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Motorola V171 Service Manual

Dual band wireless telephone
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Level 1-2 Service Manual
V171
Dual Band Wireless Telephone
V171
GSM 900/1800

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Summary of Contents for Motorola V171

  • Page 1 Level 1-2 Service Manual V171 Dual Band Wireless Telephone V171 GSM 900/1800...

  • Page 2: Table Of Contents

    Table of Contents V171 Table of Contents Introduction ........................... 4 Product Identification ......................4 Product Names ........................4 Product Changes ........................4 Regulatory Agency Compliance ................... 4 Computer Program Copyrights ..................... 5 About This Service Manual ....................5 Warranty Service Policy ....................... 6 Parts Replacement .......................
  • Page 3 Table of Contents V171 Part Number Charts ........................32 Exploded View Diagram ..................... 32 Exploded View Parts List ....................33 Accessories ........................35 Index .............................Index-1 August 1, 2004...

  • Page 4: Introduction

    Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs that enable customers to meet requirements for reliable, continuous communications. To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager.

  • Page 5: Computer Program Copyrights

    Motorola computer programs in any manner or form without Motorola's prior written consent. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license or rights under the copyrights, patents, or patent applications of Motorola, except for a nonexclusive license to use the Motorola product and the Motorola computer programs with the Motorola product.

  • Page 6: Warranty Service Policy

    Product Support The customer's original phones will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and level 3 (limited Transceiver component). Motorola High Tech Centers will perform level 4 (full component) repairs.

  • Page 7: Parts Replacement

    When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual. When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question.

  • Page 8: Specifications

    Level 1-2 Service Manual Specifications Specifications General Function Specification Dimensions 87.2mm x 45.62mm x 22.5 mm (not include antenna) Weight 87grams External LCD 4K Color CSTN , Active Area:27.92mm x 19.082mm, Pixel Resolution: 98(RGB) x 67 Band GSM900/1800 or GSM850/PCS1900 Battery 920mAh Li Ion Battery Product type...
  • Page 9 Specifications V171 Transmitter Function Specification RF Power Output 32.5 dBm nominal GSM900 30 dBm nominal DCS1800 Output Impedance 50 ohms nominal Spurious Emissions -36 dBm from 0.1 to 1GHz, -30 dBm from 1 to 4 GHz Receiver Function Specification Receive Sensitivity...

  • Page 10: Product Overview

    (SMS), speed dialing, quick dialing, an alarm, a calculator, games, and an address book. V171 telephones support GPRS and SMS in addition to traditional circuit switched transport technologies. GPRS, where available, provides substantial increases in mobile data communications performance and the efficient use of radio spectrum. Data transmission rates for GSM networks can potentially increase from the current rate of 9.6 kbps up to a theoretical...
  • Page 11 Product Overview V171 • Personal management tools calculator with currency converter, real time clock with date, reminders, and caller profiling • Other features Caller Line Identification Upon receipt of a call, the calling party's phone number is compared to the phone book. If the number matches a phone book entry, that name will be displayed.

  • Page 12: General Functions

    General Functions General Functions Controls, Indicators, and Input/Output (I/O) Connectors The V171 phone's controls are located on the front side of the device and on the keyboard as shown in Figure 1. Indicators icons are displayed on the LCD. Antenna...
  • Page 13 General Functions V171 Liquid Crystal Display (LCD) The LCD provides a 700 square millimeter multicolor backlit color display with user- adjustable contrast settings for optimum readability in all light conditions as shown in Figure 2. The bit-map 98 x 67 pixel display includes up to 3 lines of text, 1 line of icons, and 1 line of prompts.

  • Page 14: User Interface Menu Structure

    Level 1-2 Service Manual General Functions User Interface Menu Structure Figure 3 below shows a portion of the V171 telephone menu structure. Menu Map • Call Forward * • Other Settings* • Voice Calls • Personalise • Cancel All • Main Menu •...

  • Page 15: Battery Function

    Used to measure battery voltage 1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) by phone at (800) 422-4210 or FAX (800) 622-6210. Internationally, AAD can be reached by calling (847) 538-8023 or by fax (847) 576-3023.

  • Page 16: Disassembly

    Level 1-2 Service Manual Disassembly Disassembly This section describes how to disassemble a V171 telephone. Tools and equipment used are listed on the preceding page. Many of the integrated devices used in this phone are vulnerable to damage from electrostatic discharge (ESD).

  • Page 17: Removing And Replacing The Sim Card

    Disassembly V171 To replace, insert the battery with 2 tabs on its bottom end into the battery slots of the phone as shown in Figure 5. Figure 5. Replacing the battery Click the battery into place, then slip the battery cover over it.

  • Page 18: Removing And Replacing The Antenna

    Level 1-2 Service Manual Disassembly Removing and Replacing the Antenna Simply unscrew the antenna from the phone body as shown in Figure 7. Figure 7. Removing the antenna To replace, screw the antenna back into the phone body. Removing and Replacing the Back Housing Remove the battery and SIM as described earlier.

  • Page 19: Removing And Replacing The Speaker

    Disassembly V171 Pry the back housing away from the rest of the phone. You must pry apart the two latches on the inside of the housing to fully disconnect the two halves as shown in Figure 9. Figure 9. Prying away the back housing To replace, snap the two halves together again.

  • Page 20: Removing And Replacing The Transceiver Board & Keypad

    Level 1-2 Service Manual Disassembly Pop the speaker out of the speaker bay as shown in Figure 11. Figure 11. Removing the speaker To replace, insert the speaker into the speaker bay. Reconnect the speaker cable to the transceiver board. Replace the back housing and other parts.
  • Page 21 Disassembly V171 Remove the transceiver board as shown in Figure 13. Figure 13. Removing the transceiver board Remove the keypad from the front housing as shown in Figure 14. Figure 14. Removing the keypad To replace, restore the keypad to the front housing, then place the transceiver board in the back housing and reconnect the transceiver board FPC cable.

  • Page 22: Removing And Replacing The Flip Cover

    Level 1-2 Service Manual Disassembly Removing and Replacing the Flip Cover Remove the transceiver board as described earlier. Using a hook tool, press the button inside the joint connecting the flip cover to the front housing as shown in Figure 15. Figure 15.

  • Page 23: Removing And Replacing The Transceiver Shielding

    Disassembly V171 Removing and Replacing the Transceiver Shielding Remove the transceiver board as described earlier. Gently pry the transceiver shielding away from the transceiver board as shown in Figure Figure 17. Removing the transceiver shielding To replace it, mount the transceiver shielding case over the transceiver board.

  • Page 24: Removing And Replacing The Flip Screen

    Level 1-2 Service Manual Disassembly To replace it, gently snap the microphone into place on the transceiver board. Restore the transceiver board and other parts. Removing and Replacing the Flip Screen Remove the flip cover as described earlier. Remove the two stickers covering the T5 screws, then remove the screws themselves. Use must use a star-shaped screwdriver as shown in Figure 19.

  • Page 25: Removing And Replacing The Vibrator

    Disassembly V171 Removing and Replacing the Vibrator Remove the flip screen as described earlier. Pop out the vibrator. It rests in the space atop the LCD screen as shown in Figure 21. Figure 21. Removing the vibrator Detach the vibrator from the second board (SB).

  • Page 26: Removing And Replacing The Lcd Module

    Level 1-2 Service Manual Disassembly To replace, insert the receiver into the bay on the front face of the flip screen. Restore the flips screen and other parts. Removing and Replacing the LCD Module Remove the flip screen as described earlier. Disconnect the FPC cable as shown in Figure 23.

  • Page 27: Subscriber Identity Module (Sim) And Identification Label

    The MSN is an individual unit identity number and remains with the unit throughout its life. • The MSN can be used to log and track a phone on Motorola's Service Center Database. • The MSN is divided into 4 sections as shown in Figure Figure 25.
  • Page 28 Level 1-2 Service Manual Subscriber Identity Module (SIM) and Identification Label Table 2: IMEI Number Breakdown Serial Number Check Digit NNXXXX YY ZZZZZZ Where Type Allocation Code, formerly known as Type Approval Code Reporting body identifier XXXX Type Identifier YY is set to 00 from 01/01/2003 until 31/03/2004 ZZZZZZ Individual unit serial number Phase 1 = 0.

  • Page 29: Troubleshooting

    V171 Troubleshooting Manual Test Mode Motorola V171 telephones are equipped with a manual test mode capability. This allows service personnel to verify functionality and perform fault isolation by entering keypad commands. To enter the manual test command mode, a GSM/DCS/PCS test SIM must be used.

  • Page 30: Troubleshooting Chart

    Level 1-2 Service Manual Troubleshooting Troubleshooting Chart Table 4: Level 1 and 2 Troubleshooting Chart Symptom Probable Cause Verification and Remedy 1. Telephone will not turn on or stay on. a) Battery either discharged or Measure battery voltage across a 50 ohm (>1 defective.

  • Page 31: Programming: Software Upgrade And Flexing

    Troubleshooting V171 Table 4: Level 1 and 2 Troubleshooting Chart (Continue) Symptom Probable Cause Verification and Remedy 7. Telephone will not recognize or accept SIM card defective. Check the SIM card contacts for dirt. Clean if SIM card. necessary, and check if fault has been cleared.

  • Page 32: Part Number Charts

    Level 1-2 Service Manual Part Number Charts Part Number Charts The following section provides a reference for the parts associated with V171 telephones. Exploded View Diagram Figure 26. Exploded View Diagram August 1, 2004...

  • Page 33: Exploded View Parts List

    Part Number Charts V171 Exploded View Parts List Table 5: V171 Exploded View Parts List Item Part Number Description Specification Number 2240133201W RECEIVER SDR1332-03J01-F08 32ohm AAC 76300906D2W WD-X0906VM-6CLW 98*67 WINTEK 3910411002W SOLDERVIB 4.7*11 1.3V LA4-460CC COPAL 2220601301W ACM6013-02P28-402 -40dB DIP...
  • Page 34 Level 1-2 Service Manual Part Number Charts Table 5: V171 Exploded View Parts List (Continue) Item Part Number Description Specification Number 254AE69001W LED-LENS E69-RUBBER-TRANSPARENT 3100E69011W DIAL-KEY E69-F+R-FROST SILVER-E-21KEY 3100E69021W DIAL-KEY E69-F+R-FROST SILVER-C-21KEY 3100E69031W DIAL-KEY E69-F+R-FROST SILVER-MC-21KEY 3109E68001W MET-DOME E68- 5*2209-21KEY...

  • Page 35: Accessories

    Part Number Charts V171 Accessories Table 6: List of Accessories Description Part Number Power Solutions Titanium battery 740 mAh Lilon (English label) SNN5733A Titanium battery 740 mAh Lilon (PRC label) SNN5731A Andonised brown battery 740 mAh Lilon (English label) SNN5730A...
  • Page 36 Level 1-2 Service Manual Index Index About Audience 5 Conventions 6 Scope 5 Accessories and Aftermarket Division 7 animation 14 Audience 5 Back Housing Removing and Replacing 18 Battery Disposal 16 Function 15 Removing and Replacing 16 Battery Gauge 15 Caller Line Identification 11 Controls 12 Conventions 6...
  • Page 37 Index V171 Left Soft Key 12 Liquid Crystal Display (LCD) 13 Low Battery 15 Mechanical Serial Number 27 Menu Key 12 Menu Navigation 12 Microphone 12 Navigation Key 12 Out of Box Failure Policy 6 Part Number Charts 32 Parts Replacement 7...
  • Page 38 Level 1-2 Service Manual Index Troubleshooting 29 USB Connector Port 12 User Interface Menu Structure 14 Warranty Service Policy 6 Customer Support 6 Out of Box Failure Policy 6 Product Support 6 August 1, 2004 Index-3...

  • Page 39: Index

    Index V171 Index-4 August 1, 2004...
  • Page 40 MOTOROLA, the Stylized M Logo, and all other trademarks indicated as such herein are trademarks of Motorola, Inc. All other product or service names are the property of their respective owners. ® Reg. U.S. Pat. & Tm. Off. © 2004 Motorola, Inc.

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