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en Troubleshooting
After cleaning and drying the steel grids, ensure that
they are positioned correctly on the hotplate.
10.2 Care
In order to retain the functionality of your device, ob-
serve the following instructions for care.
¡ Always clean off any liquid that boils over immedi-
ately. This prevents food remains from sticking and
prevents the need for unnecessary force.
¡ After each use, clean the surfaces of the burner
once it has cooled down. Residues on the surface,
such as boiled-over food or splashes of fat, form a
coating and make subsequent cleaning difficult. To
ensure that the flame can burn correctly, the open-
ings and channels must be clean.
¡ When moved, some cookware may leave metal
marks on the steel grid.
¡ Clean the burners and steel grids with hot, soapy
water and brush with a non-metallic brush.
¡ Do not clean parts of the appliance in the dish-
washer.
11 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
If the appliance is defective, call Customer Service.
▶
→ "Customer Service", Page 13
11.1 Malfunctions
Fault
The general electrical
operation is impaired.
The burner flame is
not uniform.
12
Cause and troubleshooting
The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
The circuit breaker or one of the residual-current circuit breakers has been triggered.
▶
In the fuse box, check whether the circuit breaker or one of the residual-current circuit
breakers has been triggered.
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
There has been a power cut.
▶
Check whether the lighting in your room or other appliances are working.
The burner parts are positioned incorrectly.
▶
Correctly position the burner parts.
Openings on the burner are soiled.
¡ Keep the burners and steel grids clean. Water
droplets or damp patches at the start of cooking
may damage the enamel.
¡ Do not use stainless-steel cleaning agents close to
the selector. The screen-printed symbols may be
smudged.
¡ Carefully clean acidic agents, such as spilled oil or
lemon juice.
¡ Do not use abrasive cleaning agents to clean the
control panel. Otherwise, the label may be des-
troyed.
¡ The burner cap is coated in black enamel. The high
temperatures may cause discolouration. The hot-
plate function is not affected by this.
¡ Due to the risk of scratches, do not move pans on
the surface. Do not let heavy or hard objects fall
onto the glass. Do not bump into it with any part of
the pots.
¡ Grains of sand from washed fruit or vegetables may
scratch the glass surface.
¡ Use a glass scraper to remove melted sugar or
food with a high sugar content on the hotplate.
¡ Remove salt from the electric hotplate.
WARNING ‒ Risk of electric shock!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
Only use genuine spare parts when repairing the
▶
appliance.
If the power cord of this appliance is damaged, it
▶
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.
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