Bose Portable Home Speaker Manual

WHAT'S IN THE BOX

CONTENTS
Confirm that the following parts are included:

* May ship with multiple AC power adapters. Use the power adapter for your region.

NOTE: If any part of the product is damaged, don't use it. Contact your authorized Bose dealer or Bose customer service.
Visit: worldwide. Bose.com/Support/PHS

WAYS TO USE

CONNECTED TO WI-FI
When connected to a Wi-Fi network, the speaker has access to all of the features including voice control, Bose Music app connectivity and music browsing, and synchronization with other speakers.

NOT CONNECTED TO WI-FI
When a Wi-Fi network is unavailable, the speaker is a Bluetooth speaker. Bluetooth wireless technology lets you stream music from mobile devices such as smartphones, tablets, and laptop computers.

DEVICE PLACEMENT

RECOMMENDATIONS

• Do NOT place the speaker on top of audio/video equipment (receivers, TVs, etc.), or any other object that may generate heat. Heat generated by these items may result in poor speaker performance.
• Do NOT place any objects on top of the speaker or in front of the speaker.
• To avoid interference, keep other wireless equipment 1 – 3 ft (0.3 – 0.9 m) away from the speaker.
• Place the speaker outside of and away from metal cabinets and direct heat sources.
• Place the speaker so that the rubber base is on a stable and level surface.
• When using Bluetooth technology, place your mobile device within 33 ft (10 m) of the speaker, and make sure there is a clear line of sight between you and the speaker. Moving your device farther away, or not having a clear line of sight may impact sound q uality, and your device may disconnect from the speaker.

CAUTIONS:

• Stand the speaker on its base. Standing the speaker on any other side may cause damage to the speaker and affect sound quality.
• Avoid placing the speaker on wet or dirty surfaces.

BOSE MUSIC APP SETUP

The Bose Music app lets you set up and control the speaker from any mobile device such as a s martphone or tablet.
Using the app, you can stream music, set and change presets, add music services, explore internet radio stations, configure Google Assistant or Amazon Alexa, and manage speaker s ettings.

NOTE: If you have already created a Bose Music account in the Bose Music app for another product, see "Add the speaker to an existing account".

DOWNLOAD THE BOSE MUSIC APP

1. On your mobile device, download the Bose Music app.
   

2. Follow the app instructions.

EXISTING BOSE MUSIC APP USERS

ADD THE SPEAKER TO AN EXISTING ACCOUNT

In the Bose Music app, go to the My Products screen and add your Bose Portable Home Speaker.

CONNECT TO A DIFFERENT WI-FI NETWORK

Connect to a different network if your network name or password has changed, or if you want to change or add another network.

1. On the speaker, press and hold the Volume down button - and the Play/Pause button until the light ring glows amber on the top and bottom.
2. On your mobile device, open your Wi-Fi settings.
3. Select Bose Portable Home Speaker.
4. Open the Bose Music app and follow the app instructions.

NOTE:

• If the app doesn't prompt you for setup, go to the My Products screen and add your speaker.
• When connected to Wi-Fi, your speaker has access to voice control and all other features offered in the Bose Music app.

RECONNECT TO A WI-FI NETWORK

The speaker will automatically reconnect to a known Wi-Fi network if the speaker is powered on, and in range of the Wi-Fi network.

NOTE: The speaker stores up to 8 different Wi-Fi networks in the order they were last used.

POWER

POWER ON

Press the Power button .
A voice prompt announces the battery level.

POWER OFF

Press and hold the Power button until the power light turns off.

NOTES:

• If the speaker isn't connected to a Wi-Fi network, streaming audio with Bluetooth technology, or charging, it powers off automatically after 20 minutes of inactivity.
• If Wi-Fi hasn't been set up using the Bose Music app, press the Power button once to power off the speaker.

NETWORK STANDBY

The speaker transitions to network standby when audio has stopped and you have not pressed any buttons or accessed your voice assistant for 20 minutes.

To wake the speaker from network standby:

• Press any button on the speaker.
• Play or resume audio using your mobile device or using the Bose Music app.
• Talk to your voice assistant.

NOTE: To access your voice assistant in network standby, set it up using the Bose Music app and turn on the microphone.

DEVICE CONTROLS

UNIT FUNCTIONS

Speaker controls are located on the top of the speaker.

TIP: You can also control the speaker using the Bose Music app.

Media playback and volume

FUNCTION	WHAT TO DO
Play/Pause	Press . When audio is paused, two lights on the top and two lights on the bottom of the light ring glow white.
Skip forward	Double-press .
Skip backward	Triple-press .
Increase the volume	Press +. The light ring fills clockwise. NOTE: To quickly increase the volume, press and hold +.
Decrease the volume	Press - The light ring fades counter-clockwise. NOTE: To quickly decrease the volume, press and hold -.

VOICE ASSISTANT

VOICE ASSISTANT CONTROLS

You can use the Action button and Microphone off button to control Google Assistant or Amazon Alexa.

VOICE ASSISTANT OPTIONS

You can program the speaker to quickly and easily access Google Assistant or Amazon Alexa.

NOTE: Google Assistant and Amazon Alexa aren't available in certain languages and countries.

OPTIONS	HOW TO USE
Google Assistant	Use your voice and/or the Action button .
Amazon Alexa	Use your voice and/or the Action button .

NOTE: You can't set the speaker to access Google Assistant and Amazon Alexa at the same time.

SET UP YOUR VOICE ASSISTANT

Before you begin, make sure your mobile device and the speaker are connected to the same Wi-Fi network.
To set up your voice assistant, use the Bose Music app. You can access this option from the Settings menu.

NOTE: When setting up your voice assistant, make sure you use the same audio service account that you used in the Bose Music app.

ACCESS GOOGLE ASSISTANT

With your Bose Portable Home Speaker, talk to Google to easily enjoy music at home; you can play your favorite music, control volume and find information about the song that you are listening to, hands-free. You can also plan your day, set alarms and control smart devices around your home - just by using your voice.

For more information about what Google Assistant can do, visit: https://support.google.com/assistant

NOTES:

• Google Assistant isn't available in certain languages and countries.
• For more information about playing audio with Google Assistant.

Use your voice

Start with "Hey Google," then say:

THINGS TO TRY	EXAMPLES OF WHAT TO SAY
Enjoy entertainment	Play some music
Plan your day	What's on my calendar today?
Manage tasks	Set an alarm for 7am tomorrow
Control your home	Turn on the lights
Get answers	What's the latest news?
Get things done	Remind me to buy milk tonight
Try fun things	Tell me a fun fact

Use the unit controls

You can use the Action button and Microphone off button to control Google Assistant. They are located on the top of the speaker.

THINGS TO TRY	WHAT TO DO
Talk to Google Assistant	Press then say your request. For a list of things to try, visit: https://support.google.com/assistant
Stop alarms and timers	Press .
Stop Google Assistant	Press .
Turn the microphone on/off	Press . When the microphone is off, the light above the Microphone off button glows solid red, and you can't access Google Assistant.

PLAY MUSIC WITH GOOGLE ASSISTANT

Ask Google to play music from your default audio service or from a specific audio service.
Start with "Hey Google," then say:

THINGS TO TRY	EXAMPLES OF WHAT TO SAY
Play music	Play some music. NOTE: Google Assistant uses your default audio service. If you hear an error message, you may need to change your default audio service. To change this setting, use the Google Assistant app.
Control your speaker	Turn up the volume.
Play from a specific audio service	Play NPR on TuneIn NOTE: Google Assistant doesn't support all audio services.
Play on a specific speaker	Play some jazz on the living room speakers NOTE: Make sure you say the speaker name you assigned in the Bose Music app. If multiple speakers have the same name, use the name assigned in the Google Assistant app or change the name in the Bose Music app.

Choose a default music service
During initial setup for Google Assistant, the Google Assistant app prompts you to select a default audio service. When asking Google to play music on Bose products, only Pandora and Spotify are supported default services. Although other audio services are listed as available during setup, they are not supported.
For the best experience, choose Pandora or Spotify as your default audio service. If you choose an unsupported audio service, you hear an error message when requesting to play audio.

ACCESS ALEXA

The speaker has Amazon Alexa Built-in. With Alexa, you can ask to play music, hear the news, check the weather, control smart home devices, and more. Using Alexa on your speaker is as simple as asking. Just ask or use the Action button b and Alexa responds instantly.

For more information about what Alexa can do, visit: https://www.amazon.com/usealexa

NOTE: Alexa isn't available in certain languages and countries.

Use your voice

THINGS TO TRY	EXAMPLE OF WHAT TO SAY
Talk to Alexa	Alexa, what's the weather?
Play audio	Alexa, play Beethoven. NOTE: Amazon Music is set as the default music service. To change the default music service, use the Alexa app.
Control volume	Alexa, turn the volume up.
Play from a specific audio service	Alexa, play NPR on TuneIn. NOTE: Amazon Alexa doesn't support all audio services.
Play on a specific speaker	Alexa, play funk in the living room. NOTE: Make sure you say the speaker name you assigned in the Bose Music app. If multiple speakers have the same name, use the name assigned in the Alexa app or change the name in the Bose Music app.
Skip to the next song	Alexa, next song.
Set a timer	Alexa, set a timer for 5 minutes.
Discover more skills	Alexa, what new skills do you have?
Stop Alexa	Alexa, stop.

Use the unit controls

The Action button and Microphone off button are used to control Alexa.
They are located on the top of the speaker.

THINGS TO TRY	WHAT TO DO
Talk to Alexa	Press then say your request. For a list of things to try, visit: https://www.amazon.com/usealexa
Stop alarms and timers	Press .
Stop Alexa	Press .
Turn the microphone on/off	Press . NOTE: When the microphone is off, and the light above the Microphone off button glows solid red, you can't access Alexa.

BLUETOOTH CONNECTIONS

Bluetooth wireless technology lets you stream music from mobile devices such as smartphones, tablets, and laptop computers. Before you can stream music from a device, you must connect your device to the speaker.

USING BLUETOOTH ONLY (NO WI-FI)

When your speaker is disconnected from Wi-Fi, you only have access to the Bluetooth functions of the speaker. To connect your mobile device using Bluetooth technology.

NOTE: When using Bluetooth technology only, you don't have access to a voice assistant or the features in the Bose Music app.

CONNECT A MOBILE DEVICE

1. Press and hold the Bluetooth button .
   You hear a tone and the light ring pulses blue.
   
2. On your device, turn on the Bluetooth feature.
   TIP: The Bluetooth menu is usually found in the settings menu on your mobile device.
3. Select your speaker from the device list.
   TIP: Look for the name you entered for your speaker in the Bose Music app. If you didn't name your speaker, the default name appears.
   

Once connected, you hear a tone and the light ring glows solid blue on the top and bottom then fades to black. Your speaker's name appears in the mobile device list.

DISCONNECT A MOBILE DEVICE

Use the Bose Music app to disconnect your mobile device.

TIP: You can also use Bluetooth settings to disconnect your device. Disabling the Bluetooth feature disconnects all other devices.

RECONNECT A MOBILE DEVICE

1. Press the Bluetooth button .
   NOTE: Make sure the Bluetooth feature is enabled on your mobile device.
2. Play audio on the connected mobile device.

CONNECT AN ADDITIONAL MOBILE DEVICE

You can store up to eight devices in the speaker device list.

NOTE: You can play audio from only one device at a time.

1. Press and hold until the light bar pulses blue.
2. On your mobile device, select the speaker from the device list.

NOTE: Make sure the Bluetooth feature is enabled on your mobile device.

CLEAR THE SPEAKER DEVICE LIST

1. Press and hold l for 10 seconds until the light ring pulses blue twice on the top and bottom.
2. Delete the speaker from the Bluetooth list on your device.
   All devices are cleared, and the speaker is ready to connect.

STREAM AUDIO WITH AIRPLAY

The speaker is capable of playing AirPlay 2 audio, which allows you to quickly stream audio from your Apple device to the speaker or multiple speakers.

NOTES:

• To use AirPlay 2, you need an Apple device running iOS 11.4 or later.
• Your Apple device and speaker must be connected to the same Wi-Fi network.
• For more information about AirPlay, visit: https://www.apple.com/airplay

STREAM AUDIO FROM THE CONTROL CENTER

1. On your Apple device, open the Control Center.
2. Touch and hold the audio card in the top-right corner of the screen, then the AirPlay icon .
3. Select your speaker or speakers.

STREAM AUDIO FROM AN APP

1. Open a music app (like Apple Music), and select a track to play.
2. Tap .
3. Select your speaker or speakers.

BATTERY

CHARGE THE DEVICE

1. Connect the power cord to the power port on the speaker.
   
2. Connect the power cord to the power adapter.
3. Plug the power adapter into an AC (mains) power outlet.
   The speaker powers on and the power light starts to blink white.

Charge the speaker using the Bose Portable Home Speaker Charging Cradle
You can charge the speaker on the Bose Portable Home Speaker Charging Cradle. To purchase the charging cradle, contact your authorized Bose dealer.
Visit: worldwide. Bose.com/Support/PHS

CHECK THE BATTERY LEVEL

Press the Power button when the speaker is on and not playing audio.
A voice prompt announces the battery level.

TIP: You can also check the battery level using the Bose Music app.

UNIT STATUS

The LED light ring located on the top of the speaker shows the speaker status.

WI-FI STATUS

Shows the Wi-Fi connection status of the speaker.

LIGHT RING ACTIVITY	SYSTEM STATE
Pulsing white on top and bottom	Connecting to Wi-Fi
Solid white then fades to black on top and bottom	Connected to Wi-Fi

MEDIA PLAYBACK AND VOLUME STATUS

LIGHT RING ACTIVITY	SYSTEM STATE
Two lights on the top and two lights on the bottom glow white	Paused audio
White light fills clockwise	Increase volume
White light fades counter-clockwise	Decrease volume

BLUETOOTH CONNECTION STATUS

Shows the Bluetooth connection status for mobile devices.

LIGHT RING ACTIVITY	SYSTEM STATE
Pulsing blue on top and bottom	Ready to connect to mobile device
Blinks blue on top and bottom	Connecting to mobile device
Solid blue then fades to black on top and bottom	Connected to mobile device
Blinks blue twice	Clearing device list

VOICE ASSISTANT STATUS

Shows the status of Google Assistant or Amazon Alexa.

Google Assistant status
LIGHT RING ACTIVITY	VOICE ASSISTANT STATE
Off	Idle
White light on top, bottom, left, and right	Listening
White light rotates clockwise	Thinking
Pulsing white (full)	Speaking
White light blinks for 10 minutes	Notification
Amazon Alexa status
LIGHT RING ACTIVITY	VOICE ASSISTANT STATE
Off	Idle
White light slides to the top and bottom	Listening
Solid white light glows on top and bottom	Thinking
Pulsing white (full)	Speaking
Pulsing yellow on top and bottom	Notification

Microphone off light

LIGHT ACTIVITY	SYSTEM STATE
Solid red	Microphone is off

POWER STATUS

LIGHT ACTIVITY	SYSTEM STATE
Solid white	On NOTE: When the speaker is connected to the charging cable solid whites means full charge.
Blinking white	Charging
Dim white	Network standby NOTE: The speaker only shows dim white light when it isn't charging.
Solid red	5% - 10% battery remaining
Blinking Red	Less than 5% battery remaining
Black	Off

UPDATE AND ERROR STATUS

Shows the status of the software updates and error alerts.

LIGHT RING ACTIVITY	SYSTEM STATE
Solid amber on top and bottom	Wi-Fi setup in progress
White light fills the ring counterclockwise until full, then repeats	Downloading update
White light fills the ring clockwise until full, then repeats	Updating speaker
Blinks amber on the top and bottom four times	Error - refer to the Bose Music app
Solid red on the top and bottom	Error - contact Bose customer service

ADVANCED FEATURES

UPDATE THE SPEAKER

The speaker updates automatically when connected to the Bose Music app and to your Wi-Fi network.

DISABLE/ENABLE WI-FI

Press and hold Play/Pause and the Bluetooth button for 5 seconds until the light ring fills with white light.

NOTE: When Wi-Fi is disabled, you can't use the Bose Music app or your voice assistant to control the speaker.

CONNECT BOSE PRODUCTS

CONNECT A BOSE SOUNDLINK BLUETOOTH SPEAKER OR BOSE HEADPHONES

With Bose SimpleSync technology, you can connect certain Bose SoundLink Bluetooth speakers or Bose headphones to your Bose Portable Home Speaker for a new way to hear your music.

Benefits

• Another room of audio: Listen to the same song in two different rooms at the same time by connecting your Bose SoundLink Bluetooth speaker to your Bose Portable Home Speaker.
• A personal listening experience: Hear your music clearly from the next room by connecting your Bose headphones to your Bose Portable Home Speaker. Use independent volume controls on each product to lower or mute your speaker while you listen on your headphones around your home.

NOTE: SimpleSync technology has a Bluetooth range of 30 ft (9 m). Walls and construction materials can affect reception.

Compatible products
You can connect most Bose SoundLink Bluetooth speakers and select Bose headphones to your Bose Portable Home Speaker.
Popular compatible products include:

• Bose SoundLink Revolve+ Bluetooth speaker
• Bose SoundLink Mini Bluetooth speaker
• Bose SoundLink Color Bluetooth speaker
• Bose Noise Cancelling Headphones 700
• Bose QuietComfort 35 wireless headphones

New products are added periodically. For a complete list and more information, visit: worldwide. Bose.com/Support/Groups

Connect using the Bose Music app
Use the Bose Music app to connect your Bose SoundLink Bluetooth speaker or Bose headphones to your Bose Portable Home Speaker. For more information, visit: worldwide.Bose.com/Support/Groups

NOTES:

• Make sure that the product you're connecting to is powered on, within 30 ft (9 m) of your Bose Portable Home Speaker, and ready to connect to another device. For more information, refer to your product owner's guide.
• You can connect only one product at a time to your Bose Portable Home Speaker.

RECONNECT A BOSE SOUNDLINK BLUETOOTH SPEAKER OR BOSE HEADPHONES

Power on your Bose SoundLink Bluetooth speaker or Bose headphones.
Your speaker or headphones try to connect to the most recently-connected Bluetooth device, including your Bose Portable Home Speaker.

NOTES:

• Your Bose Portable Home Speaker must be within range (30 ft or 9 m) and powered on.
• If your speaker or headphones don't connect, see "Speaker doesn't reconnect to a previously-connected Bose SoundLink Bluetooth speaker or Bose headphones".

CARE AND MAINTENANCE

CLEAN THE DEVICE

Clean the surface of the speaker with a soft, dry cloth.

CAUTIONS:

• Do NOT use any sprays near the speaker. Do NOT use any solvents, chemicals, or cleaning solutions containing alcohol, ammonia, or abrasives.
• Do NOT allow liquids to spill into any openings.

REPLACEMENT PARTS AND ACCESSORIES

Replacement parts and accessories can be ordered through Bose customer service.
Visit: worldwide. Bose.com/Support/PHS

LIMITED WARRANTY

The speaker is covered by a limited warranty. Visit our website at global. Bose.com/warranty for details of the limited warranty.

To register your product, visit global. Bose.com/register for instructions.
Failure to register will not affect your limited warranty rights.

TROUBLESHOOTING

TRY THESE SOLUTIONS FIRST
If you experience problems with the speaker, try these solutions first:

• Power on the speaker.
• Charge the speaker.
• Secure all cables.
• Verify the state of the speaker.
• Download the Bose Music app and run available software updates.
• Move the speaker and mobile device away from possible interference (wireless routers, cordless phones, televisions, microwaves, etc.).
• Move the speaker within the recommended range of your wireless router or mobile device for proper operation.

OTHER SOLUTIONS
If you could not resolve your issue, see the table below to identify symptoms and solutions to common problems. If you are unable to resolve your issue, contact Bose customer service.
Visit: worldwide.Bose.com/contact

SYMPTOM	SOLUTION
Speaker doesn't power on	Battery may be in protection mode or discharged. Connect your speaker to the power cord. Plug the power cord into a different AC (mains) outlet. Unplug the power cord, wait 30 seconds, and firmly plug it back in to the AC (mains) outlet.
Speaker doesn't power off	If Wi-Fi has been set up using the Bose Music app, press and hold the Power button until the power light has turned off. If Wi-Fi hasn't been set up using the Bose Music app, press the Power button once to power off the speaker.
Speaker doesn't respond during setup	Make sure you are using the Bose Music app for setup. NOTE: If the app doesn't prompt you for setup, go to the My Products screen and add your speaker. Unplug the power cord, wait 30 seconds, and firmly plug it back in to the AC (mains) outlet.
Bose Music app doesn't work on mobile device	Make sure your mobile device is compatible with the Bose Music app and meets minimum system requirements. For more information, refer to the app store on your mobile device. Uninstall the Bose Music app on your mobile device then reinstall the app.
Speaker doesn't connect to Wi-Fi network	In the Bose Music app, select the correct network name and enter the network password. Make sure you connect the speaker to the same Wi-Fi network your mobile device is connected to. Enable Wi-Fi on the device you are using for setup. Close other open applications on your mobile device. If your router supports both 2.4GHz and 5GHz bands, make sure both your mobile device and the speaker are connecting to the same band. NOTE: Bose recommends giving each band a unique name to make sure you're connecting to the correct band. Reset the router. Uninstall the Bose Music app on your mobile device. Unplug the power cord, wait 30 seconds, and firmly plug it into the AC (mains) outlet. Download the Bose Music app and restart setup.
Intermittent or no audio	Increase the volume on the speaker and mobile device. Stop other audio or video streaming applications. Switch to a different source. Play audio from a different application or music service. Make sure you're using a compatible Bluetooth mobile device. Restart your mobile device. Unplug the power cord, wait 30 seconds, and firmly plug it back in to the AC (mains) outlet. Make sure your speaker isn't muted. Unmute by pressing Volume up H or Volume down z on the speaker, or by using the Bose Music app.
Speaker doesn't connect to a mobile device	On your mobile device, turn the Bluetooth feature off and then on again. Remove the speaker from the Bluetooth menu. Connect again. Connect a different mobile device. Make sure you're using a compatible Bluetooth mobile device. Remove the speaker from your mobile device Bluetooth list. Connect again. Clear the speaker device list.
Speaker doesn't stream audio using AirPlay	Make sure your speaker is powered on and in range. Update your Apple device and speaker. Make sure your Apple device and your speaker are connected to Make sure the speaker is up-to-date. the same Wi-Fi network. If you can't find the AirPlay icon in the music app you are streaming from, stream audio from the Control Center. For additional support, visit: https://www.apple.com/airplay
Speaker isn't visible to add to a nother Bose account	Make sure sharing is enabled on the speaker using the Bose Music app. Make sure the speaker and your mobile device are connected to the same Wi-Fi network.

Documents / Resources

References

• Customer Support
• App Store - Apple
• Google Play
• Google Assistant Help
• https://www.amazon.com/usealexa
• AirPlay - Apple
• Products that support SimpleSync
• Warranties | Bose
• Product registration
• Customer Support

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Bose Portable Home Speaker Manual