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The microwave oven may cause interference to your radio, TV or similar
equipment. If this happens, you stop the interference by moving the radio,
TV or equipment as far away from your microwave oven as possible.
Problem
If the
microwave
doesn't work
If the
microwave
power will not
work
Not heating
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PROBLEM SOLVING
WARNING: To reduce the risk of personal injury, always
unplug the microwave before performing maintenance
or trouble shooting checks.
Potential reason
1. Microwave is not
plugged in
2. Plug is not working
3. The plug has a blown
fuse or the mains circuit
has a blown fuse/tripped
fuse
4. Microwave has
developed a fault
1. Door is not closed
2. The timer dial has not
been set.
Magnetron not working
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Potential solution
Make sure the plug is plugged in securely into the mains
and the plug is switched on. If it is not, remove the plug
from the socket, wait 10 seconds and plug it in again
securely.
The plug socket that the microwave is plugged into may
have become faulty. Plug the microwave into another
known good plug socket, ensure that the socket is
turned on and check if the microwave now works.
Check the plug for a blown circuit fuse or a tripped main
circuit breaker. If these seem to be working properly,
test the socket with another appliance.
Contact customer services to talk through the problem
to see if any solution for the fault can be found. If not
and the product is within its warranty period, then the
microwave should be returned to the retailer it was
purchased from for a replacement or refund.
Make sure the door is securely closed. Otherwise, the
microwave will not engage or operate.
You need to turn the time control dial clockwise to set
the time and initiate cooking.
The component that produces the microwaves is called
a magnetron, if food is not being heated or is 'luke'
warm then it is likely this component has developed a
fault.
If the microwave is within its warranty period, please
contact customer services for further advice or take the
microwave back to the retailer it was purchased from for
a refund or replacement.
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