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Failed to Set Up?
• Factory reset the smart device and restart your phone. Then try again.
• Move your iPhone/iPad and the smart device closer to the router to get a stronger Wi-Fi signal.
• HomeKit setup will be disabled in 10 minutes since the smart device is powered on. You can power off your smart device, then power it
on and try again.
• Creating a new home in the Home app can greatly help set up your smart device.
• You can visit
https://www.tp-link.com/support/faq/3390/
Scan QR Code
Contact us at
https://www.tapo.com/support
for Technical Support, FAQs & more
or scan the QR code below for more troubleshooting instructions.
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