receipt thermal printer to monochrome or color paper.
  • Page 120 Service Level Troubleshooting 3-100 Set Buzzer Tone This function allow users to set the buzzer tone to low, middle, or high. • To select an option, press the Paper Feed button.
  • Page 121 3-101 Service Level Troubleshooting Set Power LED Control Set the power LED control using the configuration menu. Answer No to the questions printed on the receipt until you come to the instructions for power LED control. Caution: Be extremely careful in changing any of the printer settings. This is to avoid inadvertently changing other settings that might affect the performance of the printer.
  • Page 122 Service Level Troubleshooting 3-102 Default Code page This function makes it possible to select the default code page. These are the code pages available for printing: • Code page 437 (US English) • Code page 850 (Multilingual) • Code page 852 (Slavic) •...
  • Page 123 3-103 Service Level Troubleshooting To set the Code Page, emulation mode should be selected: 1. To enter into emulation mode from the main menu, press the Paper Feed button twice as short click and hold the button until a beep sound is generated. The following sub–menu will be displayed.
  • Page 124 Service Level Troubleshooting 3-104 If more Options is selected, following sub menu will be displayed: EEPROM to Default Settings This selection resets the configuration to the default settings. Caution: Be extremely careful in changing any of the printer settings. This is to avoid inadvertently changing other settings that might affect the performance of the printer.
  • Page 125 3-105 Service Level Troubleshooting Level 2 Diagnostics (Runtime) Runtime diagnostics occur during normal printer operation. When the following conditions occur, the printer automatically turns off the appropriate motors or devices and disables printing to prevent damage: • Paper out • Cover open •...
  • Page 126 Service Level Troubleshooting 3-106 Printer Status LED error blink pattern Basic policy of blinking pattern for errors at Printer Status LED in Auto Mode is as follows: • Red color is used for an unrecoverable error. • Amber color is used for a recoverable error. •...
  • Page 127 3-107 Service Level Troubleshooting Slip station Flip block 1 Blink Slip/Flip Cover 3 Blinks Slip block 4 Blinks Print block 5 Blinks Shutter block 6 Blinks In User Mode of Printer Status LED, a system controls LED by the LED Control Request pattern.
  • Page 128 Service Level Troubleshooting 3-108 Level 3 Diagnostics (Remote) This option is used to check the quality control. This option is also used to determin the printer's operating condition, allowing for preventative maintenance or workload balancing before a printer encounters problems. Remote diagnostics keep track of the following tallies and print them on the receipt during the print test.
  • Page 129 3-109 Service Level Troubleshooting PC Board connector locations and designations Main PCB Sub PCB...
  • Page 130 Service Level Troubleshooting 3-110 Driver board Main PCB...
  • Page 131 3-111 Service Level Troubleshooting Driver board Sub PCB...
  • Page 132 Service Level Troubleshooting 3-112 Fuse location and information Location Part description Specifications 25H5000G (skygate) or equivalent 125V / 5A 25H3000G (skygate) or equivalent 125V / 3A 25H3000G(skygate) or equicalent 125V / 3A...
  • Page 133 The printer also supports RS–232C communications. The host and printer can communicate only when the interface parameters are matched and the proper protocol is used. The 7169 ethernet model supports the ethernet communication interface. Sending commands After the communication link is established, commands can be sent to the printer.
  • Page 134 4-114 Communication Communication Interface Modes The Configuration Menu gives the user the option of setting the printer to use a USB communication. RS–232C interface settings (Standard model) If the user sets the printer to use an RS–232C serial interface, the Configuration Menu can be used to set the following RS–232C specific settings: •...
  • Page 135 Communication 4-115 USB interface settings (Standard model) USB Interface setting can be changed by selecting USB Type in the Hardware menu. ** USB Type ION (EpiC) –> 1 Click NonION (NHPI) * –> 2 Clicks NonION (PRTR) –> 3 Clicks Enter code, then hold Button DOWN.
  • Page 136 4-116 Communication Ethernet Interface Settings (Option) Press the Paper Feed button for the communications settings you want.
  • Page 137 Communication 4-117...
  • Page 138 4-118 Communication Save parameters This function allows to save the selected communication settings or return to the communication settings to select additional options. Press the Paper Feed button for the option you want.
  • Page 139 Communication 4-119 RS-232C Interface The RS-232C version of the 7169 printer offers the standard options, which are selectable in the Diagnostic mode. For more information, refer to Communication Interface Modes page 114. Print speed and timing The fast speed of the printer requires its printer application to send data to the printer at least as fast as the data is printed.
  • Page 140 4-120 Communication The following table shows that with no delay between lines, the transmit time is shorter than the print time, which allows the printer to print at full speed. Transmit Time: Transmit Time: Char/Line Lines/Receipt Print Time 9600 baud 19.2 kilobaud 0.4 seconds 0.2 seconds...
  • Page 141 4-121 Ethernet Interface The Ethernet interface uses either 10BASE–t, 100BASE–TX protocol. The Ethernet version of the 7169 printer offers the web configuration, which configures the Ethernet settings through a Web browser. For more information, refer to the Communication Interface Modes on page 114.
  • Page 142 4-122 Communication Simple Network Management Protocol (SNMP) The Simple Network Management Protocol (SNMP) manager uses the SNMP to obtain the printer information and status from the printer SNMP agent. SNMP version SNMP v1 (RFC1157) compliant Transport protocol UDP/IP MIB support Part of MIB-II (RFC1213) Part of HOST Resource MIB Part of Printer MIB PDU support Get Request Get Next Request...
  • Page 143 Communication 4-123 Hypertext Transfer Protocol (HTTP) Hypertext Transfer Protocol (HTTP) is used to configure the network setting through WEB Provision. HTTP version V1.1 Transport protocol TCP/IP Items to configure • IP address • Subnet mask • Default Gateway • DHCP • DHCP address •...
  • Page 144 4-124 Communication Transmission Control Protocol (TCP) socket communication The Transmission Control Protocol (TCP) socket is used to send commands and data related to printing. It is also used to send and receive the batch status commands and its statuses. When the Ethernet RTC Protocol setting is TCP, it is used through sending and receiving of real time commands.
  • Page 145 Communication 4-125 User Datagram Protocol (UDP) socket communication The User Datagram Protocol (UDP) socket is used through sending and receiving of a real time command. The communication is effective in UDP port 3000 and when the Ethernet RTC Protocol setting is UDP. The communication procedure is as follows: 1.
  • Page 146 4-126 Communication Connectors This section discusses the following NCR 7169 cable connectors: • Power Cable Connector • USB Cable Connector • RS–232C Connector • Ethernet Connector • Cash Drawer Connector Power cable connector The control cards received 24VDC ±10% power through a 3–pin Mini–DIN plug, which mates with an integral shielded cable from the power supply unit.
  • Page 147 Communication 4-127 USB cable connector USB I/F is mounted on main card as default. There are two USB ports. The first port is for the HOST function with Type A connector, and the second port is for the Device function with Type B connector. It does not support USB host port and device port at the same time.
  • Page 148 4-128 Communication RS–232C communication connector The serial I/F connector is a 9-pin D–SUB Male type connector with the following pin assignments:...
  • Page 149 Communication 4-129 Ethernet connector The following specification is for the model equipped with ethernet connection. Standard Fully integrated IEEE 802.3/802.3u–100 Base–TX/10 Base–T Physical Layer Speed Auto Negotiation: 10Mbps/100Mbps, Full/Half Duplex Connector pin assignment The Ethernet I/F connector is an 8P8C modular connector (usually called RJ45) with the following pin assignments: Pin Position Signal Description TX–...
  • Page 150 4-130 Communication Cash drawer connector The Cash drawer connector is located at the rear of the printer.It is a 6-pin modular type connector with the following pin assignments:...
  • Page 151 Communication 4-131...
  • Page 152 For more information and for the list of commands, refer to the NCR 7169 Multifunction Printer Programmer's Guide (BCC5-0000-5352).
  • Page 153 Flash Utility Information The following instructions provide information on how to use the Flash Utilities provided for the NCR 7167 series, 7168 series, 7197 series, 7198 series, 740x-K59x series, 734X series, K8, 7649-F301, 7199, and 7169 printers. These instructions cover the utilities provided for Windows GUI and Windows Command Line.
  • Page 154 The following items need to be noted: • The noted font files are included on LPIN A370-0050-0000 or are available from the NCR web site under Retail Solution Specific Printer Firmware. • The asterisk (*) denotes that the printer is preloaded with these fonts from the factory.
  • Page 155 /rs – Download Receipt ASIAN Font for 7169 & Receipt 2 Byte for 7168, 7168–5XX3/6XX3, 7198, 7169–5xx1/6xx1/7xx1, 7169–8011–9001 /ss – Download Slip ASIAN font for 7169 & Slip 2 Byte for 7168, 7168– 5XX3/6XX3, 7169–5xx1/6xx1/7xx1, 7169–8011–9001 /sb – Download SBCS font for 734X–F307/7125, 734X–F309, 7649– F301, 7197–5XX1/6XX1/7XX1/9XX1, K8, SSCO6–1ST/2ST, 7199...
  • Page 156 6-136 Reflashing the Printer Firmware /HID Only for K8 printers. /NHPI Only for 7199 printers. /PRTR Only for 7199 printers. [parameter]––> Selections for interface parameter (Only for RS232 and Ethernet interface): For RS232 Only: Please key in the Baud Rate, Parity and Stop Bit –...
  • Page 157 On the host terminal or PC running Windows, run to start the TSEFlash.exe*** program. A window similar to the example below will appear on the screen. Note: The flash utility shown is for demonstration purposes only. Visit NCR Support Site for the latest release.
  • Page 158 Configuration Network Chapter 7: Overview The printer provides the Ethernet Network Configuration page in a Web page (respondent HTTP/1.0 and 1.1) The Configuration page can be accessed by connecting the Host PC to the printer via the network and entering the printer's IP address in the Web browser address bar. Example: in the Web browser http://192.168.1.1/main.html...
  • Page 159 7-139 Configuration Network Display Format of Configuration Setting Page This section discusses the display format of the Ethernet Network Configuration page. Top page The Top page displays the Ethernet Configuration screen To display the Ethernet Configuration setting page with the current configuration, select Show Configuration.
  • Page 160 Configuration Network 7-140 Ethernet Configuration setting page Users can modify the ethernet configuration on the Ethernet Configuration setting page. To change the ethernet configuration, follow these steps: 1. To change the configuration values, do one of the following: • Enter a value in the corresponding field. •...
  • Page 161 7-141 Configuration Network...
  • Page 162 Configuration Network 7-142 Save Configuration message page When all input values are correct and saved, an information message is displayed. To reset printer settings and apply a new ethernet configuration, select RESET PRINTER Error Message page When the Ethernet configuration values are invalid, the values entered are not saved. An error message and its details is displayed.
  • Page 163 7-143 Configuration Network TCP/IP Setting This section discusses configuration parameters and default values for the TCP/IP setting. IP setting Items Default value Detail 192.168.1.1 Sets the printer IP Address. Address Note: To manually enter the IP address, disable DHCP. 255.255.255.0 Subnet Sets the printer Subnet Mask.
  • Page 164 Configuration Network 7-144 Obtaining IP address automatically When DHCP is enabled, the printer automatically gets the IP address, the Subnet Mask, and the Default Gateway from a DHCP server. If the printer does not automatically get the IP address, it uses the same IP address as the Manual mode. The DHCP allocated IP address can be seen on the Diagnostics Form of the connected printer.
  • Page 165 7-145 Configuration Network Other ethernet setting Default Items Detail value Displays the MAC address of the printer Ethernet interface. The Address MAC address for each Ethernet interface is unique and unchangeable. Physical Auto Specifies the Speed and Duplex settings. The following options Layer in the drop-down list are: •...
  • Page 166 Configuration Network 7-146 SNMP Setting This section discusses configuration parameters and default values for the SNMP setting. SNMP community setting Default Items Detail value Read Only public Displays the SNMP community read-only name. The community name has a maximum length of 16 characters. Read/Write Specifies the SNMP community read-write name.
  • Page 167 7-147 Configuration Network SNMP IP Trap2 setting Default Items Detail value TRAP Disable Specifies the SNMP TRAP settings. Enable Disable 0.0.0.0 Address Specifies the host address that receives SNMP TRAP. Community Specifies the SNMP TRAP community name. Name The community name has a maximum length of 16 characters.
  • Page 168 Printer Specifications Appendix A: Printing Specifications Thermal Receipt Station Slip Station Print head • Fixed • Bi-directional • 576 Print Elements • Logic Seeking • Direct Thermal • Serial Dot Matrix • Fixed Head • Ribbon cassettes • Line of Dots •...
  • Page 169 A-149 Printer Specifications Thermal Receipt Station Slip Station Print Mode • Standard • Standard • Compressed • Compressed • Double High • Double Wide • Double Wide • Upside Down • Upside Down • Rotated • Rotated • Underline • Scalable •...
  • Page 170 Printer Specifications A-150 Thermal Receipt Station Slip Station Paper 80 millimeters maximum Not applicable Diameter Paper 83 meters (273 feet) • Without Check Flip Option: Length 2.67 inches (minimum) • With Check Flip Option: 3.15 inches (minimum), 8.74 inches (maximum) Paper Width • 80 millimeters + 0.5 •...
  • Page 171 55 watts. • NCR 60W Power Supply Mode (NCR 60W Ext Pwr: Maximum allowable printing cycle power consumption is 60 watts. • NCR 75W Power Supply Mode (NCR 75 Ext Pwr): Maximum allowable printing cycle power consumption is 75 watts. Power from host The host computer must provide a +24-volt supply to the printer.
  • Page 172 Printer Specifications A-152 Physical and Operating Environment Temperature and humidity Temperature Humidity Operating 5°Celsius to 50°Celsius 5% to 90% (41°Farenheit to 122°Farenheit) Storage –10°Celsius to 55°Celsius 10% to 90% (14°Farenheit to 131°Farenheit) Transit –40°Celsius to 60°Celsius (– 5% to 95% 40°Farenheit to 140°Farenheit) Condensation Condensation may occur when the printer is moved from cold...
  • Page 173 A-153 Printer Specifications Dimensions and weight Height 178 millimeters (7.01 inches) Width 192 millimeters (7.56 inches) Depth 304.5 millimeters (11.99 inches) Weight • Flip model—3.70 kilograms (8.2 pounds), • Non-flip model—3.50 kilograms (7.7 pounds)
  • Page 174 Reflashing the Printer Firmware Appendix B: Flash Utility is used to flash the firmware and font files to the printer. Note: For the detailed procedure, refer to the NCR Printer Flash Utility Owners Guide from the NCR web site, http://www5.ncr.com/support/support_drivers_ patches.asp?Class=External\Peripherals\Printer\FlashUtility\display.
  • Page 175 Lean Receipt Utility Appendix C: Lean Receipt Utility is used to set the printer Eco setting from the utility. For detailed procedure, refer to the Lean Receipt utility user manual from the NCR web site: http://www5.ncr.com/support/support_drivers_ patches.asp?Class=External\Peripherals\Printer\LeanReceiptUtility\display.
  • Page 176 Print Characteristics Appendix D: Character Size This section shows the dot pattern for characters printed on the receipt station. Receipt station The following two illustrations show the dot patterns of sample characters for standard pitch (15.6 CPI) and compressed pitch (20.3 CPI). Note: Compressed pitch uses fewer dots horizontally than standard pitch.
  • Page 177 D-157 Print Characteristics Print Zones This section shows the printable area for the receipt station. Receipt station For 80-mm paper The receipt station centers characters (standard pitch and compressed pitch) and graphics on a receipt with a width of 27 dots or 80 mm (3.15 inches). •...
  • Page 178 Print Characteristics D-158 For 58-mm paper The receipt station centers characters (standard pitch and compressed pitch) and graphics on a receipt with a width of 58 mm (2.28 inches). • Standard pitch: 13 x 24 dots in character cell, 32 characters (columns) per line •...
  • Page 179 Actual Thai character is made up of a combination of some characters, with a maximum of four characters in Code Page 874, for one Thai character. The NCR 7169 Multifunction Printer supports the function which combines Thai characters with Code Page 874's characters.
  • Page 180 E-160 Thai Font Support...
  • Page 181 Thai Font Support E-161 Each character type is explained below. Base line characters • Base line characters are the characters encircled in red, purple, and pink. • The characters encircled in purple will not have below level characters, but they are rarely used.
  • Page 182 E-162 Thai Font Support Thai Character Data Procedure Thai character data string uses the following format: Base character, <Below character >, <Above character>, <Top character>, Base character, ... The procedure is as follows: 1. The printer checks whether the received character is the Base character. If the Top, Above, and Below characters are sent before the Base character, these characters are ignored.
  • Page 183 Thai Font Support E-163 Limitation The unicode command is ignored under the Thai code page function. When the Asian mode = ON, the Thai character image is not combined, and each character is printed separately.
  • Page 184 Appendix F: Overview The NCR 7169 Multifunction Printer supports the Arabic font (Code Page 1256). It prints each character one by one according to the code number specified. Each Arabic character changes its shape according to the context, which makes it difficult to interpret.
  • Page 185 F-165 Arabic Font Support Word ligatures Arabic Presentation Forms-A has few characters defined as word ligatures for terms frequently used in formulaic expressions in Arabic. For example, the common ampersand (&) represents the conjunctive word and. The ampersand symbol is a ligature.
  • Page 186 Because of the features of Arabic font, there are several limitations in terms of the character attributes. For more information on the command description, refer to the NCR 7169 Multifunction Printer Programmer's Guide (BCC5-0000-5352). Please see the command description of Print Characteristic Commands in detail.
  • Page 187 F-167 Arabic Font Support Command Command name Remarks ESC H Cancel double strike ESC I Select or Cancel italic print ESC V Select or Cancel 90 degrees clockwise rotated print ESC { Select or Cancel upside down printing mode US ENQ Select Superscript or subscript modes The following table contains a list of commands that are ignored if the command is sent in the middle of a line that includes an Arabic character.
  • Page 188 Arabic Font Support F-168 Horizontal positioning commands Example: HT Horizontal Tab (6,12,18) Invalid case for horizontal tab...
  • Page 189 F-169 Arabic Font Support Invalid command (sample) The example below shows the condition for an invalid command. Example: —Select 90 degree counterclockwise rotated print ESC DC2 Express a code as follows: Proportional font code of Arabic (include Lower character) Font code for other Code Page...
  • Page 190 Arabic Font Support F-170 Invalid command in middle of the line (example) The following example shows the condition for an invalid command in the middle of the line. Example: —Select double-wide characters...
  • Page 191 F-171 Arabic Font Support Printing layout (Over the area) If the Arabic character line exceeds printable area, it will be printed as follows:...
  • Page 192 Character Sets Appendix G: Overview The following character sets are available in NCR 7169 printer: • PC Code Page 437 (US English) • PC Code Page 850 (Multilingual) • PC Code Page 852 (Slavic) • PC Code Page 860 (Portuguese) •...
  • Page 193 G-173 Character Sets • Code Page 1251 • Romania Code pages 437, 850, 852, and 858...
  • Page 194 Character Sets G-174 Code pages 860, 862, 863, and 864...
  • Page 195 G-175 Character Sets Code pages 865, 866, 874, and 1252...
  • Page 196 Character Sets G-176 Code page 1256 and Katakana...
  • Page 197 G-177 Character Sets Code page 932 (1 of 9)
  • Page 198 Character Sets G-178 Code page 932 (2 of 9)
  • Page 199 G-179 Character Sets Code page 932 (3 of 9)
  • Page 200 Character Sets G-180 Code page 932 (4 of 9)
  • Page 201 G-181 Character Sets Code page 932 (5 of 9)
  • Page 202 Character Sets G-182 Code page 932 (6 of 9)
  • Page 203 G-183 Character Sets Code page 932 (7 of 9)
  • Page 204 Character Sets G-184 Code page 932 (8 of 9)
  • Page 205 G-185 Character Sets Code page 932 (9 of 9)
  • Page 206 Character Sets G-186 Code page 936 simple Chinese (1 of 12)
  • Page 207 G-187 Character Sets Code page 936 simple Chinese (2 of 12)
  • Page 208 Character Sets G-188 Code page 936 simple Chinese (3 of 12)
  • Page 209 G-189 Character Sets Code page 936 simple Chinese (4 of 12)
  • Page 210 Character Sets G-190 Code page 936 simple Chinese (5 of 12)
  • Page 211 G-191 Character Sets Code page 936 simple Chinese (6 of 12)
  • Page 212 Character Sets G-192 Code page 936 simple Chinese (7 of 12)
  • Page 213 G-193 Character Sets Code page 936 simple Chinese (8 of 12)
  • Page 214 Character Sets G-194 Code page 936 simple Chinese (9 of 12)
  • Page 215 G-195 Character Sets Code page 936 simple Chinese (10 of 12)
  • Page 216 Character Sets G-196 Code page 936 simple Chinese (11 of 12)
  • Page 217 G-197 Character Sets Code page 936 simple Chinese (12 of 12)
  • Page 218 Character Sets G-198 Code page 949 Korean (1 of 16)
  • Page 219 G-199 Character Sets Code page 949 Korean (2 of 16)
  • Page 220 Character Sets G-200 Code page 949 Korean (3 of 16)
  • Page 221 G-201 Character Sets Code page 949 Korean (4 of 16)
  • Page 222 Character Sets G-202 Code page 949 Korean (5 of 16)
  • Page 223 G-203 Character Sets Code page 949 Korean (6 of 16)
  • Page 224 Character Sets G-204 Code page 949 Korean (7 of 16)
  • Page 225 G-205 Character Sets Code page 949 Korean (8 of 16)
  • Page 226 Character Sets G-206 Code page 949 Korean (9 of 16)
  • Page 227 G-207 Character Sets Code page 949 Korean (10 of 16)
  • Page 228 Character Sets G-208 Code page 949 Korean (11 of 16)
  • Page 229 G-209 Character Sets Code page 949 Korean (12 of 16)
  • Page 230 Character Sets G-210 Code page 949 Korean (13 of 16)
  • Page 231 G-211 Character Sets Code page 949 Korean (14 of 16)
  • Page 232 Character Sets G-212 Code page 949 Korean (15 of 16)
  • Page 233 G-213 Character Sets Code page 949 Korean (16 of 16)
  • Page 234 Character Sets G-214 Code page 950 traditional Chinese (1 of 12)
  • Page 235 G-215 Character Sets Code page 950 traditional Chinese (2 of 12)
  • Page 236 Character Sets G-216 Code page 950 traditional Chinese (3 of 12)
  • Page 237 G-217 Character Sets Code page 950 traditional Chinese (4 of 12)
  • Page 238 Character Sets G-218 Code page 950 traditional Chinese (5 of 12)
  • Page 239 G-219 Character Sets Code page 950 traditional Chinese (6 of 12)
  • Page 240 Character Sets G-220 Code page 950 traditional Chinese (7 of 12)
  • Page 241 G-221 Character Sets Code page 950 traditional Chinese (8 of 12)
  • Page 242 Character Sets G-222 Code page 950 traditional Chinese (9 of 12)
  • Page 243 G-223 Character Sets Code page 950 traditional Chinese (10 of 12)
  • Page 244 Character Sets G-224 Code page 950 traditional Chinese (11 of 12)

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