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16 Customer Service
Detailed information on the warranty period and terms
of warranty in your country is available from our after-
sales service, your retailer or on our website.
If you contact Customer Service, you will require the
product number (E-Nr.) and the production number
(FD) of your appliance.
The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our
website.
This product contains light sources from energy effi-
ciency class G. These light sources are available as a
spare part and should only be replaced by trained spe-
cialist staff.
Helpline no.: 1800-266-1880 (Monday to Saturday –
8 am to 8 pm)
Email ID: service.in@bosch-home.com
17 How it works
Here, you can find the ideal settings for various dishes
as well as the best accessories and cookware. We
have tailored these recommendations to your appli-
ance.
17.1 What is the best way to proceed?
In this section, you will find out the best way to proceed
step-by-step in order to be able to make optimum use
of the recommended settings. You will get information
on many meals, with details and tips on how to best
use and set your appliance.
Tip: Your appliance has programmed settings for a se-
lection of dishes. If you want to be guided by the appli-
ance, use the automatic programmes.
Requirement: The cooking compartment is cold.
Select a suitable dish from the overviews.
1.
Tips
¡ If you are using the appliance for the first time,
proceed in accordance with the following basic
information:
– → "Safety", Page 2
– → "Saving energy", Page 6
– → "Condensation", Page 10
¡ If you do not find the exact dish or application
that you want to prepare or implement, look for a
similar dish and take the general information into
consideration.
Remove any accessories from the cooking compart-
2.
ment.
Select suitable cookware and accessories.
3.
Use the accessories provided.
‒
Chat with us (WhatsApp): +91-8451000555
16.1 Product number (E-Nr.) and production
number (FD)
You can find the product number (E-Nr.) and the pro-
duction number (FD) on the appliance's rating plate.
You will see the rating plate with these numbers if you
open the appliance door.
Make a note of your appliance's details and the Cus-
tomer Service telephone number to find them again
quickly.
Use the cookware and accessories listed in the re-
commended settings. You can obtain additional ac-
cessories as optional accessories from specialist re-
tailers or from our after-sales service.
Only preheat the appliance if the recipe or the re-
4.
commended settings tell you to do so.
Do not line accessories with greaseproof paper
‒
until after they have been preheated.
Use the recommended settings when configuring
5.
the appliance settings.
6.
WARNING ‒ Risk of burns!
Heated food gives off heat. The cookware may be-
come hot.
Always use oven gloves to remove cookware or
▶
accessories from the cooking compartment.
WARNING ‒ Risk of scalding!
Hot steam may escape when you open the appli-
ance door. Steam may not be visible, depending on
the temperature.
Open the appliance door carefully.
▶
Keep children at a safe distance.
▶
When the dish is ready, switch off the appliance.
Customer Service en
23
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