Asus RT-AC1200 Quick Start Manual page 2

Frequently Asked Questions (FAQs)
The client cannot establish a wireless connection with the router.
Out of Range:
• Put the router closer to the wireless client.
• Try to change the channel settings.
Authentication:
• Use wired connection to connect to the router.
• Check the wireless security settings.
• P ress the Reset button at the rear panel for more than five seconds.
Cannot find the router:
• Press the Reset button at the rear panel for more than five seconds.
• Check the setting in the wireless adapter such as SSID and encryption settings.
You can find SSID and Password in the first page of this QSG or in the label at the bottom of the router.
Cannot access the Internet via wireless LAN adapter.
• Move the router closer to the wireless client.
• Check whether the wireless adapter is connected to the correct wireless router.
• Check whether the wireless channel in use conforms to the channels available in your country/area.
• Check the encryption settings.
• Check if the ADSL or Cable connection is correct.
• Retry using another Ethernet cable.
Network name or encryption keys are forgotten.
• Try setting up the wired connection and configuring the wireless encryption again.
• Press the Reset button of the wireless router for more than five seconds.
• Factory default settings:
User name / Password: IP address:
admin / admin router.asus.com
Where can I find more information about the wireless router?
• Online FAQ site: http://support.asus.com/faq
• Technical Support site: http://support.asus.com
• Customer Hotline: Refer to the Support Hotline in this Quick Start Guide
Notices
REACH
Complying with the REACH (Registration, Evaluation, Authorisation, and Restriction of Chemicals) regulatory
framework, we published the chemical substances in our products at ASUS REACH website at http://csr.asus.com/
english/REACH.htm.
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
WARNING! Any changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate the equipment.
Prohibition of Co-location
This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or
transmitter.
Safety Information
To maintain compliance with FCC's RF exposure guidelines, this equipment should be installed and operated with
Q15291_RT-AC1200_one_page_QSG_V4.indd 2
minimum distance 20cm between the radiator and your body. Use on the supplied antenna.
Declaration of Conformity for R&TTE directive 1999/5/EC
Essential requirements – Article 3
Protection requirements for health and safety – Article 3.1a
Testing for electric safety according to EN 60950-1 has been conducted. These are considered relevant and sufficient.
Protection requirements for electromagnetic compatibility – Article 3.1b
Testing for electromagnetic compatibility according to EN 301 489-1 and EN 301 489-17 has been conducted. These
are considered relevant and sufficient.
Effective use of the radio spectrum – Article 3.2
Testing for radio test suites according to EN 300 328- 2 has been conducted. These are considered relevant and
sufficient.
This equipment may be operated in AT, BE, CY, CZ, DK, EE, FI, FR, DE, GR, HU, IE, IT, LU, MT, NL, PL, PT, SK, SL, ES, SE, GB,
IS, LI, NO, CH, BG, RO, TR.
Precautions for the use of the device
a. P ay particular attention to the personal safety when use this device in airports, hospitals, gas stations and
professional garages.
b. Medical device interference: Maintain a minimum distance of at least 15 cm (6 inches) between implanted medical
devices and ASUS products in order to reduce the risk of interference.
c. Kindly use ASUS products in good reception conditions in order to minimize the radiation's level.
d. Keep the device away from pregnant women and the lower abdomen of the teenager.
Précautions d'emploi de l'appareil
a. S oyez particulièrement vigilant quant à votre sécurité lors de l'utilisation de cet appareil dans certains lieux (les
avions, les aéroports, les hôpitaux, les stations-service et les garages professionnels).
b. É vitez d'utiliser cet appareil à proximité de dispositifs médicaux implantés. Si vous portez un implant électronique
(stimulateurs cardiaques, pompes à insuline, neurostimulateurs...),veuillez impérativement respecter une distance
minimale de 15 centimètres entre cet appareil et votre corps pour réduire les risques d'interférence.
c. U tilisez cet appareil dans de bonnes conditions de réception pour minimiser le niveau de rayonnement. Ce
n'est pas toujours le cas dans certaines zones ou situations, notamment dans les parkings souterrains, dans les
ascenseurs, en train ou en voiture ou tout simplement dans un secteur mal couvert par le réseau.
d. Tenez cet appareil à distance des femmes enceintes et du bas-ventre des adolescents.
AEEE Yönetmeliğine Uygundur. IEEE Yönetmeliğine Uygundur.
- Bu Cihaz Türkiye analog şebekelerde çalışabilecek şekilde tasarlanmıştır.
- C ihazın ayrıntılı kurulum rehberi kutu içeriğinden çıkan CD içerisindedir. Cihazın kullanıcı arayüzü Türkçe'dir.
- C ihazın kullanılması planlanan ülkelerde herhangi bir kısıtlaması yoktur. Ülkeler simgeler halinde kutu üzerinde
belirtilmiştir.
Условия эксплуатации:
- Т емпература эксплуатации устройства: 0-40 °C. Не используйте устройство в условиях экстремально
высоких или низких температур.
- Н е размещайте устройство вблизи источников тепла, например, рядом с микроволновой печью, духовым
шкафом или радиатором.
- И спользование несовместимого или несертифицированного адаптера питания может привести к
возгоранию, взрыву и прочим опасным последствиям.
- П ри подключении к сети электропитания устройство следует располагать близко к розетке, к ней должен
осуществляться беспрепятственный доступ.
- У тилизация устройства осуществляется в соответствии с местными законами и положениями. Устройство
по окончании срока службы должны быть переданы в сертифицированный пункт сбора для вторичной
переработки или правильной утилизации.
- Д анное устройство не предназначено для детей. Дети могут пользоваться устройством только в
присутствии взрослых.
- Не выбрасывайте устройство и его комплектующие вместе с обычными бытовыми отходами.
Перелік режимів роботи для України:
2,4 ГГц: 802.11b, 802.11g, 802.11n (HT20), 802.11n (HT40), 5 ГГц: 802.11a, 802.11n (HT20), 802.11n (HT40), 802.11ac
(VHT20), 802.11ac (VHT40), 802.11ac (VHT80).
Частота, режим і максимальна випромінювана потужність для України:
2412–2472 МГц: 19,98 дБм;
5180–5240 МГц: 19,98 дБм,
5260–5320 МГц: 19,98 дБм;
5500–5670 МГц: 19,98 дБм,
Пристрій призначено для використання тільки у приміщенні під час роботи в частотному діапазоні 5150–5350
МГц.
Networks Global Hotline Infomation
Region Country/ Area Hotline Numbers Service Hours
09:00-13:00;
Cyprus 800-92491
14:00-18:00 Mon-Fri
France 0033-170949400 09:00-18:00 Mon-Fri
0049-1805010920
0049-1805010923 09:00-18:00 Mon-Fri
Germany
(component support) 10:00-17:00 Mon-Fri
0049-2102959911 (Fax)
Hungary 0036-15054561 09:00-17:30 Mon-Fri
09:00-13:00;
Italy 199-400089
14:00-18:00 Mon-Fri
09:00-13:00 ;
Greece 00800-44142044
14:00-18:00 Mon-Fri
Austria 0043-820240513 09:00-18:00 Mon-Fri
Netherlands/
0031-591570290 09:00-17:00 Mon-Fri
Luxembourg
Belgium 0032-78150231 09:00-17:00 Mon-Fri
Europe
Norway 0047-2316-2682 09:00-18:00 Mon-Fri
Sweden 0046-858769407 09:00-18:00 Mon-Fri
Finland 00358-969379690 10:00-19:00 Mon-Fri
Denmark 0045-38322943 09:00-18:00 Mon-Fri
Poland 0048-225718040 08:30-17:30 Mon-Fri
Spain 0034-902889688 09:00-18:00 Mon-Fri
Portugal 00351-707500310 09:00-18:00 Mon-Fri
Slovak Republic 00421-232162621 08:00-17:00 Mon-Fri
Czech Republic 00420-596766888 08:00-17:00 Mon-Fri
Switzerland-German 0041-848111010 09:00-18:00 Mon-Fri
Switzerland-French 0041-848111014 09:00-18:00 Mon-Fri
Switzerland-Italian 0041-848111012 09:00-18:00 Mon-Fri
United Kingdom 0044-1442265548 09:00-17:00 Mon-Fri
Ireland 0035-31890719918 09:00-17:00 Mon-Fri
Russia and CIS 008-800-100-ASUS 09:00-18:00 Mon-Fri
Ukraine 0038-0445457727 09:00-18:00 Mon-Fri
Australia 1300-278788 09:00-18:00 Mon-Fri
New Zealand 0800-278788 09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
0800-1232787
09:00-17:00 Sat-Sun
Japan
0081-570783886 09:00-18:00 Mon-Fri
( Non-Toll Free ) 09:00-17:00 Sat-Sun
Korea 0082-215666868 09:30-17:00 Mon-Fri
0066-24011717
Thailand 09:00-18:00 Mon-Fri
1800-8525201
0065-64157917 11:00-19:00 Mon-Fri
Singapore 0065-67203835 11:00-19:00 Mon-Fri
Asia-Pacific
(Repair Status Only) 11:00-13:00 Sat
1300-88-3495
Malaysia 10:00-19:00 Mon-Fri
Philippines 1800-18550163 09:00-18:00 Mon-Fri
India 09:00-18:00 Mon-Sat
1800-2090365
India(WL/NW) 09:00-21:00 Mon-Sun
0062-2129495000 09:30-17:00 Mon-Fri
Indonesia
500128 (Local Only) 9:30 – 12:00 Sat
08:00-12:00
Vietnam 1900-555581
13:30-17:30 Mon-Sat
Hong Kong 00852-35824770 10:00-19:00 Mon-Sat
0800-093-456; 9:00-12:00 Mon-Fri;
Taiwan
02-81439000 13:30-18:00 Mon-Fri
USA 8:30-12:00 EST Mon-Fri
1-812-282-2787
Canada 9:00-18:00 EST Sat-Sun
08:00-20:00 CST Mon-Fri
Mexico 001-8008367847
Americas 08:00-15:00 CST Sat
4003 0988 (Capital)
Brazil 0800 880 0988 9:00am-18:00 Mon-Fri
(demais localidades)
Egypt 800-2787349 09:00-18:00 Sun-Thu
Saudi Arabia 800-1212787 09:00-18:00 Sat-Wed
UAE 00971-42958941 09:00-18:00 Sun-Thu
Middle East +
Turkey 0090-2165243000 09:00-18:00 Mon-Fri
Africa
South Africa 0861-278772 08:00-17:00 Mon-Fri
*6557/00972-39142800 08:00-17:00 Sun-Thu
Israel
*9770/00972-35598555 08:30-17:30 Sun-Thu
Romania 0040-213301786 09:00-18:30 Mon-Fri
Bosnia
00387-33773163 09:00-17:00 Mon-Fri
Herzegovina
00359-70014411 09:30-18:30 Mon-Fri
Bulgaria
00359-29889170 09:30-18:00 Mon-Fri
Balkan
Croatia 00385-16401111 09:00-17:00 Mon-Fri
Countries
Montenegro 00382-20608251 09:00-17:00 Mon-Fri
Serbia 00381-112070677 09:00-17:00 Mon-Fri
00368-59045400
Slovenia 08:00-16:00 Mon-Fri
00368-59045401
Estonia 00372-6671796 09:00-18:00 Mon-Fri
Latvia 00371-67408838 09:00-18:00 Mon-Fri
Baltic Countries Lithuania-Kaunas 00370-37329000 09:00-18:00 Mon-Fri
Lithuania-Vilnius 00370-522101160 09:00-18:00 Mon-Fri
NOTES
• UK support e-mail: network_support_uk@asus.com
• For more information, visit the ASUS support site at: http://support.asus.com
Support Hotline
USA/ CANADA BRAZIL
Hotline Number: 1-812-282-2787 Hotline Number: 4003 0988
(Capital) / 0800 880 0988 (demais
Language: English
localidades)
Availability: Mon. to Fri.
Language: Portuguese
8:30-12:00am EST
(5:30am-9:00pm PST) Availability: Mon. to Fri.
9:00am-18:00
Sat. to Sun.
United Kingdom
9:00am-6:00pm EST
(6:00am-3:00pm PST)
Hotline Number: 44-1442265548
Manufacturer ASUSTeK Computer Inc.
Tel: +886-2-2894-3447
Address: 4F, No. 150, LI-TE RD., PEITOU, TAIPEI 112, TAIWAN
Authorised representative ASUS Computer GmbH
in Europe
Address: HARKORT STR. 21-23, 40880 RATINGEN, GERMANY
Authorised distributors in BOGAZICI BILGISAYAR TICARET VE SANAYI A.S.
Turkey
Tel./FAX No.: +90 212 331 10 00 / +90 212 332 28 90
Address: E SENTEPE MAH. BUYUKDERE CAD. ERCAN HAN B BLOK NO.121 SISLI,
ISTANBUL 34394
CIZGI Elektronik San. Tic. Ltd. Sti.
Tel./FAX No.: +90 212 356 70 70 / +90 212 356 70 69
Address: G URSEL MAH. AKMAN SK.47B 1 KAGITHANE/ISTANBUL
KOYUNCU ELEKTRONiK BiLGi iSLEM SiST. SAN. VE DIS TIC. A.S.
Tel. No.: +90 216 5288888
Address: E MEK MAH.ORDU CAD. NO:18, SARIGAZi, SANCAKTEPE ISTANBUL
ENDEKS BİLİŞİM SAN VE DIŞ TİC LTD ŞTİ
Tel./FAX No.: +90 216 523 35 70 / +90 216 523 35 71
Address: N ECIP FAZIL BULVARI, KEYAP CARSI SITESI, G1 BLOK, NO:115 Y.DUDULLU,
UMRANIYE, ISTANBUL
PENTA TEKNOLOJI URUNLERI DAGITIM TICARET A.S
Tel./FAX No.: +90 216 528 0000
Address: O RGANIZE SANAYI BOLGESI NATO YOLU 4.CADDE NO:1 UMRANIYE,
ISTANBUL 34775
English
CE statement
Simplified EU Declaration of Conformity
ASUSTek Computer Inc. hereby declares that this device is in compliance with the essential requirements and other
relevant provisions of Directive 2014/53/EU. Full text of EU declaration of conformity is available at https://www.asus.
com/Networking/RT-AC52U-B1/HelpDesk_Declaration/.
Declaration of Conformity for Ecodesign directive 2009/125/EC
Testing for eco-design requirements according to (EC) No 1275/2008 and (EU) No 801/2013 has been conducted.
When the device is in Networked Standby Mode, its I/O and network interface are in sleep mode and may not work
properly. To wake up the device, press the Wi-Fi on/off, LED on/off, reset, or WPS button.
This equipment complies with EU radiation exposure limits set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance 5mm between the radiator & your body.
All operational modes:
2.4GHz: 802.11b, 802.11g, 802.11n (HT20), 802.11n (HT40), 802.11ac (VHT20), 802.11ac (VHT40)
5GHz: 802.11a, 802.11n (HT20), 802.11n (HT40), 802.11ac (VHT20),802.11ac (VHT40),802.11ac (VHT80)
The frequency, mode and the maximum transmitted power in EU are listed below:
2412-2472MHz (802.11g 6 Mbps): 20.99 dBm
5180-5240MHz (802.11ac VHT20): 26.40 dBm
5260-5320MHz (802.11ac VHT40): 25.83 dBm
5500-5700MHz (802.11ac VHT80): 24.79 dBm
The device is restricted to indoor use only when operating in the 5150 to 5350 MHz frequency range.
The adapter shall be installed near the equipment and shall be easily accessible.
AT BE BG CZ DK EE FR
DE IS IE IT EL ES CY
LV LI LT LU HU MT NL
NO PL PT RO SI SK TR
FI SE CH UK HR UA
Safety Notices
• U se this product in environments with ambient temperatures between 0°C(32°F) and 40°C(104°F).
• R efer to the rating label on the bottom of your product and ensure your power adapter complies with this
rating.
• D O NOT place on uneven or unstable work surfaces. Seek servicing if the casing has been damaged.
• D O NOT place or drop objects on top and do not shove any foreign objects into the product.
• D O NOT expose to or use near liquids, rain, or moisture. DO NOT use the modem during electrical storms.
• D O NOT cover the vents on the product to prevent the system from getting overheated.
• D O NOT use damaged power cords, accessories, or other peripherals.
• I f the Adapter is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.
• T o prevent electrical shock hazard, disconnect the power cable from the electrical outlet before relocating the
system.
2019/3/5 15:22:18