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Table of Contents
Troubleshooting
Related Manuals for Lenovo B470e
Summary of Contents for Lenovo B470e
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Page 1: User Guide
User Guide Lenovo B470e and B570e... - Page 2 • If your product is not working correctly, DO NOT RETURN IT TO THE STORE. • For technical assistance, contact a Lenovo (1-877-453-6686). • Additionally, you can find support information and updates on the Lenovo Web site located at http://consumersupport.lenovo.com First Edition (October 2011) ©...
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Page 3: Table Of Contents
....21 Using Lenovo OneKey Recovery in Windows 7 operating system.... - Page 4 Battery recycling information for Taiwan ..Trademarks ....User Guide...
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Page 5: Read This First
Prevent your computer from getting wet. Protect the cables from being damaged. © Copyright Lenovo 2011 When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot. The temperature they reach depends on the amount of system activity and the level of charge in the battery. -
Page 6: Important Safety Information
This information can help you safely use your notebook personal computer. Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase agreement or the Lenovo Limited Warranty. Customer safety is important. Our products are developed to be safe and effective. However, personal computers are electronic devices. -
Page 7: Safety Guidelines
Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement. -
Page 8: Power Cords And Power Adapters
Power cords and power adapters DANGER Use only the power cords and power adapters supplied by the product manufacturer. The power cords shall be safety approved. For Germany, it shall be H05VV-F, 3G, 0.75 mm better. For other countries, the suitable types shall be used accordingly. Never wrap a power cord around a power adapter or other object. -
Page 9: Plugs And Outlets
Do not connect or disconnect any external device cables other than USB cable while the computer power is on; otherwise, you might damage your computer. To avoid possible damage to attached devices, wait at least five seconds after the computer is shut down to disconnect external devices. © Copyright Lenovo 2011... -
Page 10: Rechargeable Battery Notice
In addition, many mobile products, such as notebook computers, utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. -
Page 11: Lithium Coin Cell Battery Notice
The following statement applies to users in the state of California, U.S.A. California Perchlorate Information: Products containing CR (manganese dioxide) lithium coin cell batteries may contain perchlorate. Perchlorate Material - special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate © Copyright Lenovo 2011... -
Page 12: Heat And Product Ventilation
Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook computers can generate a significant amount of heat due to their compact size. Always follow these basic precautions: •... -
Page 13: Electrical Current Safety Information
• Do not bend or flex CD/DVD discs, or force them into the computer or their packaging. • Check CD/DVD discs for cracks before each use. Do not use cracked or damaged discs. © Copyright Lenovo 2011 To disconnect: 1. Turn everything OFF. -
Page 14: Laser Compliance Statement
50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1. -
Page 15: Additional Safety Information
WARNING: Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling. © Copyright Lenovo 2011 xiii... - Page 16 User Guide...
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Page 17: Chapter 1. Getting To Know Your Computer
Integrated camera (on some models): Use the camera for video communication. Wireless module antennas (on some models): The built-in antennas ensure optimal reception of wireless radio. Computer display: The LCD display provides brilliant visual output. Speakers: The stereo speakers provide rich and powerful sound. © Copyright Lenovo 2011... -
Page 18: Left-Side View
Note: For details, refer to the instructions in Chapter 4 “Lenovo OneKey Rescue system” on page 21. Built-in microphone: The built-in microphone (with noise reduction) can be used for video conferencing, voice narration, or simple audio recordings. -
Page 19: Right-Side View
Right-side view Note: Your computer might look different from the illustration above. Headphone jack: Connects to external headphones. Attention: Listening to music at high volume over extended periods of time may damage your hearing. Microphone jack: Connects to external microphones. USB connectors: Connect to USB devices. -
Page 20: Bottom View
This topic presents the specifications for the following Lenovo products. Lenovo B470e Lenovo B570e Note: The following specifications may contain technical inaccuracies or typographical errors. Lenovo reserves the right to improve and/or change specifications at any time without notice. Specifications for Lenovo B470e Form factor •... - Page 21 • 6-row Lenovo keyboard • Integrated camera (on some models) • Lithium-ion (Li-Ion) battery pack • 65 W (222 Btu/hr) or 90 W (307 Btu/hr) maximum heat output I/O ports • 1 HDMI port • 3 Universal Serial Bus (USB) 2.0 connectors •...
- Page 22 User Guide...
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Page 23: Chapter 2. Learning The Basics
Press the power button to turn on the computer. Configuring the operating system You may need to configure the operating system when it is first used. The configuration process may include the procedures below. • Accepting the end user license agreement © Copyright Lenovo 2011... -
Page 24: Putting Your Computer Into Sleep State Or Shutting It Down
• Configuring the Internet connection • Registering the operating system • Creating a user account Putting your computer into sleep state or shutting it down When you finish working with your computer, you can put it into sleep state or shut it down. Putting your computer into sleep state If you will be away from your computer for only a short time, put the computer into sleep state. -
Page 25: Removing The Battery Pack
If you are not going to use the computer for an extended period of time, or if you need to send your computer to Lenovo for service, etc. remove the battery pack from the computer. Before removing the battery pack, make sure the computer has been shut down. -
Page 26: Using The Touchpad
Your computer has a numeric keypad and function keys incorporated in its standard keyboard. Numeric keypad For Lenovo B470e The keyboard has keys that, when enabled, work as a 10-key numeric keypad. To enable or disable the numeric keypad, press Fn+F8. -
Page 27: Function Key Combinations
For Lenovo B570e The keyboard has a separate numeric keypad. To enable or disable the numeric keypad, press the Num Lock key Note: The Num lock indicator will light on if the numeric keypad is enabled. Function key combinations Through the use of the function keys, you can change operational features instantly. To use this function, press and hold Fn ;... -
Page 28: Connecting External Devices
Key combination Fn+F9 Fn+F10 Fn+F11 Fn+F12 Fn+Insert (B570e) Fn+PgUp (B470e) Fn+PrtSc Fn+Home Fn+PgDn (B470e) Fn + up/down arrow Fn + left/right arrow Connecting external devices Your computer has a wide range of built-in features and connection capabilities. Using a flash media card (not supplied) Your computer supports the following types of flash media cards: •... -
Page 29: Connecting A Bluetooth Device (On Some Models)
Special keys and buttons OneKey Rescue system button • When the computer is powered-off, press this button to enter the OneKey Rescue system if Lenovo OneKey Rescue system has been preinstalled. • In Windows operating system, press this button to start Lenovo OneKey Recovery. -
Page 30: Securing Your Computer
• Before purchasing any security product, verify that it is compatible with this type of security keyhole. • You are responsible for evaluating, selecting, and implementing the locking devices and security features. Lenovo offers no comment judgement or warranty regarding the function, quality or performance of locking devices and security features. -
Page 31: Using Passwords
For details about how to set the password, refer to the online help information system to the right of the screen in BIOS Setup Utility. Note: To enter BIOS Setup Utility, press F2 when the Lenovo logo appears on the screen while the computer is starting up. - Page 32 User Guide...
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Page 33: Chapter 3. Connecting To The Internet
Hardware connection This topic presents the hardware connection to the Internet. Cable TV cable (not supplied) Splitter (not supplied) Cable modem (not supplied) Note: Your weird connection might be different with the above illustrations. © Copyright Lenovo 2011... -
Page 34: Software Configuration
Telephone line (not supplied) Splitter (not supplied) DSL modem (not supplied) Note: Your weird connection might slightly be different with the above illustrations. Software configuration Consult your Internet Service Provider (ISP) for details on how to configure your computer. Wireless connection Wireless connections provide mobile access to the Internet, allowing you to stay online anywhere the wireless signal covers. - Page 35 Access point (not supplied) Wi-Fi/WiMAX network Software configuration Consult your Internet Service Provider and search Windows Help and Support Center for details on how to configure your computer. Chapter 3 Connecting to the Internet...
- Page 36 User Guide...
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Page 37: Chapter 4. Lenovo Onekey Rescue System
Chapter 4. Lenovo OneKey Rescue system The Lenovo OneKey Rescue system is an easy-to-use application that can be used to back up the data on your system partition (C drive) for easy restore when required. You can run Lenovo OneKey Recovery under the Windows operating system, and the OneKey Rescue system without starting the Windows operating system. - Page 38 User Guide...
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Page 39: Chapter 5. Troubleshooting
Solution: For the warranty applicable to your computer, including the warranty period and type of warranty service, see “Lenovo limited warranty” in the Safety and Warranty Guide that comes with your computer. • Question: How can I install the device drivers? Solution: For the warranty applicable to your computer, including the warranty period and type of warranty service, see “Lenovo limited warranty”... -
Page 40: Troubleshooting
Lenovo authorized servicer or a marketing representative to have the password changed. • If you forget your hard disk drive password, a Lenovo authorized servicer cannot reset your password or recover data from the hard disk drive. You must take... -
Page 41: Sleep Or Hibernation Problems
Sleep or hibernation problems Problem The critical low-battery error message appears, and the computer immediately turns off. The computer enters sleep mode immediately after Power-on self-test (POST). Computer screen problems Problem The screen is blank. The screen is unreadable or distorted. Incorrect characters appear on the screen. -
Page 42: Battery Problems
Solution Use the OneKey Rescue system to help solve or identify your problem. For details, refer to the isntructions in Chapter 4 “Lenovo OneKey Rescue system” on page 21. Solution Make sure that: • You are not using a Windows operating system. - Page 43 Boot Priority Order list. 3. Press F12 when the Lenovo logo appears on the screen while the computer is starting up to select the device you want the computer starts from.
- Page 44 User Guide...
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Page 45: Appendix A. Cru Instructions
Replacing the battery Before you start, print these instructions. This system does not support batteries that are not genuine Lenovo-made or authorized. The system will continue to boot, but may not charge unauthorized batteries. Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and provides no warranties for failures or damage arising out of their use. -
Page 46: Replacing The Hard Disk Drive
Before you start, print these instructions. You can increase the storage capacity of your computer by replacing the hard disk drive with one of greater capacity. You can purchase a new hard disk drive from your reseller or Lenovo marketing representative. Notes: •... - Page 47 5. Remove the frame fixing screw 6. Pull up the tab in the direction as shown by the arrow 7. Pull out the hard disk drive secured in a metal frame in the direction as shown by the arrow following illustration. 8.
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Page 48: Replacing A Memory Module
12. Reinstall the compartment cover and tighten the screws. 13. Reinstall the battery pack. 14. Turn the computer over again. Connect the ac power adapter and the cables to the computer again. Replacing a memory module Before you start, print these instructions. Note: Use only the memory types supported by your computer. -
Page 49: Removing The Optical Drive (On Some Models)
7. Align the notch of the DDR3 SDRAM with the protrusion of the socket and gently insert the DDR3 SDRAM into the socket at a 30-45° angle. Then push the DDR3 SDRAM inward toward the socket until the latches on both edges of the socket are pushed into the closed position. 8. - Page 50 User Guide...
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Page 51: Appendix B. Regulatory Information
Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and © Copyright Lenovo 2011... -
Page 52: Export Classification Notice
Classification Control Number (ECCN) of 4A994.b. It can be re-exported except to any of the embargoed countries in the EAR E1 country list. Electronic emissions notices The following information refers to Lenovo B470e and B570e, machine types 3499, 5215, 20172, and 20173. User Guide... -
Page 53: Federal Communications Commission (Fcc) Statement
• Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment. - Page 54 Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
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Page 55: Appendix C. Weee And Recycling Statements
If you want to replace it with a new one, contact your place of purchase or ask for a repair service provided by Lenovo. If you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape, contact your place of purchase, and follow their instructions. -
Page 56: Recycling Information For Brazil
If you use a Lenovo notebook computer at home and need to dispose of a battery pack, you must comply with local ordinances and regulations. You also can refer to the instructions at: http://www.lenovo.com/jp/ja/enviroment/recycle/battery/. Recycling information for Brazil Declarações de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso Equipamentos elétricos e eletrônicos não devem ser descartados em lixo comum, mas enviados à... -
Page 57: Battery Recycling Information For The United States And Canada
Battery recycling information for the United States and Canada Battery recycling information for Taiwan Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo OneKey Intel is a trademark or registered trademark of Intel Corporation or its subsidiaries in the United States and other countries. - Page 58 User Guide...