LG WD-12311RD Service Manual

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WASHING MACHINE
SERVICE MANUAL
CAUTION
READ THIS MANUAL CAREFULLY TO DIAGNOSE TROUBLES
CORRECTLY BEFORE OFFERING SERVICE.
MODEL : WD-1232(0,5)RD
WD-12311RD

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Summary of Contents for LG WD-12311RD

  • Page 1 WASHING MACHINE SERVICE MANUAL CAUTION READ THIS MANUAL CAREFULLY TO DIAGNOSE TROUBLES CORRECTLY BEFORE OFFERING SERVICE. MODEL : WD-1232(0,5)RD WD-12311RD...
  • Page 2 NOV. 2006 PRINTED IN KOREA P/No.: MFL30138909...
  • Page 3: Table Of Contents

    CONTENTS 1. SPECIFICATION..........................3 2. FEATURES & TECHNICAL EXPLANATION ................4 3. PARTS IDENTIFICATION ......................6 4. INSTALLATION ..........................7 5. OPERATION ..........................10 6. WIRING DIAGRAM / PROGRAM CHART ...................12 7. TROUBLE SHOOTING........................13 7-1.BEFORE SVC CHECKING ....................13 7-2.QC TEST MODE........................13 7-3.HOW TO KNOW THE WATER LEVEL FREQUENCY............13 7-4.ERROR DISPLAY ........................14 8.
  • Page 4: Specification

    1. SPECIFICATION ITEM WD-12320RD/WD-12325RD WD-12311RD POWER SUPPLY 120V-127V~, 60HZ PRODUCT WEIGHT 80kg WASHING 140W ELECTRICITY SPIN 300W CONSUMPTION FAN MOTOR DRAIN MOTOR WASH HEATER 1000W DRY HEATER 1200W WASH 45rpm REVOLUTION SPEED SPIN 400/800/1000/1200 rpm OPERATION WATER PRESSURE 0.3-10kgf/cm (30-1000kPa)
  • Page 5: Features & Technical Explanation

    2. FEATURES & TECHNICAL EXPLANATION 2-1.FEATURES ■ Automatic process from washing to drying. Automatic process from washing to drying can be selected easily. ■ More economical by Intelligent Wash System Intelligent Wash System detects the amount of load and water temperature, and then determines the optimum water level and washing time to minimize energy and water consumption.
  • Page 6 2-2.DETERMINE WASHING TIME BY FUZZY LOGIC To get the best washing performance optimal time is determined by sensing of water temperature, selected washing temperature and laundry amount. water temperature washing time the best selected FUZZY washing washing rinsing time temperature LOGIC performance spin rhythm, time...
  • Page 7: Parts Identification

    3. PARTS IDENTIFICATION ■ACCESSORIES Spanner...
  • Page 8: Installation

    4. INSTALLATION 1⃞ Before servicing ask troubles of customers 2⃞ Check the adjustment(power supply is 120-127V~, remove the transit bolts..) 3⃞ Check the troubles referring to the trouble shooting. 4⃞ Decide service steps referring to disassembly instructions. 5⃞ And then, service and repair. 6⃞...
  • Page 9 ■ HOW TO CONNECT INLET HOSE Check that the rubber packing is inside of the valve connector. Connect the inlet hose firmly to prevent leak. ■ CONNECT DRAIN HOSE · Make sure that the hose is not twisted. · Avoid submerging the end of the hose. ※...
  • Page 10 TEST OPERATION Preparation for Press the POWER button. Press the Start/Pause washing. button. Connect the power plug to the outlet. In case of Coloreds program. Connect the inlet hose. Check the water heating. Check automatic reverse Check the water supply. turn.
  • Page 11: Operation

    5. OPERATION • Use this option to prev • Use this button to turn the power • This display shows: Press and hold OPTIO On/Off. a) the estimated time remaining in the seconds to lock/unlock cycle when operating. • When Child lock is set b) an error code when an error has been buttons are disabled ex detected.
  • Page 12 • DELAY WASH revent unwanted use of the washer. • Allows the start of any cycle TION and WASH/RINSE button for 3 to be delayed for 3~19 • These lights show which portion ock control. hours. of the cycle the washer is set, CHILD LOCK lights and all operating.
  • Page 13: Wiring Diagram / Program Chart

    6. WIRING DIAGRAM PROGRAM CHART (Min.) (Min.) (Min.) Normal...
  • Page 14: Trouble Shooting

    7. TROUBLE SHOOTING 7-1.BEFORE SVC CHECKING ■ Be careful of electric shock or disconnecting the parts while trouble shooting. ■ Voltage of each terminal in 120-127V~ and DC while applying an electric current. 7-2.QC TEST MODE. ① ① Pressing Option, and Spin button simultaneously. ②...
  • Page 15: 7-4.Error Display

    7-5.ERROR DISPLAY. If you press the Start/Pause button in error condition, any error except ‘ ’ will disappear and the machine will change into pause status. In case of d e , d e , d e , if the error is not resolved within 20 sec., and in case of other errors, if the error is not resolved within 4 min., power will be turned off automatically and the error only will be blinked.
  • Page 16 ERROR SYMPTOM CAUSE • MAIN PWB ASSEMBLY is out of order Replace the MAIN PWB ASSEMBLY CURRENT • Winding in the STATOR ASSEMBLY is short-circuited. ERROR Replace the STATOR ASSEMBLY • “ ” is dispplayed during a high spin Replace the LEAD WIRE ASSEMBLY (MOTOR) •...
  • Page 17: Error Diagnosis And Check List

    8. ERROR DIAGNOSIS AND CHECK LIST 8-1.DIAGNOSIS AND ANSWER FOR ABNORMAL OPERATION SYMPTOM GUIDE FOR SERVICE CALL NO POWER Is the power plug connected firmly to 120-127V~ outlet? Power failure? or Breaker opened? Visit to check Water inlet trouble Is " "...
  • Page 18 SYMPTOM GUIDE FOR SERVICE CALL • Door does not open Started with door opened? • Error displayed on the program Close the door Visit to check Check if the door switch is O K. • DRAIN TROUBLE Is " " displayed? Is the debris filter clogged with foreign Clean up material such as pin, coin and etc.?
  • Page 19 SYMPTOM GUIDE FOR SERVICE CALL ° Suds overflow from the Is low-sudsing detergent for the drum appliance. washing machine used? (In this condition, wash and spin do not operate LOW-SUDSING normally) Is the proper amount of detergent used as recommended? Recommend to reduce the using amount of detergent.
  • Page 20: Fault Diagnosis And Trouble Shooting

    8-2.FAULT DIAGNOSIS AND TROUBLE SHOOTING CAUTION 1. Be careful of electric shock or disconnecting the parts while trouble shooting. 2. First of all, check the connection of each part terminal with wiring diagram. 3. If you replace the MAIN PWB ASSEMBLY, Put in the connectors correctly. NO POWER When measuring the voltage of the outlet, Check the fuse?
  • Page 21 NO WATER SUPPLY Is water supply shut-off? Is the tap opened? Open the tap. Check the AIR CHAMBER When you press both WASH/RINSE button and and the tube clogged Spin button simultaneously, is the water level frequency below 240? with impurity. Is the inlet valve filter clogged with impurity? Clean the filter.
  • Page 22 S O F T E N E R D O E S N O T F L O W I N Refer to Is water supplied? ^NO WATER SUPPLY_ Check the wiring on the Are receptacles correctly connected to the terminals Wiring diagram dispenser.
  • Page 23 HEATING WITHOUT WATER When pressing WASH/RINSE and Spin at the same time after draining, is the water level frequency 248 ~ Replace the 262 or more? S.PRESSURE SWITCH When pressing WASH/RINSE, Spin buttons at the ASSEMBLY same time while wash, is the water level frequency between 230 - 243? Checking voltage between two pins as press the Replace the MAIN PWB...
  • Page 24 AC 120-127V HEATING CONTINUOUSLY ABOVE THE SETTING WATER TEMPERATURE When checking THERMISTOR on the tub is the Push the THERMISTOR THERMISTOR loosened above 2mm from tightly to the rubber. the rubber?
  • Page 25 S P I N T R O U B L E Check the S.PRESSURE SWITCH Check on the spinning, is the frequency of the ASSEMBLY or HOSE (Pressure). water level 248 or more. The frequency can be If the problem is on the checked by pressing the Wash/Rinse and Spin S.PRESSURE SWITCH buttons at the same time on the program.
  • Page 26 [dHE] ERROR DISPLAY Replace the thermistor. (6322FR2046H) CHECK FOR DRY HEATER TROUBLE CHECK FOR DRY FAN MOTOR TROUBLE Disassemble the cabinet cover and condensing bellows. Clean the bellows Is there any foreign object in condensing bellows. Disassemble the dry fan assy and dry duct upper, and clean foreign object in duct and fan.
  • Page 27 120V-127V...
  • Page 28 20~30 Black Yellow...
  • Page 29 5220FR2075C 120V-127V...
  • Page 30: Disassembly Instructions

    9. DISASSEMBLY INSTRUCTIONS Disassemble and repair the parts after pulling out power cord from the outlet. CONTROL PANEL ① Unscrew the screws on the top plate. PLATE ASSEMBLY(TOP) ② The plate assembly(Top) is pulled back and then upward to arrow direction. ③...
  • Page 31 PWB ASSEMBLY(POWER) ① The back cover is removed. ② Two screws are unscrewed. ③ Disconnect connector from the wiring. ④ Pull the PWB assembly (Main) to arrow direction. DISPENSER ASSEMBLY ① The plate assembly(Top)and the cover(lnner)are disassembled. ② Pull the drawer to arrow direction. ③...
  • Page 32 INLET VALVE ① Disconnect the wiring connector. ② Remove the valve by two screws of the valve holder. When reconnecting the connector VALVE (DRY) YL/BK - BK VALVE (PRE-WASH) GY/WH - BK VALVE (NORMAL-WASH) WH/BK - BK VALVE ®È (NORMAL-WASH) BL/RD - BK VALVE (HOT)
  • Page 33 GASKET ASSEMBLY ① The cabinet gasket clamp is released. ② Two screws are unscrewed from the cabinet cover. ① Pull plat(-) screwdriver or pully knife into the both sides of filter cover, and pull in out. ① Unscrew the screw from the lower side of the cabinet cover.
  • Page 34 ① Disassemble the clamp assembly. Tub Gasket Clamp ① Remove dry gasket clamp by loosening the screw. ① When reassembling the gasket, put the drain hole of the gasket downward, then assemble. Drain Hole...
  • Page 35 ROTOR ASSEMBLY, STATOR ASSEMBLY, FRICTION DAMPER ① Remove the back cover. ② After loosening the bolt, Rotor, pull out the rotor. Rotor Bolt (ROTOR ASSEMBLY) ① Remove the 6 bolt from the stator. ② Disconnect the 2 connectors. HOW TO ASSEMBLE THE MOTOR (STATOR ASSEMBLY) ①...
  • Page 36 PUMP ① Remove pump outlet hose. ② Remove tub pump bellows. ③ Remove cap(Remaining Hose). ④ Disconnect the wiring. ⑤ Three screws are unscrewed from the cabinet. ⑥ Remove the pump to arrow direction. HEATER ① Loosen the nut. ② Remove washing heater by pulling out. Washing Heater Ring Terminal...
  • Page 37 SWITCH ASSY, DOOR LOCK ① The cabinet cover clamp is removed and the gasket is released. ② Two screws are unscrewed. ③ The door lock S/W is disconnected form the wiring connector and the strap. WHEN FOREIGN OBJECT STUCK BETWEEN DRUM AND TUB ①...
  • Page 38 DRY DUCT ① Remove 5 screws and dry fan assembly. Dry Duct Dry fan Upper Assembly ② Remove 6 screws and dry duct upper. ① Remove 1 screw and dry heater. Thermostat ② Remove thermostat. Dry Heater CONDENSING DUCT ① Remove 2 screws from cabinet. ①...
  • Page 39: Exploded View And Parts List

    10. EXPLODED VIEW AND PART LIST 10-1.THE PART LIST OF CABINET ASSEMBLY A110 A153 A102 A101 A152 A104 A105 A103 A151 A154 A150 A141 A100 A485 A130 A430 A440 A-140 A133 A450 A410 A155 A303 A300 A200 A310 A201 HOT (RED) A220 A275 COLD (BLUE)
  • Page 40: The Exploded View Of Control Panel And Dispenser Assembly

    10-2 THE EXPLODED VIEW OF CONTROL PANEL & DISPENSER ASSEMBLY F322 F323 F170 F330 F323 F300 F160 F340 F329 F436 F430 F225 K343 F440 F431 F441 F220 F435 F120 F215 F110 F210...
  • Page 41: The Exploded View Of Drum And Tub Assembly

    10-3 THE EXPLODED VIEW OF DRUM & TUB ASSEMBLY K320 K351 K350 K360 K123 K310 F140 F310 M215 K122 K121 K125 K411 K420 K410 K101 K110 K140 F315 K141 K115 K143 K111 K535 K610 K525 K130 K611 K530 M260 K510 K560 K550 K343...
  • Page 42: The Exploded View Of Dryer

    10-4 THE EXPLODED VIEW OF DRYER M110 M315 M100 M210 M230 M120 M240 M215 M130 M101 K220 M215 M312 M310 M312 K230 K310 M215...

This manual is also suitable for:

Wd-12320rdWd-12325rd

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