Troubleshooting
This section describes how to solve common problems you might encounter when using your computer. Many problems have
simple solutions. Try these suggestions before visiting the Sony online support Web site at
customers in USA and Latin American countries or areas, or at
Computer
(page 128)
System Security
(page 138)
Battery
(page 140)
Internet
(page 142)
Networking
(page 144)
CDs and DVDs
(page 147)
Display
(page 151)
Printing
(page 154)
Microphone
(page 155)
Mouse
(page 156)
Speakers
(page 157)
Touch Pad
(page 158)
Keyboard
(page 160)
Floppy Disks
(page 161)
PC Cards
(page 162)
Audio/Video
(page 163)
Memory Stick Media
Peripherals
(page 165)
(page 164)
http://www.sony.ca/support
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Troubleshooting
http://esupport.sony.com
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for customers in Canada.
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