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Washer dryer
XQG100-
WNC854A50W
[en]
User manual and installation
instructions

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Summary of Contents for Bosch XQG100-WNC854A50W

  • Page 1 Washer dryer XQG100- WNC854A50W [en] User manual and installation instructions...
  • Page 2: Table Of Contents

    Table of contents 1 Safety ...........  4 8 Buttons ........  25 1.1 General information.... 4 9 Programmes ......  29 1.2 Intended use...... 4 1.3 Restriction on user group.. 4 10 Accessories......  35 1.4 Safe installation ...... 5 11 Laundry........  35 1.5 Safe use ........ 6 11.1 Preparing the laundry ....
  • Page 3 16 Home Connect ......  41 23 Technical data ......  62 16.1 Setting up the Home Con- 23.1 Information regarding Free nect app ........  42 and Open Source Software...  62 16.2 Setting up Home Connect.. 42 24 Applicable standard....  63 16.3 Activating Wi-Fi on the ap- pliance ........ 42 16.4 Deactivating Wi-Fi on the appliance .......
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
  • Page 5: Safe Installation

    Safety en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing. ▶...
  • Page 6: Safe Use

    en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. WARNING ‒ Risk of suffocation! Children may put packaging material over their heads or wrap themselves up in it and suffocate. ▶...
  • Page 7 Safety en ▶ Call customer services. → Page 61 An ingress of moisture can cause an electric shock. ▶ Only use the appliance in enclosed spaces. ▶ Never expose the appliance to intense heat or humidity. ▶ Do not use steam- or high-pressure cleaners, hoses or sprays to clean the appliance.
  • Page 8 en Safety Unwashed laundry that has come into contact with solvents, oil, wax, wax remover, paint, grease or stain remover may ignite when drying is in progress. ▶ Do not place laundry in this appliance to be dried if the laundry has not been washed first.
  • Page 9: Safe Cleaning And Maintenance

    Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
  • Page 10: Preventing Material Damage

    en Preventing material damage Make sure that the length of the ▶ 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be ATTENTION! able to operate properly.
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Remove all detergent residue, Set the maximum spin speed if you ▶ spray residue or other residues im- want to dry the laundry in the appli- mediately if they come into contact ance afterwards. with the appliance. a The drier the laundry, the shorter the programme duration when dry- ing which, in turn, reduces energy...
  • Page 12: Installation And Connection

    en Installation and connection Replace the accessories in ques- ▶ 4 Installation and con- tion before operating the appli- ance. nection → "Accessories", Page 35 Note: The appliance has been tested 4.1 Unpacking the appliance at the factory to check it is in working order. As a result, water stains may ATTENTION! remain in the appliance.
  • Page 13: Removing Foam Parts

    Installation and connection en ATTENTION! Installation loca- Requirements If residual water in the appliance tion freezes, this may cause damage to Against a wall Do not trap the the appliance. power cord or Do not install or operate this appli- ▶ the hoses ance anywhere that is liable to ex- between the wall...
  • Page 14: Removing The Transit Bolts

    en Installation and connection Remove the foam parts on the un- 4.5 Removing the transit derside. bolts The appliance is secured for trans- portation using transit bolts on the rear of the appliance. Note: Keep the transit bolt screws and the sleeves in a safe place for fu- ture transport.
  • Page 15: Connecting The Appliance

    Installation and connection en Remove the power cable from the Push the 4 cover caps downwards. holder. Note: To install the transport locks to Remove the 4 sleeves. transport the appliance, perform these steps again in the reverse or- der. 4.6 Connecting the appliance Connecting the water inlet hose Connect the water inlet hose.
  • Page 16: Aligning The Appliance

    en Installation and connection Open the water tap carefully and 4.7 Aligning the appliance check that the connection points In order to reduce noise and vibra- are tight. tion and to prevent the appliance Water outlet connection types from moving, align the appliance cor- rectly.
  • Page 17: Connecting The Appliance To The Electricity Supply

    Installation and connection en Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height. 4.8 Connecting the appliance to the electricity supply Note: Your electrical domestic install- ation for this appliance must comply with the local legal provisions and safety regulations, and should in-...
  • Page 18: Detergent Drawer

    en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. 5.2 Detergent drawer Maintenance flap for the drain pump → Page 46 Note: Observe the manufacturer's in-...
  • Page 19: Control Panel

    Familiarising yourself with your appliance en Manual dosing compartment / : Dispenser for fabric softener or liquid detergent : Dispenser for liquid deter- gent 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. ate the appliance by lightly pressing Buttons and display on the display with your finger or...
  • Page 20 en Familiarising yourself with your appliance Navigating in the menu Confirming or cancelling in the message If a menu shows certain symbols, you can navigate in the menu. If the display shows a message, you Press the symbol. can confirm or cancel an action. ▶...
  • Page 21: Before Using For The First Time

    first time en Add washing powder to the Changing a setting value manual dosing compartment. If a menu shows a scale for a setting, you can change the setting value. Requirement: The setting is activ- ated. → "Activating or deactivating the set- ting", Page 20 Press on the scale or wipe over ▶...
  • Page 22: Display

    en Display 7 Display The display shows the current settings, options or relevant information. 7.1 Programme menu The programme menu is the main menu of the display. In this menu, you can adjust important settings for the operation of the appliance or navigate to other menus.
  • Page 23 Display en Display Designation Description off - 1400 Spin speed Set spin speed in rpm. → "Buttons", Page 25 off : No spin cycle, draining only ⁠ – 90 Temperature Set temperature in °C. → "Buttons", Page 25 ⁠ (cold) ⁠ Childproof lock The childproof lock is now active. → "Deactivating the childproof lock", Page 39 Drum cleaning...
  • Page 24 en Display Display Designation Description Excessive Foam detection The appliance has detected too much foam will ex- system foam. tend washing time. Unable to con- ¡ No water pressure. tinue pro- ¡ The water pressure is too low. gramme: No water supply. Please turn on the tap.
  • Page 25 Buttons en 8 Buttons With the More programs button, you can open the sub-menu for additional programme settings. The additional programme settings are listed in the over- view for the buttons. The selection of programme settings depends on the programme that is set. Button Selection Description...
  • Page 26 en Buttons Button Selection Description ⁠   Prewash ¡ Activate Activate or deactivate prewash, e.g. for washing heavily soiled laundry. ¡ Deactivate Note: If the intelligent dosing system is activated, the detergent will be dis- pensed automatically for the prewash and the main wash. If the intelligent dosing system is de- activated, place the detergent for the prewash directly in the drum.
  • Page 27 Buttons en Button Selection Description ⁠   Mute ¡ Activate Activate or deactivate operating sig- nals and information signals. ¡ Deactivate ⁠   Silent ¡ Activate Activate or deactivate quiet operation, e.g. for operation at night. ¡ Deactivate The operating signals and the informa- tion signals are deactivated and the appliance is adjusted for quiet opera- tion, e.g.
  • Page 28 en Buttons Button Selection Description ⁠   Drying ¡ Activate Activate or deactivate washing with subsequent drying, or change the dry- ¡ Deactivate ness level. ¡ Changing the dry- ness level ⁠   Remote ¡ Activate → "Remote start", Page 43 Connect ¡ Deactivate...
  • Page 29 Programmes en 9 Programmes Note: The laundry's care labels provide you with additional information on pro- gramme selection. Programme Description Max. Max. load load (kg) (kg) Wash Dry- Silk Wash delicate, washable items made from – silk, viscose and synthetic fabrics. Use a detergent that is suitable for delicates or silk.
  • Page 30 en Programmes Programme Description Max. Max. load load (kg) (kg) Wash Dry- ¡ Max. 1400 rpm Outdoor Wash all-weather and outdoor clothing with membrane technology and water-resistant equipment. Suitable for washing and then waterproofing. Use a detergent for outdoor fabrics. Use a waterproofing agent that is suitable for machine-washing.
  • Page 31 Programmes en Programme Description Max. Max. load load (kg) (kg) Wash Dry- Note: To prevent excessive foaming, remove air from laundry items by rolling them up be- fore you wash them. Programme setting: ¡ Max. 60 °C ¡ Max. 1200 rpm Drum Care Clean and care for the drum.
  • Page 32 en Programmes Programme Description Max. Max. load load (kg) (kg) Wash Dry- Super 15' Wash items made from cotton, or synthetic or blended fabrics. Short programme for small items of lightly soiled laundry. Programme setting: ¡ Max. 40 °C ¡ Max. 1200 rpm Power Wash Wash items made from cotton, or synthetic or blended fabrics.
  • Page 33: Laundry

    Programmes en Programme Description Max. Max. load load (kg) (kg) Wash Dry- My Time Dry Dry items made from synthetic or blended fab- – rics. Programme with adjustable programme dura- tion. Wash & Dry Wash and dry items made from cotton, linen, or synthetic or blended fabrics.
  • Page 34 en Programmes Programme Description Max. Max. load load (kg) (kg) Wash Dry- Wash items made from cotton, linen, or syn- thetic or blended fabrics. Suitable for lightly soiled laundry. Tip: Energy- and time-optimised programme using hybrid technology. Programme setting: ¡ Max. 60 °C ¡...
  • Page 35: Preparing The Laundry

    Accessories en 10 Accessories Use original accessories. These have been made especially for your appli- ance. Note: Some accessories are avail- able in other colours. Contact → "Customer Service", Page 61. Order number Water inlet hose exten- Extend the water inlet WMZ2381 sion hose for cold water or AquaStop (approx.
  • Page 36: Detergents And Care

    en Detergents and care products The switch-on process takes a few 12 Detergents and care seconds. a After a few seconds, the appliance products displays the start animation and the programme overview. The manufacturer's instructions for use and dosage can be found on the a An audible function test is carried packaging.
  • Page 37: Adjusting The Programme Settings

    operation en If required, adjust the programme 13.5 Opening the door settings. Press on the edge of the door. → "Adjusting the programme set- tings", Page 37 13.3 Adjusting the pro- gramme settings Requirement: A programme is set. → "Setting a programme", Page 36 Adjust the programme settings. ▶...
  • Page 38: Adding Detergent And Care Product

    en operation During the drying cycle, the appli- 13.7 Adding detergent and ance checks whether it is possible care product to add laundry. For programmes in which intelligent Note: If you want to add laundry, dosing is not possible or desirable, follow the instructions on the dis- you can add detergent manually.
  • Page 39: Unloading The Laundry

    Childproof lock en a The childproof lock also remains 13.12 Unloading the laundry activated when the appliance is in Open the door. standby mode and in the event of → "Opening the door", Page 37 a power cut. Remove the laundry from the 14.2 Deactivating the child- drum.
  • Page 40: Filling The Dispensers

    en Intelligent dosing system partment for manual dosing. If required, adjust the programme → "Adding detergent and care settings. product", Page 38 → "Adjusting the programme set- If you want to dose manually for a set tings", Page 37 programme, observe the following Start the programme. information: → "Starting the programme", ¡...
  • Page 41: Dispenser Contents

    Home Connect en Pour liquid detergent ⁠ and fabric 15.4 Basic dosage softener ⁠ into the relevant dis- The basic dosage depends on the pensers. manufacturer's instructions for the de- → "Detergent drawer", Page 18 tergent, the water hardness and the degree of soiling of the laundry. Always set a basic dosage that cor- responds to the dosage for a stand- ard load of approximately 10 items of...
  • Page 42: Setting Up Home Connect

    en Home Connect ¡ Operating the appliance on the ap- 16.3 Activating Wi-Fi on the pliance itself always takes priority. appliance During this time it is not possible to operate the appliance using the Note: When Wi-Fi is activated, the en- Home Connect app. ergy consumption increases in com- parison to the values specified in the 16.1 Setting up the consumption value table.
  • Page 43: Remote Start

    Basic settings en appliance will transmit the following 16.6 Remote start types of data to the Home Connect Enable the appliance for remote start server (initial registration): via the Home Connect app. ¡ Unique appliance identification (consisting of appliance codes as Note well as the MAC address of the Remote start is deactivated for safety Wi-Fi communication module in- reasons in the following...
  • Page 44: Changing The Basic Set

    en Cleaning and servicing 17.2 Changing the basic set- Basic setting Description tings Display Bright- Set the display ness brightness. Press ⁠ to open the menu. Left dispenser Specify the dis- Press ⁠   Appliance setting to set penser content. the basic settings. Set the basic → "Searching through the menu", dosage.
  • Page 45: Cleaning The Detergent Drawer

    Cleaning and servicing en Remove the pump unit. 18.2 Cleaning the detergent drawer If you want to replace the liquid de- tergent or fabric softener in the dis- penser with another product or if the detergent drawer is dirty, clean the detergent dispenser. ATTENTION! The pump unit contains electrical components.
  • Page 46: Cleaning The Drain Pump

    en Cleaning and servicing Clean the pump unit with a damp cloth. Clean the housing of the detergent drawer in the appliance. Clean the detergent drawer and the cover with a soft, damp cloth or hand shower. Push in the detergent drawer. 18.3 Cleaning the drain pump Dry the detergent drawer, cover Clean the drain pump regularly, at...
  • Page 47 Cleaning and servicing en Open and remove the service flap. CAUTION - Risk of scalding! When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
  • Page 48 en Cleaning and servicing Insert the pump cap. Cleaning the drain pump Requirement: The drain pump is empty. → Page 46 Since water may remain in the drain pump, unscrew the pump cap carefully. Screw the pump cap as far as it will go. Clean the interior, the thread on the pump cap and the pump hous- ing.
  • Page 49: Cleaning The Intake Opening In The Rubber Gasket

    Cleaning and servicing en Remove any blockages from the 18.4 Cleaning the intake intake opening. opening in the rubber gasket Regularly check the intake opening in the rubber gasket for any block- ages and clean the intake opening. Open the appliance door. Note: Do not use any sharp or poin- ted objects.
  • Page 50: Troubleshooting

    en Troubleshooting 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 51 Troubleshooting en Fault Cause and troubleshooting The drying time is too Run the Drum Care programme without any laun- ▶ long. dry or detergent. Creasing. The load is too large. The laundry lies in the drum for too long after drying. Remove the laundry from the drum as soon as the drying programme has finished.
  • Page 52 en Troubleshooting Fault Cause and troubleshooting The door cannot Power failure. be opened. Open the door using the emergency release. ▶ → "Emergency release", Page 60 The water is not drain- Drain pipe or water outlet hose is blocked. ing. Clean the drain pipe and the water outlet hose. ▶...
  • Page 53 Troubleshooting en Fault Cause and troubleshooting Water is not flowing Ensure that the water inlet hose is not kinked or ▶ in. Detergent is not jammed. being dispensed. The spin cycle runs The unbalanced load detection system eliminates an several times. imbalance by repeatedly redistributing the laundry.
  • Page 54 en Troubleshooting Fault Cause and troubleshooting High spin speed not A low spin speed is selected. reached. The next time you run a wash cycle, set a higher ▶ spin speed. ⁠   Easy Iron is activated. Select the programmes that are suitable for the ▶...
  • Page 55 Troubleshooting en Fault Cause and troubleshooting Insufficient cleaning. Detergent or care products have congealed in dis- pensers of the intelligent dosing system. Check whether the detergent used is suitable. → "Detergents and care products", Page 36 Drain the dispenser. → "Cleaning the detergent drawer", Page 45 Clean the dispenser.
  • Page 56 en Troubleshooting Fault Cause and troubleshooting The spin result is not Note: Where possible, mix large and small items in satisfactory. The laun- the drum. Different sized items of laundry distribute dry is too wet/too themselves better during the spin cycle. damp. Start the Spin  programme.
  • Page 57 Troubleshooting en Fault Cause and troubleshooting No connection to the Ensure that the home network is available. home network. Reconnect the appliance to the home network. → "Setting up Home Connect", Page 42 Drying programme Door is not closed. does not start. Close the door. ▶...
  • Page 58 en Troubleshooting Fault Cause and troubleshooting The laundry is too Make sure that the water tap also remains open ▶ damp. during the drying phase. The ambient temperature is greater than 30 °C. Ensure that the appliance is only operated in a well ▶...
  • Page 59 Troubleshooting en Fault Cause and troubleshooting Spin noise during the Thermal spinning is active. drying phase. Rushing, hissing Water is flushed under pressure into the detergent noise. drawer. Not a fault – normal operating noise. ▶ Water inlet noise dur- Drying phase requires water. ing the drying phase.
  • Page 60: Emergency Release

    en Transportation, storage and disposal Empty the dispensers. 19.1 Emergency release Releasing the door 20.2 Inserting the transit bolts Requirement: The drain pump is empty. → Page 46 Secure the appliance before trans- ATTENTION! Escaping water may portation using transit bolts in order cause material damage. to prevent transport damage.
  • Page 61: Disposing Of Old Appliance

    Customer Service en 20.4 Disposing of old appli- 21 Customer Service ance Detailed information on the warranty Valuable raw materials can be re- period and terms of warranty in your used by recycling. country is available from our after- sales service, your retailer or on our WARNING website.
  • Page 62: Consumption Values

    en Consumption values Appliance depth 65.4 cm 22 Consumption values with door closed Appliance depth 114.2 cm Deactivate the automatic dosing (i- with door open Dos) function for the tests. Weight 84.1 kg Washing class Maximum load 10.0 kg Energy consump- 0.850 kWh/cycle tion Mains voltage 220 V, 50 Hz Minimum in- Water consump- 57.0 l/cycle...
  • Page 63 Applicable standard en cence information via your GB 17625.1 Electromagnetic Home Connect app: "Profile -> Legal compatibility – information -> Licence Information". Limits – Limits You can download the licence in- for harmonic cur- formation on the brand product web- rent emissions site.
  • Page 68 Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.

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