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EN 32
5.
QM15.2E LA
Item Item value
8
TV Settings Key
9
TV Settings VALUE
10
TV Settings STORE
11
COPY TV Settings to USB Press OK
12
COPY TV Settings to TV
13
VIRGIN_MODE
14
ORT_MODE
15
DRMWARNING
16
AGEING MODE
17
COLOR TEMP MODE
18
CLR_TEMP_R
19
CLR_TEMP_G
20
CLR_TEMP_B
21
ADC_GAIN_R
22
ADC_GAIN_G
23
ADC_GAIN_B
24
ADC_OFFSET_R
25
ADC_OFFSET_G
26
ADC_OFFSET_B
27
AUD_GAIN_HDMI
28
AUD_GAIN_ATV
29
AUD_GAIN_DTV
30
AUD_GAIN_USB
31
AQ_INDEX
32
Copy PQ to USB
33
Copy PQ to TV
34
Copy AQ to USB
35
Copy AQ to TV
36
COPY DB CHL to USB
37
COPY DB CHL to TV
38
LIGHT SENSOR TYPE
39
TEMP SENSOR TYPE
40
AMBILIGHT TYPE
41
AMBILIGHT TYPE
VALUE
42
LED TYPE
43
3D
44
BLUETOOTH
45
ARC TEST
46
EXIT_FACTORY
How to Exit the Factory mode
Use one of the following methods:
•
Select EXIT_FACTORY from the menu and press the "OK"
button.
Note: When the TV is switched "off" by a power interrupt, or
normal switch to "stand-by" while in the factory mode, the TV
will show up in "normal operation mode" as soon as the power
is supplied again. The error buffer will not be cleared.
5.2.5
Customer Service Mode (CSM)
Purpose
The Customer Service Mode shows error codes and
information on the TVs operation settings.The call centre can
instruct the customer (by telephone) to enter CSM in order to
identify the status of the set.This helps the call centre to
diagnose problems and failures in the TV set before making a
service call.
The CSM is a read-only mode; therefore, modifications are not
possible in this mode.
Specifications
•
Ignore "Service unfriendly modes".
•
Line number for every
line (to make CSM language independent).
•
Set the screen mode to full
screen (all contents on screen is visible).
•
After leaving the Customer Service Mode, the original
settings are restored.
2015-Sep-30
Service Modes, Error Codes, and Fault Finding
Default value
32"
39"
40"
48"
1
1
1
1
0
0
0
0
Press OK
Press OK
Off
Off
Off
Off
On
On
On
On
On
Off
Off
Off
Off
Off
Off
Off
Normal
119
123
127
127
105
127
105
105
255
114
95
95
255
255
255
255
255
255
255
255
255
255
255
255
127
127
127
127
127
127
127
127
127
127
127
127
0
0
0
0
0
0
0
2
2
0
0
0
15
10
Press OK
Press OK
Press OK
Press OK
Press OK
Press OK
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
2
2
0
0
0
0
1
On
On
On
On
Press OK
50"
55"
Description
1
1
TV Settings Key
0
0
TV Settings VALUE
TV Settings STORE
COPY TV Settings to USB
COPY TV Settings to TV
On
Off
Use this to return the set to virgin mode. Depends whether the set has been used
already.
On
Off
ORT mode
On
On
Warning the data rights management
Off
Off
Use this for aging a new LCD panel
127
0
Red colour temperature setting
105
0
Green colour temperature setting
95
0
Red colour temperature setting
255
255
Red ADC gain
255
255
Green ADC gain
255
255
Blue ADC gain
127
127
Red ADC offset
127
127
Green ADC offset
127
127
Blue ADC offset
HDMI audio gain
12
0
Analogue TV audio gain
Digital TV audio gain
0
0
USB audio gain
10
15
Audio Quality index
Saves the picture quality data to a file "pq.bin" to the root of a FAT formatted USB
memory stick
Loads the picture quality data from a file "pq.bin" in to the TV
Loads the audio quality data from a file "AQ.bin" in to the TV
Loads the audio quality data from a file "AQ.bin" in to the TV
Copy the USB channel list to USB
Copy the TV channel list to TV
0
1
Light sensor type
0
3
Tempreture sensor
0
0
The type of Ambient light
0
3
The type value of Ambient light
0
0
The type of LED
0
2
3D on/off
1
1
BLUETOOTH
On
On
ARC test
Exits the Factory mode
•
Possibility to use "CH+" or "CH-" for channel surfing, or
enter the specific channel number on the RC.
How to Activate CSM
To activate CSM, press the following key sequence on a
standard remote control transmitter: "123654" (do not allow the
display to time out between entries while keying the sequence).
After entering the Customer Service Mode, the following items
are displayed.
Note: Activation of the CSM is only possible if there is no (user)
menu on the screen!
Contents of CSM
•
1.1 Set Type This information is very helpful for a
helpdesk/workshop as reference for further diagnosis. In
this way, it is not necessary for the customer to look at the
rear of the TV-set. Note that if an NVM is replaced or is
initialized after corruption, this set type has to be re-written
to NVM.
•
1.2 Production code Displays the production
code (the serial number) of the TV. Note that if an NVM is
replaced or is initialized after corruption, this production
code has to be re-written to NVM.
•
1.4 a Option Code 1 Gives the option codes of option
group 1 as set in SAM.
•
1.4b Option Code 2 Gives the option codes of option
group 2 as set in SAM.
•
1.5 18AC SSB Gives an identification of the SSB as stored
in NVM. Note that if an NVM is replaced or is initialized after
back to
div.table
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