Troubleshooting; Why Doesn't The Phone Work The Way I Want - Sony Ericsson Walkman W800 User Manual

Troubleshooting

Troubleshooting
Why doesn't the phone work the way I
want?
This chapter lists some problems that
you might encounter while using your
phone. Some problems require you to
call your network operator, but you
can easily correct most of the
problems yourself.
However, if you need to hand in
your phone for repair, please note that
you may lose information and content
that you have saved in your phone.
You are advised to make a copy of
such information before handing your
phone in for repair.
For more support go to
www.SonyEricsson.com/cn.
I have problems with memory
capacity or the phone working slowly
Possible cause: The phone memory is
full or the memory contents are not
properly organized.
Solution: Restart your phone every
day to free memory and increase the
capacity of your phone.
You also have the option to do a
reset. Some of your personal data and
settings you have made will be lost
when doing this.
88
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Master
%
90 Master reset.
No battery icon appears when I start
charging the phone
Possible cause: The battery is empty
or has not been used for a long time.
Solution: It may take up to 30 minutes
before the battery icon appears on the
screen.
Some menu options appear in grey
Possible cause: Grey text indicates a
function that is temporarily
unavailable. A service is not activated
or your subscription does not support
the function.
Solution: Contact your network
operator.
Possible cause: Since you cannot
send themes, pictures and sounds
that are copyright-protected, the
menu is sometimes unavailable.
I do not understand the language in
menus
Possible cause: The wrong language is
set in the phone.
Solution: Change the language,
%
16 Phone language.
I cannot turn on the phone
Possible cause: The battery is
discharged.
Solution: Recharge the battery,
%
6 To charge the battery.
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