Whenever A Function Is Used On The Tv Or The Channel Is; The Tv Audio Is Not Being Played Through The Sound Bar Or A/V Receiver; The Sound Is Not Heard Clearly - Samsung QE65QN85BATXXH Manual

Whenever a function is used on the TV or the channel is changed, the TV
voices the activity. The TV explains in voice-over the video scenes displayed
on the screen.
Turn off the Voice Guide
• Menu
Guide
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The TV audio is not being played through the Sound bar or A/V receiver.

Check the Sound bar or A/V receiver's power supply and its settings.
• When connecting the optical cable between the TV and Sound bar or A/V receiver, make sure that the sound
output is set Optical
• In case of HDMI-eARC connection, make sure that it is connected to the eARC dedicated HDMI port on your TV.
However, the eARC can be used only when the Sound bar or A/V receiver supports the eARC feature.

The sound is not heard clearly.

Change to an appropriate sound mode.
• Menu
When Intelligent Mode
surroundings.
• Menu
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This function may not be supported depending on the model.
To optimise the sound depending on the surroundings, select
• Menu
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This function may not be supported depending on the model.
function in Voice Guide
Settings All Settings
on your TV.
Settings All Settings
and Adaptive Sound+ are turned on, the sound effects are automatically adjusted to the
Settings All Settings
Settings All Settings
Settings.
General & Privacy Accessibility
Sound Sound Mode
General & Privacy Intelligent Mode Settings
Adaptive
General & Privacy Intelligent Mode Settings
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Voice Guide Settings
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Sound+.
Voice
Intelligent Mode
Adaptive Sound+