4. Using the Hard Reset (Factory Reset)
If your phone needs to be restored to its original settings and condition, use a Hard
Reset (Factory Reset).
1
Turn the power off.
2
Press and hold the Power/Lock Button + Volume Down Button on the back of
the phone.
3
Release the Power/Lock Button and Volume Down Button when the boot logo
is displayed, then immediately press and hold the Volume Up Button + Volume
Down Button.
4
Release all Buttons when the Factory data reset screen is displayed.
5
Press the Volume Buttons to highlight Yes or No, then press the Power/ Lock
Button to confirm.
WARNING
If you perform a Hard Reset, all user applications, user data and DRM
licenses will be deleted. Please remember to backup any important data
before performing a Hard Reset.
16
Important notice