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Axis P3827-PVE User Manual

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AXIS P3827-PVE Panoramic Camera
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  • Page 1 AXIS P3827-PVE Panoramic Camera User manual...

  • Page 2: Table Of Contents

    AXIS P3827-PVE Panoramic Camera Table of Contents Installation ..........

  • Page 3: Installation

    AXIS P3827-PVE Panoramic Camera Installation Installation Preview mode Preview mode is ideal for installers when fine tuning the camera view during the installation. No login is required to access the camera view in preview mode. It is available only in factory defaulted state for a limited time from powering up the device.

  • Page 4: Get Started

    Get started Find the device on the network To find Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both applications are free and can be downloaded from axis.com/support.

  • Page 5: Verify That No One Has Tampered With The Firmware

    Verify that no one has tampered with the firmware To make sure that the device has its original Axis firmware, or to take full control of the device after a security attack: 1. Reset to factory default settings. See Reset to factory default settings on page 58.

  • Page 6: Configure Your Device

    AXIS P3827-PVE Panoramic Camera Configure your device Configure your device Basic settings Set the capture mode 1. Go to Video > Installation > Capture mode. 2. Click Change. 3. Select a capture mode and click Save and restart. See also Capture modes on page 46.
  • Page 7 AXIS P3827-PVE Panoramic Camera Configure your device 4. Click Save and restart. Straighten the horizon: 5. Go to Video > Installation > Horizon straightening and use the slider to move the yellow center line to the position of the horizon. You can also move the center line directly in the live view of the image.
  • Page 8 AXIS P3827-PVE Panoramic Camera Configure your device • Reduce sharpness in the image, under Video > Image > Appearance. Reduce motion blur in low-light conditions To reduce motion blur in low-light conditions, adjust one or more of the following settings in Video > Image > Exposure: •...

  • Page 9: View And Record Video

    5. If you still have problems, go to Exposure and adjust the Exposure zone to cover the area of interest. Find out more about WDR and how to use it at axis.com/web-articles/wdr. Hide parts of the image with privacy masks You can create one or several privacy masks to hide parts of the image.
  • Page 10 AXIS P3827-PVE Panoramic Camera Configure your device View and record video This section includes instructions about configuring your device. To learn more about how streaming and storage works, go to Streaming and storage on page 48. Reduce bandwidth and storage Important Reducing the bandwidth can lead to loss of detail in the image.

  • Page 11: Set Up Rules For Events

    With signed video, you can make sure that no one has tampered with the video recorded by the camera. 1. Go to Video > Stream > General and turn on Signed video. 2. Use AXIS Camera Station (5.46 or later) or another compatible video management software to record video. For instructions, see the AXIS Camera Station user manual.
  • Page 12 Before you start: • Make sure you have an SD card installed. Make sure that AXIS Object Analytics is running: 1. Go to Apps > AXIS Object Analytics. 2. Start the application if it is not already running. 3. Make sure you have set up the application according to your needs.

  • Page 13: Audio

    AXIS P3827-PVE Panoramic Camera Configure your device 1. Go to System > Events and add a rule. 2. Type a name for the rule. 3. In the list of conditions, under Application, select Object Analytics. 4. In the list of actions, under Overlay text, select Use overlay text.
  • Page 14 Connect to a network speaker Network speaker pairing allows you to use a compatible Axis network speaker as if it is connected directly to the camera. Once paired, the speaker acts as an audio out device where you can play audio clips and transmit sound through the camera.

  • Page 15: The Web Interface

    AXIS P3827-PVE Panoramic Camera The web interface The web interface To reach the device’s web interface, type the device’s IP address in a web browser. Note Support for the features and settings described in this section varies between devices. This icon indicates that the feature or setting is only available in some devices.

  • Page 16: Video

    Shows what kind of access to the device that is active, and what encryption protocols are in use. Recommendations to the settings are based on the AXIS OS Hardening Guide. Hardening guide: Link to AXIS OS Hardening guide where you can learn more about cybersecurity on Axis devices and best practices.
  • Page 17 AXIS P3827-PVE Panoramic Camera The web interface Starts the wiper. Click and select a preset position to go to that preset position in the live view. Or, click Setup to go to the preset position page. Adds or removes a focus recall area. When you add a focus recall area, the camera saves the focus settings at that specific pan/tilt range.
  • Page 18 AXIS P3827-PVE Panoramic Camera The web interface Installation Capture mode : A capture mode is a preset configuration that defines how the camera captures images. When you change the capture mode, it can affect many other settings, such as view areas and privacy masks.
  • Page 19 AXIS P3827-PVE Panoramic Camera The web interface Brightness: Use the slider to adjust the light intensity. This can make objects easier to see. Brightness is applied after image capture, and doesn’t affect the information in the image. To get more details from a dark area, it’s usually better to increase gain or exposure time.
  • Page 20 • Move the slider towards Dark to increase the threshold for the IR-cut filter. The camera changes to night mode later. IR light If your device doesn’t have built-in illumination, these controls are only available when you connect a supporting Axis accessory. Allow illumination: Turn on to let the camera use the built-in light in night mode.
  • Page 21 AXIS P3827-PVE Panoramic Camera The web interface Illumination angle : Use the slider to manually set the illumination angle, for example, if the angle needs to be different from the camera’s angle of view. If the camera has a wide angle of view, you can set the illumination angle to a narrower angle, which equals a greater tele position.
  • Page 22 AXIS P3827-PVE Panoramic Camera The web interface • Center: Uses a fixed area in the center of the image to calculate the exposure. The area has a fixed size and position in the live view. • Full : Uses the entire live view to calculate the exposure.
  • Page 23 Zipstream is a bitrate reduction technology, optimized for video surveillance, that reduces the average bitrate in an H.264 or H.265 stream in real time. Axis Zipstream applies a high bitrate in scenes where there are multiple regions of interest, for example, in scenes with moving objects.
  • Page 24 AXIS P3827-PVE Panoramic Camera The web interface P-frames: A P-frame is a predicted image that shows only the changes in the image from the previous frame. Enter the desired number of P-frames. The higher the number, the less bandwidth is required. However, if there is network congestion, there could be a noticeable deterioration in the video quality.

  • Page 25: Audio

    AXIS P3827-PVE Panoramic Camera The web interface Appearance: Select the animation color and background color, for example, red animation on a transparent background (default). Size: Select the desired font size. : Select the position of the overlay in the image.

  • Page 26: Recordings

    AXIS P3827-PVE Panoramic Camera The web interface Stream Encoding: Select the encoding to use for the input source streaming. You can only choose encoding if audio input is turned on. If audio input is turned off, click Enable audio input to turn it on.

  • Page 27: Apps

    • Activate license with a key: If the app requires a license, you need to activate it. Use this option if your device doesn’t have internet access. If you don’t have a license key, go to axis.com/products/analytics. You need a license code and the Axis product serial number to generate a license key.
  • Page 28 AXIS P3827-PVE Panoramic Camera The web interface Note The system uses the date and time settings in all recordings, logs, and system settings. Device location Enter where the device is located. Your video management system can use this information to place the device on a map.
  • Page 29 One-click cloud connection One-click cloud connection (O3C) together with an O3C service provides easy and secure internet access to live and recorded video from any location. For more information, see axis.com/end-to-end-solutions/hosted-services. Allow O3C: • One-click: This is the default setting. Press and hold the control button on the device to connect to an O3C service over the internet.
  • Page 30 Authentication failed: Sends a trap message when an authentication attempt fails. Note All Axis Video MIB traps are enabled when you turn on SNMP v1 and v2c traps. For more information, see AXIS OS Portal > SNMP. • v3: SNMP v3 is a more secure version, which provides encryption and secure passwords. To use SNMP v3, we recommend you to activate HTTPS, as the password is then sent through HTTPS.
  • Page 31 When configured without a CA certificate, server certificate validation is disabled and the device tries to authenticate itself regardless of what network it is connected to. When using a certificate, in Axis' implementation, the device and the authentication server authenticate themselves with digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security).
  • Page 32 To install test firmware or other custom firmware from Axis on the device, you need a custom-signed firmware certificate. The certificate verifies that the firmware is approved by both the device owner and Axis. The firmware can only run on a specific device which is identified by its unique serial number and chip ID.
  • Page 33 AXIS P3827-PVE Panoramic Camera The web interface Add SSH account: Click to add a new SSH account. • Restrict root access: Turn on to restrict functionality that requires root access. • Enable SSH: Turn on to use SSH service. Account: Enter a unique account name.
  • Page 34 AXIS P3827-PVE Panoramic Camera The web interface Your product may have some of the following pre-configured rules: Front-facing LED Activation: LiveStream: When the microphone is turned on and a live stream is received, then the front-facing LED on the audio device will turn green.
  • Page 35 RSA is the preferred method during negotiation, followed by ECDSA, ED25519, and DSA. Make sure to enter the right MD5 host key that is used by your SFTP server. While the Axis device supports both MD5 and SHA-256 hash keys, we recommend using SHA-256 due to stronger security over MD5. For more information on how to configure an SFTP server with an Axis device, go to the AXIS OS Portal.
  • Page 36 IoT integration and is used in a wide variety of industries to connect remote devices with a small code footprint and minimal network bandwidth. The MQTT client in Axis device firmware can simplify integration of data and events produced in the device to systems which are not video management software (VMS).
  • Page 37 AXIS P3827-PVE Panoramic Camera The web interface Connect: Turn on or off the MQTT client. Status: Shows the current status of the MQTT client. Broker Host: Enter the hostname or IP address of the MQTT server. Protocol: Select which protocol to use.
  • Page 38 AXIS P3827-PVE Panoramic Camera The web interface Payload: Enter the content for the default message. Retain: Select to keep the state of client on this Topic QoS: Change the QoS layer for the packet flow. MQTT publication Use default topic prefix: Select to use the default topic prefix, that is defined in the device topic prefix in the MQTT client tab.
  • Page 39 DNS. Windows SMB/CIFS names are not supported. • Network share: Enter the name of the shared location on the host server. Several Axis devices can use the same network share since each device gets its own folder.
  • Page 40 AXIS P3827-PVE Panoramic Camera The web interface Tools • Check: Check for errors on the SD card. This only works for the ext4 file system. • Repair: Repair errors in the ext4 file system. To repair an SD card with the VFAT file system, eject the SD card, insert it in a computer, and perform a disk repair.
  • Page 41 When you create an ONVIF account, you automatically enable ONVIF communication. Use the username and password for all ONVIF communication with the device. For more information see the Axis Developer Community at axis.com. Add accounts: Click to add a new ONVIF account.
  • Page 42 Pairing Pairing allows you to use a compatible Axis network speaker or microphone as if it’s part of the camera. Once paired, the network speaker acts as an audio out device where you can play audio clips and transmit sound through the camera. The network microphone will take up sounds from the surrounding area and make it available as an audio input device, usable in media streams and recordings.
  • Page 43 AXIS P3827-PVE Panoramic Camera The web interface Address: Enter host name or IP address to the network speaker. Username: Enter username. Password: Enter password for the user. Speaker pairing: Select to pair a network speaker. Microphone pairing: Select to pair a microphone.
  • Page 44 Severity: Select which messages to send when triggered. CA certificate set: See the current settings or add a certificate. Plain config Plain config is for advanced users with experience of Axis device configuration. Most parameters can be set and edited from this page.

  • Page 45: Maintenance

    Note All Axis device firmware is digitally signed to ensure that you only install verified firmware on your device. This further increases the overall minimum cybersecurity level of Axis devices. For more information, see the white paper “Signed firmware, secure boot, and security of private keys” at axis.com.

  • Page 46: Capture Modes

    AXIS P3827-PVE Panoramic Camera Learn more Learn more Capture modes A capture mode is a preset configuration that defines how the camera captures images. In this product, you can select if you want to use a capture mode with or without the feature horizon straightening. Horizon straightening lets you straighten the horizon in the image to compensate for any tilt of the camera.

  • Page 47: Long-Distance Connections

    180-degree panoramic view snapshot taken with a multisensor camera with horizon straightening. The horizon is straight and vertical objects are vertical. To learn more, see the white paper “Horizon straightening” at axis.com/learning/white-papers. Long-distance connections This product supports fiber-optic cable installations through a media converter. Fiber-optic cable installations offer a number of benefits such as: •...

  • Page 48: Privacy Masks

    H.264 or MPEG-4 Part 10/AVC Note H.264 is a licensed technology. The Axis product includes one H.264 viewing client license. To install additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller. H.264 can, without compromising image quality, reduce the size of a digital video file by more than 80% compared to the Motion JPEG format and by as much as 50% compared to older MPEG formats.
  • Page 49 AXIS P3827-PVE Panoramic Camera Learn more How do Image, Stream, and Stream profile settings relate to each other? The Image tab contains camera settings that affect all video streams from the product. If you change something in this tab, it immediately affects all video streams and recordings.

  • Page 50: Applications

    Applications With applications, you can get more out of your Axis device. AXIS Camera Application Platform (ACAP) is an open platform that makes it possible for third parties to develop analytics and other applications for Axis devices. Applications can be preinstalled on the device, available for download for free, or for a license fee.
  • Page 51 AXIS Object Analytics AXIS Object Analytics is an analytic application that comes preinstalled on the camera. It detects objects that move in the scene and classifies them as, for example, humans or vehicles. You can set up the application to send alarms for different types of objects. To find out more about how the application works, see AXIS Object Analytics user manual.

  • Page 52: Cybersecurity

    Axis Edge Vault Axis Edge Vault provides a hardware-based cybersecurity platform that safeguards the Axis device. It offers features to guarantee the device’s identity and integrity and to protect your sensitive information from unauthorized access. It builds on a strong foundation of cryptographic computing modules (secure element and TPM) and SoC security (TEE and secure boot), combined with expertise in edge device security.
  • Page 53 AXIS P3827-PVE Panoramic Camera Learn more certificate signed by Axis root certificate. The device ID can be leveraged by the customer’s IT infrastructure for automated secure device onboarding and secure device identification Signed video Signed video ensures that video evidence can be verified as untampered without proving the chain of custody of the video file. Each camera uses its unique video signing key, which is securely stored in the secure keystore, to add a signature into the video stream.

  • Page 54: Specifications

    • Risk of data loss and corrupted recordings. Unmount the SD card from the device’s web interface before removing it. Don’t remove the SD card while the product is running. This device supports microSD/microSDHC/microSDXC cards. For SD card recommendations, see axis.com.

  • Page 55: Buttons

    AXIS P3827-PVE Panoramic Camera Specifications microSD, microSDHC, and microSDXC Logos are trademarks of SD-3C LLC. microSD, microSDHC, microSDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both. Buttons Control button The control button is used for: •...
  • Page 56 AXIS P3827-PVE Panoramic Camera Specifications Function Notes Specifications DC ground 0 V DC DC output Can be used to power auxiliary equipment. 12 V DC Note: This pin can only be used as power out. Max load = 50 mA Configurable 3–4...
  • Page 57 AXIS P3827-PVE Panoramic Camera Cleaning recommendations Cleaning recommendations If the device gets grease stains or becomes heavily soiled, you can clean it with mild, solvent-free soap or detergent. NOTICE TICE TICE Never use harsh detergent, for example gasoline, benzene, or acetone.

  • Page 58: Troubleshooting

    Using firmware from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest active track.

  • Page 59: Technical Issues, Clues, And Solutions

    3. Go to Maintenance > Firmware upgrade and click Upgrade. When the upgrade has finished, the product restarts automatically. You can use AXIS Device Manager to upgrade multiple devices at the same time. Find out more at axis.com/products/axis-device-manager. Technical issues, clues, and solutions If you can’t find what you’re looking for here, try the troubleshooting section at axis.com/support.

  • Page 60: Performance Considerations

    IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed by DHCP changed, use AXIS IP Utility or AXIS Device Manager to locate the device on the network. Identify the device using its model or serial number, or by the DNS name (if the name has been configured).

  • Page 61: Contact Support

    Heavy network utilization due to poor infrastructure affects the bandwidth. • Viewing on poorly performing client computers lowers perceived performance and affects frame rate. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance. Contact support Contact support at axis.com/support.
  • Page 62 User manual Ver. M2.2 AXIS P3827-PVE Panoramic Camera Date: September 2023 © Axis Communications AB, 2023 Part no. T10182890...

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