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Note: Connect charger only after the battery has been inserted.
The standby time is too short
Please keep in mind that standby time relates directly to phone usage (Internet, Text, Voice
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Calls, Maps, etc.).
Batteries typically have to be replaced after a year of use.
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The phone cannot connect to the network (Voice or Data)
Verify if you have active service with your service provider.
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Contact your local network service provider and verify if you are within its network coverage
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area.
The phone displays a SIM Error
Make sure the SIM is properly inserted and in its intended slot.
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Make sure that the SIM card is not damaged or scratched.
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The PIN code was entered incorrectly three times
The SIM card will lock, and you will need to enter the PUK code (PIN Unlock Code). Please
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contact your local service provider to obtain the PUK.
I cannot make calls
Make sure that the number you dialed is correct and the dial key has been pressed.
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Use the full national area code when dialing out of your area or when abroad, use country-
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specific international access codes.
I cannot receive calls
Make sure that your phone is connected to a network.
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