Sony VAIO PCG-R505JEK User Manual page 148

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Common Solutions dialog box (1st level)
Connect to the Internet before attempting to view the category, "Vaio Support Local
Server (http://sdcglobal4.sel.sony.com...)." This category is unavailable without an
Internet connection.
3 Click the resize arrows next to the SupportAction categories to expand or
collapse the categories.
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