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Acer VG271U P Lifecycle Extension Manual

27" lcd monitor

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27" LCD Monitor
ACER VG271U P
Service
Service
Service
Acer Monitor VG271U P
LIFECYCLE EXTENSION
GUIDE
1

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Summary of Contents for Acer VG271U P

  • Page 1 27" LCD Monitor ACER VG271U P Service Service Service Acer Monitor VG271U P LIFECYCLE EXTENSION GUIDE...
  • Page 2: Table Of Contents

    Contents Important Safety Notice............................ 3   1. Exploded view diagram with list of items ...................... 4   2. Mechanical Instruction ..........................5   3. Firmware Upgrade Process ........................18   4. Writing EDID Process ..........................18   5. FRU (Field Replaceable Unit) List ......................32   6.
  • Page 3: Important Safety Notice

    Important Safety Notice Proper service and repair is important to the safe, reliable operation of all ACER Company Equipment. The service procedures recommended by ACER and described in this service manual are effective methods of performing service operations. Some of these service operations require the use of tools specially designed for the purpose.
  • Page 4: Exploded View Diagram With List Of Items

    1. Exploded view diagram with list of items Item Description TPV Part No. ACER Part No. LEPCLQA2 LED BOARD 55.TCCM2.004 KEPCLQA6 KEY BOARD 55.TCCM2.003 PLPCHH541KV7H ADAPTER BOARD #N/A CBPCLTPC0QA MAIN BOARD #N/A PANEL #N/A 750GBN270KC712N000 V-by-One FFC CABLE 51P-51P 395G279M51N5700000...
  • Page 5: Mechanical Instruction

    2. Mechanical Instruction Tools Required List the type and size of the tools that would typically can be used to disassemble the product to a point where components and materials requiring selective treatment can be removed. Tool Description: − Screwdriver (Phillip-head, Hexagonal head) −...
  • Page 6 2.1 Disassembly Procedures: S1. Remove the Stand-base Assy. PUSH S2. Remove the rear cover. Unscrew the screw and use a tool (like picture using) to open all latches. (Be careful the position of the key board.) S3. Disconnect the cable (main board to Key board / LED board to Key board) and remove the screws and tapes to remove the key board from the rear cover.
  • Page 8 S4. Tear up all tapes and disconnect the LVDS cable (main board to panel), the cables (power board to panel) and speakers.
  • Page 9 S5. Remove the screws to separate the panel and the middle frame/LED Board/deco bezel.
  • Page 10 S6. Remove the mylar of power board. S7. Turn over the shield and unscrew the screws on main board and power board.
  • Page 11 S8. Remove the main board and power board. Disconnect the cables.
  • Page 12 2.2 Assembly Procedures: S1. Prepare a main board, a power board and some essential cables. Connect every cable as the below picture. S2. Use a screwdriver to tighten the screws till the power board, main board with shield are firmly attached. Put on the Mylar.
  • Page 13 S3. Assemble the MIDDLE FRAME, Deco bezel, LED board and the panel. Use a screwdriver to tighten the screws...
  • Page 14 S4. Put the Mylar slice(Note:refer to the last page)marked the information of mainframe position on the panel. Mylar slice edge must be against the bezel. Put the mainframe along the mark. Holding the mainframe while you are removing the Mylar and pasting the tapes. Connect the LVDS cable (main board to panel), lamp power cable (power board to panel) and assembly the speakers, stick all tapes.
  • Page 15 S5. Prepare a rear cover, a key board, use the screws to lock the key board.
  • Page 17 S6. Connect the pin (LED board / Key board)and the pin (Key board to mainboard).Use the screws to lock the rear cover S7. Assemble the stand and base ASS’Y.
  • Page 18: Firmware Upgrade Process

    3. Firmware Upgrade Process 1.Materials ISP JIG: 715GT089-C DVI to HDMI cable TPV P/N: 089G183GAA501 Monitor USB cable TPV P/N: 389G017508R1CG USB port driver ISP tool: New F/W...
  • Page 19 2.Connection 3.Install USB driver. 3.1. When insert the USB cable to PC USB port, will pop up a Hardware Wizard to help you install the USB driver if you use this ISP board first time.it can auto install success by itself Remark: The USB driver files path: D:\FTC100103(Mstar)\FTCUSB.INF After installation the USB serial port driver, please check the port.
  • Page 20 4.1. double- clicks the icon to run it. Note: Must to install driver firstly 4.2. Choose the FTDIUSB communication way. 4.3 Click “ISP” and “ISP Option” to set as below. (In order to prevent HDCP KEY data loss, please must load the file name contain the “...
  • Page 21 4.4 Close the “ISP Option” window and click the “BigBin” to load the correct F/W. 4.5 Click to start programming.
  • Page 22 4.6 After about 20 minutes, there will pop up message as below figure which promotes the upgrade successful. 5. Check the FW version after upgrade. 5.1. The way to open factory menu. (1) Connect DP or HDMI source to monitor and turn it on. (2) The way to factory menu: Pressing the hot key button and DC on, when the screen lights, release the key and press the left botton again to open the menu with “F”...
  • Page 23 Check this F/W version. 5.2. Do factory reset in user menu. (1)Restart the monitor after open factory menu. And then open the user menu. (2)Factory reset will turn off “Burn in” mode which screen color switches among red, green, blue and black. 5.3 How to close the burn in mode:...
  • Page 24 Set the burn in to “OFF”...
  • Page 25: Writing Edid Process

    4. Writing EDID Process 1. Materials list DVI TO HDMI cable USB cable TPV P/N: 089G183GAA501 TPV P/N: 389G017508R1CG USB port driver ISP JIG: 715GT089-B Monitor ISP tool EDID...
  • Page 26 WH_20.dat HDMI2_2.0 EDID WH2_20.dat 4.2. Copy these files to one folder named as Acer VG271U which must contains “config.ini” file. 4.3. Copy Acer VG271U to DDC folder and put DDC and ISP tool together. 4.4 Setting the Config as below.
  • Page 27 5. Run the ISP tool Note: If the F/W Upgrade use the same ISP tool as the EDID writing, you must close the F/W Upgrade tool before running the EDID writing tool. 5.1. Double-click the icon to open the tool.
  • Page 28 5.2. Select the EDID folder. 5.3. Load EDID successful.
  • Page 29 5.4 Tick the “Only connect HDMI”. 5.5 Set the OtherSetting as below.
  • Page 30 5.6 Type in the date and the 22 digit S/N and “Debug Information”. 5.7. Start to writing. Click “write EDID” to start writing. When The green “PASS” appear, the process is finished.
  • Page 31 5.8 After writing the EDID pass, you must read the EDID to ensure the EDID data had been write into the monitor. Choose one of the port to read. 1. If it appears all “00” when read the EDID data,you need reconnect the ISP tool or install the the driver of the ISP tool again.
  • Page 32: Fru (Field Replaceable Unit) List

    5. FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of ACER VG271U P Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU P ARTS, you should c heck the most up-to-date information available on your regional web or channel.
  • Page 33 SPEAKER 4OHM 2.5W 63x22MM-50MM 378G0025689CRA 23.TCCM2.002 (RIGHT) HDMI CABLE 389G0184GAA502 50.LZ2M2.005 1500MM DP CABLE 1500MM 389G1875AAA501 50.LXPM2.008 POWER CORD 389G404A18NYHG 27.T1BM2.001 1800MM (EUROPE) V-by-One FFC CABLE 51P-51P 450MM(MB 395G279M51N5700000 TO PANEL) CABLE 6P-6P 550MM(MB TO KEY 395GH20006WM325000 BOARD) CABLE 4P-2P+2P 850/100MM(MB TO 395GH20004WM182000 SPEAKER)
  • Page 34 CABLE 200MM (PB 395G801406DJ61 50.T1BM2.002 TO PANEL) BEZEL ASSY W 705GQICS034613 LOGO MIDDLE FRAME Q34G8801AEM01S0100 REAR COVER A34G4569AEM0GS0130 STAND HINGE ASSY 705GQHCS034504 BASE ASSY Q37G085801100001ZA 60.TE9M2.004 FUNCTION KEY A33G2236AEM01L0100 60.TBLM2.003 BUTTON FUNCTION KEY A33G2238AEM01L0100 60.TCCM2.007 BUTTON(JOYSTICK)
  • Page 35 MAINFRAME Q15G331610170100GH...
  • Page 36: Trouble Shooting Instructions

    6. Trouble shooting instructions...