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Solutions To Common Problems
Automatic Ice Maker
Problem
Cause
Ice maker is not
• Ice maker power switch is Off.
making any ice.
• Water supply is not connected
to refrigerator.
• Household water line valve is
not open.
• Freezer is not cold enough.
• Valve on cold water pipe
is clogged or restricted by
foreign material. If valve is of
the self-piercing type, it may
not have created a sufficiently
sized hole in tube for water to
pass through.
• Check to see if the water
dispenser is dispensing water.
• Water filter is not completely
seated.
• Ice maker is producing less
Ice maker is not
making enough ice.
ice than you expect.
• Freezer is not cold enough.
• Household water line valve is
not completely open.
• Check to see if water
dispenser is dispensing
slower than normal.
• Ice maker wire signal arm
Ice maker will not stop
making ice.
is being held down by some
item in the freezer.
Ice maker is not
• Ice cubes are not being used
separating the ice
frequently enough.
• Ice cubes are hollow or
cubes.
smaller than normal.
Ice has bad odor and
• Ice has picked up odor or
taste.
flavor from strong food stored
in refrigerator or freezer.
• Ice not used frequently enough.
Correction
• Turn on power switch.
• Connect water supply (see Installation
Instructions).
• Turn on household water line valve.
• See Problem section, Temperatures Are
Too Warm.
• Turn off household water line valve.
Remove valve. Ensure that valve is not a
self-piercing valve. Clean valve. Replace
valve if necessary.
• If not, the ice & water filter cartridge
is clogged or restricted, and must be
replaced.
• Push firmly until the water filter snaps into
place (you should hear two clicks).
• Ice maker should produce approximately
4-5 pounds of ice every 24 hours. Fast
Ice should produce up to 6 pounds of ice
every 24 hours.
• See Problem section, Temperatures Are
Too Warm.
• Turn on household water line valve.
• If it is, replace the ice & water filter
cartridge.
• Move item and release wire signal arm.
Remove any ice cubes frozen together over
wire signal arm.
• Remove and shake ice bin to separate
cubes.
• The ice & water filter cartridge may be
clogged. Replace filter cartridge.
• Cover foods tightly. Discard stale ice. Ice
maker will produce fresh supply.
• Discard stale ice.
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