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Solution: Remove the battery and
clean the connectors. You can use a
soft brush, cloth or q-tip, soaked with
alcohol. Make sure that the battery is
completely dry before you put it back.
Check that the battery connectors in
the phone are undamaged.
Possible cause: The battery is worn
out and needs to be replaced.
Solution: Try another battery and
charger for the same phone model,
or visit your retailer and ask them
to verify if the battery and charger
are working properly.
The phone turns itself off
Possible cause: The
been pushed unintentionally.
Solution: Turn on the automatic
key lock, or lock the keypad manually,
%
79 Keypad Lock.
Possible cause: The battery
connection is bad.
Solution: Make sure the battery is
inserted correctly,
card and battery.
This is the Internet version of the user's guide. © Print only for private use.
button has
%
5 To insert SIM
I cannot use SMS/text messages
on my phone
Possible cause: Settings are missing
or incorrect.
Solution: Contact your service
provider to find out the correct
SMS service center setting,
%
36 Text Messaging (SMS).
I cannot use MMS/picture messages
on my phone
Possible cause: Your subscription
does not include data capability.
Solution: Please contact your service
provider.
Possible cause: Settings are missing
or incorrect.
Solution: Go to
www.sonyericsson.com/support,
choose your phone model, then
choose "Phone setup – MMS" and
follow the instructions.
I cannot use the Internet/WAP
Possible cause: Your subscription
does not include data capability.
Solution: Please contact your service
provider.
Possible cause: Internet settings
are missing or incorrect.
Troubleshooting
%
63 Settings.
83
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