Samsung Galaxy A11 User Manual
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Samsung Galaxy A11 User Manual

Samsung Galaxy A11 User Manual

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Summary of Contents for Samsung Galaxy A11

  • Page 1 Galaxy A11 | A21 User manual...
  • Page 2 Contents Features Bixby Home Biometric security Dark mode Getting started Device layout: Galaxy A11 Device layout: Galaxy A21 Set up your device: Charge the battery Start using your device: Turn on your device Use the Setup Wizard Transfer data from...

  • Page 3: Table Of Contents

    Contents Google apps Chrome Drive Gmail Google Google Pay Maps Photos Play Movies & TV Play Store YouTube YT Music Carrier apps Call Filter Cloud Digital Secure My Verizon Visual Voicemail Message+ Microsoft apps Outlook LinkedIn Office OneDrive Settings Connections: Wi-Fi Bluetooth NFC and payment...
  • Page 4 Getting started Galaxy A11 Galaxy A21 Set up your device Start using your device...
  • Page 5 Getting started Galaxy A11 Microphone Headphone jack Flash Rear cameras Fingerprint scanner Front camera SIM/microSD card tray Volume keys Side key Microphone Speaker USB charger/Accessory port Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 6 Getting started Galaxy A21 Microphone Flash Rear cameras Fingerprint Front camera scanner SIM/microSD Volume keys card tray Side key Headphone jack Speaker Microphone USB charger/Accessory port Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 7 NOTE Use only charging devices and batteries (if applicable) that are approved by Samsung. Samsung charging devices and batteries are designed for your device to maximize battery life. Using other charging devices and batteries may void your warranty and may cause damage.
  • Page 8 This usually does not affect the device’s lifespan or performance and is in the device’s normal range of operation. Disconnect the charger from the device and wait for the device to cool down. For more information, visit samsung.com/us/support/answer/ANS00076952. Start using your device Turn on your device...
  • Page 9 Smart Switch can transfer your data via USB cable, Wi-Fi, or computer. Visit samsung.com/us/support/owners/app/smart-switch to learn more. 1. From Settings, tap Accounts and backup > Smart Switch.
  • Page 10 Getting started Lock or unlock your device Use your device’s screen lock features to secure your device. By default, the device locks automatically when the screen times out. For more information about screen locks, see Lock screen and security. Side key Press to lock.
  • Page 11 Getting started Side key settings You can customize the shortcuts assigned to the Side key. Double press Choose which feature is launched when the Side key is pressed twice. 1. From Settings, tap Advanced features > Side key. 2. Tap Double press to enable this feature, and tap an option: Quick launch camera (default) Open app Accounts...
  • Page 12 Getting started Add a Samsung account Sign in to your Samsung account to access exclusive Samsung content and make full use of Samsung apps. 1. From Settings, tap Accounts and backup > Accounts. 2. Tap Add account > Samsung account.
  • Page 13 Getting started Navigation A touch screen responds best to a light touch from the pad of your finger or a capacitive stylus. Using excessive force or a metallic object on the touch screen may damage the surface of the screen and the damage will not be covered by the warranty.
  • Page 14 Getting started Swipe Lightly drag your finger across the screen. Swipe the screen to unlock the device. Swipe the screen to scroll through the Home screens or menu options. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 15 Getting started Drag and drop Touch and hold an item, and then move it to a new location. Drag an app shortcut to add it to a Home screen. Drag a widget to place it in a new location. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 16 Getting started Zoom in and out Bring your thumb and forefinger together or apart on the screen to zoom in and out. Move your thumb and forefinger together on the screen to zoom out. Move your thumb and forefinger apart on the screen to zoom in. Devices and software are constantly evolving —...
  • Page 17 Getting started Touch and hold Touch and hold items to activate them. Touch and hold a field to display a pop-up menu of options. Touch and hold a Home screen to customize the Home screen. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 18 Getting started Navigation bar You may navigate your device by using either the navigation buttons or full screen gestures. Recent apps Back Home Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 19 Getting started Navigation buttons Use buttons along the bottom of the screen for quick navigation. This is the default setting. 1. From Settings, tap Display > Navigation bar > Navigation buttons. 2. Tap an option under Button order to choose which side of the screen the Back and Recent apps icons display.
  • Page 20 Getting started Customize your home screen The Home screen is the starting point for navigating your device. You can place your favorite apps and widgets here, in addition to setting up additional Home screens, removing screens, changing the order of screens, and choosing a main Home screen. App icons Wallpaper Themes...
  • Page 21 Getting started 3. Tap a picture or video to choose it. • If choosing a single picture, choose which screen or screens you want to apply the wallpaper to. • Videos and multiple pictures can only be applied to the Lock screen. •...
  • Page 22 Getting started Widgets Add widgets to your home screens for quick access to info or apps. 1. From a Home screen, touch and hold the screen. 2. Tap Widgets, and then touch and hold a widget, drag it to a Home screen, and release it.
  • Page 23 Getting started • Add apps to Home screen: Automatically add newly-downloaded apps to the Home screen. • Swipe down for notification panel: Enable this feature to open the Notification panel by swiping down anywhere on the Home screen. • Rotate to landscape mode: Rotate the Home screen automatically when your device’s orientation is changed from portrait to landscape.
  • Page 24 Getting started Status bar The Status bar provides device information on the right side and notification alerts on the left. Status icons Battery full Battery low Charging Mute Vibrate Airplane mode Bluetooth active Wi-Fi active Location active Alarm Notification icons Missed calls Call in progress Call on hold...
  • Page 25 Getting started Notification panel For quick access to notifications, settings, and more, simply open the Notification panel. Device settings Quick settings View all Notification cards Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 26 Getting started View the Notification panel You can access the Notification panel from any screen. 1. Drag the Status bar down to display the Notification panel. 2. Swipe down the list to see notification details. • To open an item, tap it. •...
  • Page 27 Getting started Bixby Home The Bixby Home page displays customized content based on your interactions. Bixby learns from your usage patterns and will suggest content you may like. ◌ From a Home screen, swipe right. Digital wellbeing and parental controls You can monitor and manage your digital habits by getting a daily view of how frequently you use apps, how many notifications you receive, and how often you check your device.
  • Page 28 Getting started Biometric security Use biometrics to securely unlock your device and log in to accounts. Face recognition You can enable Face Recognition to unlock your screen. To use your face to unlock your device, you must set a pattern, PIN, or password. Face recognition is less secure than Pattern, PIN, or Password.
  • Page 29 Use fingerprint recognition as an alternative to entering passwords in certain apps. You can also use your fingerprint to verify your identity when logging in to your Samsung account. To use your fingerprint to unlock your device, you must set a pattern, PIN, or password.
  • Page 30 Getting started Biometrics preferences Configure your preferences for biometric security options. ◌ From Settings, tap Biometrics and security > Biometrics preferences for the following: • Screen transition effect: Show a transition effect when you use biometrics to unlock your device.
  • Page 31 Getting started Multi window ™ Multitask by using multiple apps at the same time. Apps that support Multi window can be displayed together on a split screen. You can switch between the apps and adjust the size of their windows. Split screen control 1.
  • Page 32 Getting started Enter text Text can be entered using a keyboard or your voice. Expand toolbar Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 33 Getting started Toolbar The toolbar provides quick access to features of the keyboard. ◌ From the Samsung keyboard, tap Expand toolbar for the following options: Emojis : Insert an emoji. • GIFs : Add animated GIFs. • Keyboard size : Adjust the height and width of the keyboard.
  • Page 34 • Style and layout: Customize the appearance and function of the keyboard. • Swipe, touch, and feedback: Customize gestures and feedback. • Reset to default settings: Return keyboard to original settings and clear personalized data. • About Samsung keyboard: View version and legal information for the Samsung keyboard.
  • Page 35 Instead of typing, enter text by speaking. Return to keyboard Open Settings 1. From the Samsung keyboard, tap Voice input. 2. Tap the screen and speak your text. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 36 Getting started Configure Google Voice typing Set customized options for Google Voice typing. 1. From the Samsung keyboard, tap Voice input. 2. Tap Settings for options. • Languages: Choose the language for the keyboard. • Offline speech recognition: Download languages for offline Google Voice typing.
  • Page 37 Getting started Message my location: Send your location information to your emergency contacts. Phone: Launch the call screen. Chrome: Launch the Google web browser. Add: Choose additional apps to include on the Emergency mode screen. Battery charge: Displays estimated battery charge percentage. Estimated battery life: Displays estimated remaining battery charge time based on current battery charge and usage.
  • Page 38 Camera and Gallery You can capture high-quality pictures and videos using the Camera app. Images and videos are stored in the Gallery, where you can view and edit them. Camera Navigate the camera screen Configure shooting mode Live focus Record videos Camera settings Gallery View pictures...
  • Page 39 Camera and Gallery Camera You can capture high-quality pictures and videos using the Camera app. ◌ From Apps, tap Camera. TIP If Quick launch is enabled, quickly press the Side key twice. Settings Zoom Shooting modes Gallery Switch cameras Capture Devices and software are constantly evolving —...
  • Page 40 Camera and Gallery Navigate the camera screen Take stunning pictures with your device’s front and rear cameras. 1. From Camera, set up your shot with the following features: • Tap the screen where you want the camera to focus. – When you tap the screen, a brightness scale appears. Drag the slider to adjust the brightness.
  • Page 41 Camera and Gallery Live focus Add interactive focus effects to your pictures. 1. From Camera, swipe to Live focus. 2. Drag the slider to fine-tune the effect. 3. Tap Capture. Record videos Record high-quality videos using your device. 1. From Camera, swipe right or left to change the shooting mode to Video.
  • Page 42 Watermark: Add a watermark to the bottom left corner of your pictures. • (Galaxy A21 only). Reset settings: Reset the camera settings (Galaxy A11 only). • Contact us: Contact Samsung support through Samsung Members (Galaxy A11 • only). About Camera: View app and software information. •...
  • Page 43 Camera and Gallery Gallery Go to the Gallery to look at the all the visual media stored on your device. You can view, edit, and manage pictures and videos. ◌ From Apps, tap Gallery. Customize collections Sort images into of pictures and videos custom albums View pictures Share pictures...
  • Page 44 Camera and Gallery View pictures Pictures stored on your device are viewable in the Gallery app. 1. From Gallery, tap Pictures. 2. Tap a picture to view it. Swipe left or right to view other pictures or videos. • To mark the picture as a favorite, tap Favorite.
  • Page 45 Camera and Gallery Play video View the videos stored on your device. You can save videos as favorites, and view video details. 1. From Gallery, tap Pictures. 2. Tap a video to view it. Swipe left or right to view other pictures or videos. •...
  • Page 46 Camera and Gallery Delete pictures and videos Delete pictures and videos stored on your device. 1. From Gallery, tap More options > Edit. 2. Tap pictures and videos to select them, or tap the All checkbox at the top of the screen to select all pictures and videos.
  • Page 47 Apps Using apps Samsung apps Google apps Carrier apps Microsoft apps...
  • Page 48 Apps Using apps Download apps Uninstall or disable apps Search for apps Sort apps Create and use folders Game Booster App settings Download apps The Apps list displays all preloaded and downloaded apps. Apps can be downloaded ™ from Galaxy Store and the Google Play store.
  • Page 49 Apps Create and use folders You can make folders to organize App shortcuts on the Apps list. 1. From Apps, touch and hold an app shortcut, and then drag it on top of another app shortcut until it is highlighted. 2.
  • Page 50 Apps App settings Manage your downloaded and preloaded apps. Options vary by app. 1. From Settings, tap Apps. 2. Tap More options for the following options: • Sort by: Sort the apps by size, name, last used, or last updated. •...
  • Page 51 Apps App info options • Open: Launch the app. Not all apps have this option. • Uninstall/Disable: Uninstall or disable the app. Some preloaded apps can only be disabled, not uninstalled. • Force stop: Stop an app that is not working correctly.
  • Page 52 Internet Messages My Files Phone Samsung Notes Galaxy Store Find and download premium apps that are exclusive to Galaxy devices. A Samsung account is required to download from Galaxy Store. ◌ From Apps, tap Galaxy Store. Game Launcher Automatically arrange all your games in one place (Galaxy A21 only). For more information on Game Launcher, visit samsung.com/us/support/owners/app/game-...
  • Page 53 Apps Calculator The Calculator app features both basic and scientific math functions, as well as a unit converter. ◌ From Apps, tap Calculator. Unit converter Convert between measurements. Scientific mode History View past calculations. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 54 Apps Calendar The Calendar app can be connected to your various online accounts to consolidate all your calendars in one place. ◌ From Apps, tap Calendar. Navigation drawer Go to today’s date Tap to view event Create new event Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 55 Apps Add calendars Add your accounts to the Calendar app. 1. From Calendar, tap Navigation drawer. 2. Tap Calendar settings > Add new account and select an account type. 3. Enter your account information and follow the prompts. TIP Accounts may also support email, contacts, and other features. Calendar alert style Alerts from the Calendar app can be set to different styles.
  • Page 56 Apps Clock The Clock app offers features for keeping track of time and setting alarms. ◌ From Apps, tap Clock, and tap a tab to use a feature. Create new alarm Turn alarm on or off Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 57 Apps Alarm Use the Alarm tab to set one-time or recurring alarms and choose options for how to be notified. 1. From Clock, tap Add alarm. 2. Tap the following items to configure an alarm: • Time: Set a time for the alarm. •...
  • Page 58 Apps World clock The World clock lets you keep track of the current time in multiple cities around the globe. Location Search Center the globe on Find a particular city. your current location. Globe City View the current Drag to spin and see times around time and add to your the world.
  • Page 59 Apps Time zone converter Set a time in a city on your World clock list to see what the local times would be in the other listed cities. 1. From Clock, tap World clock. 2. Tap More options > Time zone converter. 3.
  • Page 60 • Vibrate for alarms and timers: Enable to always vibrate for alarms and timers if the Sound mode is set to either Mute or Vibrate. • Customization Service: Sign in to your Samsung account to customize personal content in supported apps.
  • Page 61 Apps Contacts Store and manage your contacts. You can synchronize with personal accounts added to your device. Accounts may also support email, calendars, and other features. ◌ From Apps, tap Contacts > Create contact. Add profile picture Add, delete, and expand fields Devices and software are constantly evolving —...
  • Page 62 Apps Edit a contact When editing a contact, you can tap a field and change or delete information, or you can add more fields to the contact’s list of information. 1. From Contacts, tap a contact. 2. Tap Edit. 3. Tap any of the fields to add, change, or delete information. 4.
  • Page 63 Apps Direct share Share content directly with your contacts from within any app. Once enabled, your frequent contacts are displayed in the Share window. ◌ From Settings, tap Advanced features > Direct share, and tap to enable the feature. Groups You can use groups to organize your contacts.
  • Page 64 Apps Send an email to a group Send an email to members of a group. 1. From Contacts, tap Open drawer > Groups, and then tap a group. 2. Tap More options > Send email. 3. Tap contacts to select them, or tap the All checkbox at the top of the screen to select all, and then tap Done.
  • Page 65 Apps Export contacts Export contacts from your device as vCard files (VCF). 1. From Contacts tap Open drawer > Manage contacts. 2. Tap Import or export contacts. 3. Tap Export and follow the prompts. Link contacts Consolidate contact information from multiple sources into one contact by linking entries into a single contact.
  • Page 66 Apps Email View and manage multiple email accounts in one app (Galaxy A11 only). To add an email account, see Add an email account. ◌ From Apps, tap Samsung folder > Email. Add attachment Send message Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 67 Apps Create and send an email Compose and send email messages from your device. 1. From Email, tap Compose. • Different email account may have additional steps and options. 2. Tap the To field to add an email address or tap Add from Contacts to select a recipient from your contacts.
  • Page 68 Apps View multiple email accounts You can view email you receive for multiple accounts, or you can view email accounts individually. ◌ From Email, tap Navigation drawer for the following options: • [Account name]: View email for only one email account. •...
  • Page 69 Apps Internet Samsung Internet is a simple, fast, and reliable web browser for your device. Experience more secure Web browsing features with Secret Mode, Biometric Web Login, and Contents Blocker. ◌ From Apps, tap Internet. Add to Reload webpage Bookmarks...
  • Page 70 Apps Browser tabs Use tabs to view multiple web pages at the same time. ◌ From Internet, tap Tabs > New tab. • To close a tab, tap Close tab . Tabs > Bookmarks The Bookmarks page stores Bookmarks, Saved pages, and your browsing History. Open a Bookmark Quickly launch a web page from the Bookmarks page.
  • Page 71 Apps Secret mode Pages viewed in Secret mode are not listed in your browser history or search history, and leave no traces (such as cookies) on your device. Secret tabs are a darker shade than the normal tab windows. Any downloaded files remain on your device after you close the secret tab. 1.
  • Page 72 Apps Messages Keep in touch with your contacts by using the Messages app to share photos, send emojis, or just say a quick hello. ◌ From Apps, tap Messages > Compose new message. Open More options Record voice message Add attachments Message search To quickly locate a message, use the search feature.
  • Page 73 Apps Delete conversations You can remove your conversion history by deleting conversations. 1. From Messages, tap More options > Delete. 2. Tap each conversation you want to delete. 3. Tap Delete, and confirm when prompted. Emergency alerts Emergency alerts notify you of imminent threats and other situations. There is no charge for receiving an Emergency alert message.
  • Page 74 My Files View and manage files stored on your device, including images, videos, music, and sound clips. ◌ From Apps, tap Samsung folder > My Files. Search Storage locations Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 75 Apps File groups Files stored in the device are organized into the following groups: Recent files: View recently accessed files. • Categories: View your files based on the file type. • Storage: View files saved on your device, optional SD card, and cloud accounts. •...
  • Page 76 Apps Phone The Phone app does more than just make telephone calls. Explore the advanced calling features. See your carrier for more information. ◌ From a Home screen, tap Phone. Access voicemail Make a video call Make a call Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 77 Apps Calls The Phone app allows you to make and answer calls from the Home screen, Recents tab, Contacts and more. Make a call Use your phone to make and answer calls from a Home screen. ◌ From Phone, enter a number on the keypad and tap Call.
  • Page 78 Apps Decline a call You can choose to decline an incoming call. If you are using an app, a pop-up screen is displayed for the incoming call. ◌ On the incoming call screen, drag Decline to the left to reject the call and send it to your voicemail.
  • Page 79 Apps Multitask If you exit the call screen to use another app, your active call is indicated in the Status bar. To return to the call screen: ◌ Drag the Status bar down to display the Notification panel and tap the call. To end a call while multitasking: ◌...
  • Page 80 Apps Save a contact from a recent call Use recent call information to create a contact or update your Contacts list. 1. From Phone, tap Recents. 2. Tap the call that contains the information that you want to save to your Contacts list, and tap Add to contacts.
  • Page 81 Apps Speed dial You can assign a shortcut number to a contact for speed dialing their default number. 1. From Phone, tap Keypad > More options > Speed dial numbers. The Speed dial numbers screen displays the reserved speed dial numbers. 2.
  • Page 82 Apps Emergency calls You can dial the emergency telephone number in your region regardless of the phone’s service status. If your phone is not activated, you can only make an emergency call. 1. From Phone, enter the emergency telephone number (911 in North America) and tap Call.
  • Page 83 Apps Video calls To make Video calls: ◌ Phone, enter a number, and then tap Video call. NOTE Not all devices support video calling. The receiver has the option to accept the video call or answer the call as a regular voice call. Wi-Fi calling Make calls over Wi-Fi when you are connected to a Wi-Fi network.
  • Page 84 Apps Samsung Notes Use Samsung Notes to create notes containing text, images with footnotes, voice recordings, and music. You can share your notes easily using social networking services. Visit samsung.com/us/support/owners/app/samsung-notes to learn more. ◌ From Apps, tap Samsung Notes >...
  • Page 85 ◌ From Samsung Notes, tap Navigation drawer for the following options: Samsung Notes settings : View settings for the Samsung Notes app. • • All notes: View all notes. • Frequently used: Quick access to commonly used notes. • Shared notebooks: View notebooks shared with your contacts through your Samsung account.

  • Page 86: Google Apps

    Apps Google apps Enjoy these apps from Google. Chrome Drive Gmail Google Google Pay Maps Photos Play Movies & TV Play Store YouTube YT Music Chrome ™ Browse the Internet with Chrome and bring your open tabs, bookmarks, and address bar data from your computer to your mobile device.
  • Page 87 Apps Google Pay Pay with your Android phone at participating stores and within mobile apps with ™ Google Pay (Galaxy A21 only). Visit support.google.com/pay to learn more. Maps Get directions and other location-based information. You must enable location services to use Google Maps. For more information, see Location. Visit support.google.com/maps to learn more.
  • Page 88 Apps YouTube ™ Watch and upload YouTube videos right from your device. Visit support.google.com/youtube to learn more. YT Music Stream and browse playlists, albums, and artists from YouTube Music.

  • Page 89: Carrier Apps

    Apps Carrier apps Some apps require a data plan or paid subscription. Contact your carrier for additional information. Call Filter Cloud Digital Secure My Verizon Visual Voicemail Message+ Call Filter Detect and block spam calls, identify unknown callers and texters, and get alerts on identified numbers.
  • Page 90 Apps Message+ You can sync your text conversations across all compatible devices using the Verizon Messages app. Add attachment Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 91 Apps Create and send messages Use the Verizon Messages app to send and receive message with your friends and family. 1. From Apps, tap Verizon folder > Message+. 2. Tap New message. 3. Tap the To: field and then enter a contact name, a mobile phone number, or an email address using the keyboard.
  • Page 92 Apps Protect a message from deletion You can lock a message so that it will not be deleted even if you delete the other messages in the conversation. 1. From Apps, tap Verizon folder > Message+. 2. Tap a conversation to display it. 3.

  • Page 93: Microsoft Apps

    Apps Microsoft apps Enjoy these apps from Microsoft. Outlook LinkedIn Office OneDrive Outlook Access email, calendar, contacts, tasks, and more in Outlook (Galaxy A21 only). See Add an Outlook account. Visit support.office.com/en-us/article/outlook-for-ios-and- android-help-cd84214e-a5ac-4e95-9ea3-e07f78d0cde6 to learn more. ◌ From Apps, tap Microsoft folder > Outlook.
  • Page 94 Apps LinkedIn Connect and network with other professionals around the world. Office Enjoy the Word, Excel, and PowerPoint apps on your mobile device with the Microsoft Office mobile app. OneDrive ® Store and share photos, videos, documents, and more in your free online OneDrive account—accessible from your personal computer, tablet, or phone.

  • Page 95: Settings

    Settings Access Settings Connections Sounds and vibration Notifications Display Device maintenance Lock screen and security Accounts Accessibility Other settings...
  • Page 96 Settings Access Settings There are a couple of ways to access your device settings. Drag down the Status bar, and then tap Settings. — From Apps, tap Settings. — Search for Settings If you are not sure exactly where to find a certain setting, you can search for it. 1.
  • Page 97 Settings Connect to a hidden Wi-Fi network If the Wi-Fi network you want is not listed after a scan, you can still connect to it by entering the information manually. Ask the Wi-Fi network administrator for the name and password before you begin. 1.
  • Page 98 Settings • Show Wi-Fi pop-up: Alert me that Wi-Fi is available when opening apps. • Manage networks: View saved Wi-Fi networks and configure whether to auto reconnect to or forget individual networks. • Wi-Fi control history: View apps that have recently turned your Wi-Fi on or off.
  • Page 99 Settings Bluetooth You can pair your device to other Bluetooth-enabled devices, like Bluetooth headphones or a Bluetooth-enabled vehicle infotainment system. Once a pairing is created, the devices remember each other and can exchange information without having to enter the passkey again. 1.
  • Page 100 Settings Advanced options Additional Bluetooth features are available in the Advanced menu. 1. From Settings, tap Connections > Bluetooth. 2. Tap Advanced for the following options: • Phone name: Change the name of your device for Bluetooth connections. • Received files: View a list of files received using Bluetooth. •...
  • Page 101 Settings Tap and pay Use an NFC payment app to make payments by touching your device to a compatible credit card reader. 1. From Settings, tap Connections > NFC and payment, and then tap turn on NFC. 2. Tap Tap and pay > Payment to see the default payment app. •...
  • Page 102 Settings Mobile networks Use Mobile networks to configure your device's ability to connect to mobile networks and use mobile data. ◌ From Settings, tap Connections > Mobile networks. • Data roaming access: Configure access to mobile networks while roaming. • Roaming state: Enable or disable data while roaming on other mobile networks.
  • Page 103 Settings Monitor mobile data You can customize your mobile data access by setting limits and restrictions. ◌ From Settings, tap Connections > Data usage. The following options are available: • Mobile data: Use mobile data from your plan. • Mobile data only apps: Set apps to always use mobile data, even when your device is connected to Wi-Fi.
  • Page 104 Settings Change the Mobile hotspot password You can customize your Mobile hotspot password to make it easier to remember. 1. From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot. 2. Tap the password, enter a new password, and then tap Save. Configure mobile hotspot settings You can customize your mobile hotspot's security and connection settings.
  • Page 105 Mobile hotspot. 2. Tap Band, and tap an option. Auto hotspot Share your hotspot connection automatically with other devices signed in to your Samsung account (Galaxy A21 only). 1. From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot.
  • Page 106 Settings Connect to a printer Connect your device to a printer on the same Wi-Fi network to easily print documents and images from your device. 1. From Settings, tap Connections > More connection settings > Printing. 2. Tap Default print service, and then tap More options >...
  • Page 107 TIP You need an adapter (not included) to connect an Ethernet cable to your device. View Verizon account Access your Verizon account (Galaxy A11 prepaid only). ◌ From Settings, tap Connections > More connection settings > View Verizon...
  • Page 108 Settings Sounds and vibration You can control the sounds and vibrations used to indicate notifications, screen touches, and other interactions. Sound mode Vibrations Volume Ringtone Notification sound System sounds and vibration Dolby Atmos Sound mode You can change the sound mode on your device without using the volume keys. ◌...
  • Page 109 Settings Volume Set the volume level for call ringtones, notifications, media, and system sounds. ◌ From Settings, tap Sounds and vibration > Volume, and drag the sliders for each sound type. TIP You can also use the Volume keys to adjust the volume. When pressed, a pop-up menu shows the volume level and current sound type.
  • Page 110 • Charging: Play a sound when a charger is connected. • Dialing keypad: Play a tone when dialing numbers on the Phone keypad. • Samsung keyboard: Play a sound when typing with the Samsung keyboard. Dolby Atmos Enjoy Dolby Atmos quality when playing content that was specifically mixed for Atmos.
  • Page 111 Settings Notifications You can prioritize and streamline app alerts by changing which apps send notifications and how notifications alert you. Manage notifications Block app notifications Smart pop-up view Manage notifications You can configure notifications from apps and services. ◌ From Settings, tap Notifications.
  • Page 112 Settings Smart pop-up view Receive notifications as icons that can be tapped and expanded in pop-up view. ◌ From Settings, tap Advanced features > Smart pop-up view, and tap enable. Display You can configure the screen brightness, timeout delay, font size, and many other display settings.
  • Page 113 Settings Dark mode Dark mode allows you to switch to a darker theme to keep your eyes more comfortable at night, darkening white or bright screens and notifications. ◌ From Settings, tap Display, and select one of the following options: •...
  • Page 114 Settings Screen timeout You can set the screen to turn off after a set amount of time. ◌ From Settings, tap Display > Screen timeout, and tap a time limit to set it. NOTE Prolonged display of non-moving images, excluding Always On Display, may result in permanent ghost-like afterimages or degraded image quality.
  • Page 115 Settings Reduce animations Decrease certain motion effects, such as when opening apps. ◌ From Settings, tap Advanced features > Reduce animations to enable the feature. Double tap to wake Turn on the screen by double-tapping instead of using the Side key. ◌...
  • Page 116 Settings Device maintenance View the status of your device’s battery, storage, and memory. You can also automatically optimize your device’s system resources. Quick optimization Battery Storage Memory Advanced options Language and input Date and time Troubleshooting Quick optimization The quick optimization feature improves device performance through the following actions: Identifying apps that use excessive battery power and clearing unneeded items •...
  • Page 117 Settings Storage View the device storage and usage. You can also mount, unmount, or format an optional memory card (not included). ◌ From Settings, tap Device care > Storage. Memory card Once an optional microSD memory card (not included) has been installed in your device, the card memory is displayed in the Storage setting.
  • Page 118 Settings Memory Check the amount of available memory. You can close background apps and reduce the amount of memory you are using to speed up your device. ◌ From Settings, tap Device care > Memory. The used and available memory are shown.
  • Page 119 Settings Language and input Configure your device’s language and input settings. Change the device language You can add languages to your list and organize them according to preference. If an app does not support your default language, then it will move to the next supported language in your list.
  • Page 120 Settings Show keyboard button Show a button on the Navigation bar to quickly switch between keyboards. 1. From Settings, tap General management > Language and input > On-screen keyboard. 2. Tap Show keyboard button to enable this feature. Physical keyboards Customize options when you have a physical keyboard connected to your device (sold separately).
  • Page 121 ◌ From Settings, tap General management > Language and input > Text-to-speech for options: • Preferred engine: Choose either the Samsung or Google Text-to-speech engine. Tap Settings for options. • Language: Set the default speech language. • Speech rate: Set the speed at which the text is spoken.
  • Page 122 Settings Date and time By default, your device receives date and time information from the wireless network. Outside of network coverage, you can set the date and time manually. ◌ From Settings, tap General management > Date and time. The following options are available: •...
  • Page 123 Settings Reset Reset device and network settings. You can also reset your device to its factory defaults. Reset settings You can reset your device to its factory default settings, which resets everything except the security, language, and account settings. Personal data is not affected. 1.
  • Page 124 You will not be able to access the device after a factory data reset if you do not have your Google Account username and password. CAUTION Before sending your device to Samsung or taking it to a Samsung- authorized service center, remove your Google Account and then perform a factory data reset.

  • Page 125: Security: Lock Screen And Security

    Settings Disable Factory Reset Protection To disable FRP, remove all Google Accounts from the device. 1. From Settings, tap Accounts and backup > Accounts > [Google Account]. 2. Tap Remove account. Auto restart Optimize your device by restarting it automatically at set times. Any unsaved data will be lost when the device restarts.
  • Page 126 Settings Set a secure screen lock It is recommended that you secure your device using a secure screen lock (Pattern, PIN, or Password). This is necessary to set up and enable biometric locks. 1. From Settings, tap Lock screen > Screen lock type and tap a secure screen lock (Pattern, PIN, or Password).
  • Page 127 Settings • Notifications: Select which notifications to display on the Lock screen. • Shortcuts: Select which app shortcuts to add to the Lock screen. • About Lock screen: Update the Lock screen’s software. Google Play Protect You can configure Google Play to regularly check your apps and device for security risks and threats.
  • Page 128 Settings Install unknown apps You can allow installation of unknown third-party apps from selected apps or sources. 1. From Settings, tap Biometrics and security > Install unknown apps. 2. Tap an app or source, and then tap Allow from this source. TIP Installing unknown third-party apps could make your device and personal data more vulnerable to security risks.
  • Page 129 Settings Set up SIM card lock You can set up a PIN to lock your SIM card, which prevents unauthorized use of your SIM card if someone attempts to use it another device. ◌ From Settings, tap Biometrics and security > Other security settings > Set up SIM card lock and follow the prompts.
  • Page 130 Settings Credential storage You can manage the trusted security certificates installed on your device, which verify the identity of servers for secure connections. ◌ From Settings, tap Biometrics and security > Other security settings for the following options: • Storage type: Select a storage location for credential contents. •...
  • Page 131 Settings Location Location services use a combination of GPS, mobile network and Wi-Fi to determine the location of your device. 1. From Settings, tap Location. 2. Tap to turn on Location services. TIP Some apps require location services be turned on for full functionality. App permissions Configure permissions for apps that want to access your location information.
  • Page 132 You can choose from Allow all the time, Allow only while using the app, or Deny for each type of access requested. Send diagnostic data Send diagnostic information about your device to Samsung when you are having technical problems. 1. From Settings, tap Privacy >...

  • Page 133: Accounts: Add An Account

    Settings Accounts You can connect to and manage your accounts, including your Google Account, Samsung account, email, and social networking accounts. Add an account Account settings Remove an account Backup and restore Google settings Add an account You can add and sync all your email, social networking, and picture and video sharing accounts.

  • Page 134: Google Settings

    Settings Backup and restore You can configure your device to back up data to your personal accounts. Google Account You can enable backup of your information to your Google Account. ◌ From Settings, tap Accounts and backup > Backup and restore for options: •...

  • Page 135: Accessibility: Screen Reader

    • High contrast fonts: Adjust the color and outline of fonts to increase the contrast with the background. • High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background.
  • Page 136 Settings • Show button shapes: Show buttons with shaded backgrounds to make them stand out better against the wallpaper. • Remove animations: Remove certain screen effects if you are sensitive to motion. • Color inversion: Reverse the display of colors from white text on a black background to black text on a white background.

  • Page 137: Interaction And Dexterity

    • Hearing aid support: Improve the sound quality to work better with hearing aids. • Amplify ambient sound: Enable this feature and connect headphones to your device to amplify the sounds of conversations (Galaxy A11 only). • Mono audio: Switch audio from stereo to mono when using one earphone (Galaxy A21 only).
  • Page 138 Settings Interactions You can simplify the motions needed to answer phone calls or respond to notifications and alarms. ◌ From Settings, tap Accessibility > Interaction and dexterity and tap an option: • Answering and ending calls: – Read caller names aloud: Hear callers’ names read aloud when using Bluetooth or headsets (not included).
  • Page 139 Settings • Slow keys: Set how long a key must be held before it is recognized as a press, which helps avoid accidental key presses. • Bounce keys: Set how long to wait before accepting a second press from the same key, which helps avoid accidentally pressing the same key multiple times.
  • Page 140 Settings Installed services You can install additional assistance services for your device. ◌ From Settings, tap Accessibility > Installed services. NOTE Additional accessibility services are listed and configured here after they are installed. About Accessibility Legal and license information about the current Accessibility software is available in Settings.
  • Page 141 Settings About phone View information about your device, including current status, legal information, hardware and software versions, and more. 1. From Settings, tap About phone, and then view your phone number, model number, serial number, and IMEI information. 2. Tap additional items to view more information about your device. TIP You can view your device's FCC ID from About phone >...

  • Page 142: Learn More

    Learn more Videos youtube.com/samsungcare Samsung Care samsung.com/us/support Talk to an agent Contact us on Facebook Messenger Find us on Facebook Follow us on Twitter Tips samsung.com/us/support/tips...

  • Page 143: Legal Information

    READ THIS INFORMATION BEFORE USING YOUR MOBILE DEVICE. Arbitration Agreement - This Product is subject to a binding arbitration agreement between you and SAMSUNG ELECTRONICS AMERICA, INC. (“Samsung”). You can opt out of the agreement within 30 calendar days of the first consumer purchase by emailing optout@sea.samsung.com or calling 1-800-SAMSUNG (726-7864) and...
  • Page 144 Internet: samsung.com ©2020 Samsung Electronics America, Inc. Samsung, Samsung Galaxy, Multi Window, and Smart Switch are all trademarks of Samsung Electronics Co., Ltd. Other marks are the property of their respective owners. Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories.
  • Page 145 Legal information The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory. The available capacity may change when you upgrade the device. Please check with your service provider to verify qualifying services/features.

This manual is also suitable for:

Galaxy a21

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