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LCD Monitor
User Manual
E2420HDP
Welcome

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Table of Contents
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Summary of Contents for BenQ E2420HDP

  • Page 1 LCD Monitor User Manual E2420HDP Welcome...
  • Page 2: Copyright

    Copyright Copyright © 2010 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
  • Page 3: Table Of Contents

    How to assemble your monitor hardware ..............7 How to detach the stand base .......................12 Getting the most from your BenQ monitor ..............13 How to install the monitor on a new computer ................14 How to upgrade the monitor on an existing computer ..............15 How to install on Windows 7 system ...................16...
  • Page 4: Getting Started

    1. Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor E2420HD Monitor Base Quick Start Guide CD-ROM Power Cord (Picture may differ from product supplied for your region.)
  • Page 5 Video Cable: DVI-D (Optional accessory for models with DVI inputs, sold separately) Audio Cable USB Cable Headphone hook Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor. The fitted foam packing is ideal for protecting the monitor during transport. Getting started...
  • Page 6: Getting To Know Your Monitor

    2. Getting to know your monitor Front view E2420HD Back view 1. Speakers 2. AC Power Input jack 3. Line In and Line Out 4. Cable clip 5. DVI-D socket 6. D-Sub socket 7. USB port x 1 (upstream; connecting to the 8.
  • Page 7: How To Assemble Your Monitor Hardware

    3. How to assemble your monitor hardware If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. 1. Attach the monitor base. Please be careful to prevent damage to the monitor.
  • Page 8 2. Connect the PC video cable To Connect the D-Sub Cable Connect the plug of the D-Sub cable (at the end without the ferrite filter) to the monitor video socket. Connect the other end of the cable (at the end with the ferrite filter) to the computer video socket.
  • Page 9 4. Connect USB Devices. I. Connect the USB cable between the PC and the monitor (via the upstream USB port at the back). This upstream USB port transmits data between the PC and the USB devices connected to the monitor. II.
  • Page 10 6. Route the cables via the cable clip. Release the cable retaining clip by squeezing the clip inwards as illustrated. Position the cables together and re-insert the clip over them to retain the cables neatly in place behind the monitor stand. 7.
  • Page 11 Turn on the monitor by pressing the power button on the right of the monitor. Turn on the computer too, and follow the instructions in Getting the most from your BenQ monitor Section 4: on page 13 to install the monitor software.
  • Page 12: How To Detach The Stand Base

    How to detach the stand base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.
  • Page 13: Getting The Most From Your Benq Monitor

    4. Getting the most from your BenQ monitor To gain the most benefit from your new BenQ color LCD flat screen monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM.
  • Page 14: How To Install The Monitor On A New Computer

    BenQ LCD Monitor is the first ever monitor to be connected to it. If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it (and has monitor driver software installed), you should not be following these instructions.
  • Page 15: How To Upgrade The Monitor On An Existing Computer

    The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.
  • Page 16: How To Install On Windows 7 System

    4. Click the tab and the button. Driver Update Driver 5. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 6. In the window, select the option Update Driver Software Browse my computer for driver software 7.
  • Page 17: How To Install On Windows Vista Systems

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.
  • Page 18: How To Install On Windows Xp System

    The Monitor Properties window will display. If the driver provider is listed as BenQ, and the model matches that of your new monitor, the proper drivers are already installed, and you need do nothing further. Cancel out of these property windows.
  • Page 19: Picture Optimization

    If you wish, you can always adjust the screen geometric settings manually using geometry menu items. To assist you in this endeavour, BenQ has provided a screen test image utility which you can use to check for screen color, grayscale and line gradient display.
  • Page 20: How To Adjust Your Monitor

    6. How to adjust your monitor The control panel : Adjusts vertical position, phase, horizontal position and pixel clock automatically. AUTO key: Activates OSD main menu and return to the previous menu or exit OSD. MENU key: For Up/Increase adjustment. The key is the hot key for Volume. Volume key: For Down/Decrease adjustment.
  • Page 21: Hot Key Mode

    Hot key mode The monitor keys perform as hot keys to provide direct access to particular functions whenever the menu isn't currently displaying on-screen. Volume hot keys Press the key to display the Volume indicators. Further press the key will increase the volume, while the key will decrease the volume.
  • Page 22: Main Menu Mode

    Main menu mode You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press the key to display the following main OSD menu. MENU There are five main OSD menus: 1. Display 2. Picture DISPLAY MODE: Standard 3.
  • Page 23 Display menu 1. Press the key to display the main MENU menu. 2. Press the keys to select DISPLAY MODE: Standard and then press the DISPLAY ENTER Auto Adjustment to enter the menu. H. Position V. Position 3. Press the keys to move the Pixel Clock highlight to a menu item and then press...
  • Page 24 H. Position Adjusts the horizontal 0 to 100 Press the keys to position of the screen adjust the value. image. V. Position Adjusts the vertical 0 to 100 position of the screen image. Pixel Clock Adjusts the pixel clock 0 to 100 frequency timing to synchronize with the analog input video signal.
  • Page 25 Picture menu 1. Press the key to display the main MENU menu. 2. Press the keys to select PICTURE MODE: Standard and then press the PICTURE ENTER Brightness to enter the menu. Contrast Sharpness 3. Press the keys to move the Gamma highlight to a menu item and then press Color...
  • Page 26 - Press to enter the Color menu Color ENTER This Color menu is available only in the Standard mode. Normal Allows video and still Press the keys photographs to be viewed to select this option. with natural coloring. This is the factory default color.
  • Page 27 Picture Advanced menu 1. Press the key to display the main MENU menu. 2. Press the keys to select PICTURE ADVANCED MODE: Standard and then press the PICTURE ADVANCED Picture Mode Standard key to enter the menu. ENTER Senseye Demo Dynamic Contrast 3.
  • Page 28 Senseye Demo Displays the preview of • ON Press the keys screen images under the • OFF to change the settings. selected mode from Picture Mode. The screen will be divided into two windows; the left window demonstrates images of Standard mode, while the right window presents the images under the specified...
  • Page 29 Color Format Determines the color space Press the key to • RGB ENTER (RGB or YUV) based on select this option. Press • YUV the following detected keys to video signal: change the settings. • D-Sub (VGA) from PC: The default Color Format is RGB.
  • Page 30 Audio menu 1. Press the key to display the main MENU menu. 2. Press the keys to select AUDIO AUDIO MODE: Standard and then press the key to enter the ENTER Volume menu. Mute 3. Press the keys to move the highlight to a menu item and then press key to select that item.
  • Page 31 System menu 1. Press the key to display the main MENU menu. 2. Press the keys to select SYSTEM SYSTEM MODE: Standard and then press the key to enter the ENTER Input menu. OSD Settings DDC/CI 3. Press the keys to move the Information highlight to a menu item and then press Reset All...
  • Page 32 H. Position Adjusts the horizontal 0 to 100 Press the keys to position of the OSD menu. change the settings. V. Position Adjusts the vertical 0 to 100 position of the OSD menu. Display Time Adjusts the display time of •...
  • Page 33: Troubleshooting

    7. Troubleshooting Frequently asked questions (FAQ) The image is blurred: Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. How do you use a VGA extension cable? Remove the extension cable for the test.
  • Page 34 Is the prompt on the display illuminated in orange? If the LED is illuminated in orange, the power management mode is active. Press any button on the computer keyboard or move the mouse. If that does not help, check the signal cable connectors.
  • Page 35: Need More Help

    • Check whether upstream and downstream USB are properly connected. • Install a corresponding USB device driver if available. Need more help? If your problems remain after checking this manual, please contact your place of purchase or e-mail us at: Support@BenQ.com. Troubleshooting...

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