Warranty - PRESIDENT JOHNSON II USA 12/24 V Owner's Manual

GENERAL WARRANTY CONDITIONS
This device is guaranteed 2 years parts and labour in its country of purchase
against any manufacturing defects validated by our technical department. PRES-
IDENT After Sales Service department reserves the right not to apply the warranty
in the event a breakdown is caused by an antenna other than those distributed by
PRESIDENT. An extension of 3 years warranty is proposed systematically for the
simultaneous purchase of a device and a PRESIDENT antenna, bringing the total
duration of the warranty to 5 years. In order to be valid, the warranty registration
must be completed and submitted within a period of 30 days after the purchase
date to PRESIDENT ELECTRONICS online at www.president-electronics.
us/warranty-registration. You can also access this warranty registration page
by using your smartphone to read (application must be available) the QR code.
You will receive a confirmation email if the registration is successfully completed.
Please keep a copy of this email for your records.
Any repair under warranty will be without charge and the return delivery costs will
be borne by PRESIDENT. A proof of purchase sales receipt must be included with
the device to be repaired. The dates listed on the warranty registration and proof
of purchase must match. In case the device is not under warranty, the repair and
return of the device will be charged.
No spare parts will be sent nor exchanged by PRESIDENT under warranty. Do
not proceed with the installation of the device without reading the user manual.
The warranty is only valid in the country of purchase.
Exclusions (not covered by Warranty):
• Damages caused by accident, shock or inadequate packaging.
• Power transistors, microphones, lights, fuses and the disrespect of the instal-
lation and use of specifications (including but not limited to antenna used with
too high power, final output power transistors (SWR), inversion of polarities, bad
connections, over voltage...).
• The warranty cannot be extended due to the non-availability of the device while
it is being serviced at PRESIDENT After Sales Service department, nor by a
change of one or more components or spare parts.
• Transceivers which have been modified. The warranty application is excluded
in case of modification or poor maintenance done by a third party not approved
by PRESIDENT ELECTRONICS.
If you note a malfunction:
• Check the power supply of your device and the quality of the fuse.
• Check that the antenna, the microphone are correctly connected.
• Check that the squelch level is properly adjusted; the programmed configuration
is the correct one.
• In the event of a real malfunction, please contact your dealer first. He will decide
what action should be taken.
In case of an intervention not covered by warranty, an estimate will be established
before any repair.
Thank you for your confidence in the PRESIDENT quality and experience. We
recommend that you read this manual carefully so that you are completely satisfied
with your purchase.
Technical Manager
Warranty Registration
16
and
Quality Manager