Warranty (U.s.a) - Samsung NZ36K6430R Series User Manual

Problem Possible cause
Areas of
Mineral deposits from water
discoloration
and food have been left on
with metallic
the surface of the cooktop.
sheen.
Cracking or This is the sound of the metal
"popping" heating and cooling during
sound. cooking.
24 English
Solution
• Remove using a ceramic-
glass cooktop cleaning
cream.
• Use cookware with clean,
dry bottoms. Clean the
cooktop with a ceramic
cleaning agent regularly
every week.
This is normal operation and
not a system failure. Use the
cooktop as usual.

Warranty (U.S.A)

PLEASE DO NOT DISCARD. THE PAGE REPLACES THE WARRANTY PAGE IN
THE USE & CARE GUIDE
SAMSUNG ELECTRIC COOKTOP
LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS
AMERICA INC. (SAMSUNG) and delivered new, in the original carton to the original
consumer purchaser, is warranted by SAMSUNG against manufacturing defects in
materials or workmanship for the limited warranty period, starting on the date of
delivery to the original consumer purchaser, of:
One (1) Year Parts and Labor
This limited warranty is valid only on products purchased and used in the
United States that have been installed, operated, and maintained according to
the instructions attached to or furnished with the product. To receive warranty
service, the purchaser must contact SAMSUNG at the address or phone number
provided below for problem determination and service procedures. Warranty
service can only be performed by a SAMSUNG authorized service center. The
original dated bill of sale and/or proof of delivery must be presented upon request
as proof of purchase to SAMSUNG or SAMSUNG's authorized service center to
receive warranty service.
SAMSUNG will provide in-home service within the contiguous United States
during the warranty period at no charge, subject to availability of SAMSUNG
authorized servicers within the customer's geographic area. If in-home service is
not available, SAMSUNG may elect, at its option, to provide transportation of the
product to and from an authorized service center. If the product is located in an
area where service by a SAMSUNG authorized servicer is not available, you may
be responsible for a trip charge or required to bring the product to a SAMSUNG
authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the
service agent.