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Symptom
The system stops
• Remove the adapter and press the power button for
during use or does
approximately 6 seconds to reset the system. Once
not properly turn
the system is reset, press the power button again
off.
to turn on the computer.
- Caution: Unsaved data may be lost. Pressing the
power button while the PC is in use may cause
damage to the hard disk or a system error.
Screen brightness
This product has a Vari-Bright™ function that extends
changes while the
battery life by adjusting screen brightness according
battery mode is in
to the user's environment.
use.
If you do not want to use the Vari-Bright™ function,
change the settings as follows.
• Press the Start button [
[AMD Software].
• Turn off the function or change the settings in
[Vari-Bright] in the [
- The [AMD Software] app will be automatically
installed when connected to Internet. The app
name and settings screen may vary depending on
the version of the graphics driver.
Cause and Solution
] and run [All apps] >
] > [Display] tab.
Symptom
The touchpad is
• Press the Start button [
not functioning
[LG Smart Assistant]. Then press [Dashboard] >
properly.
[Touchpad].
• If the touchpad does not function properly, the
touchpad is either in the Touchpad Off (disabled)
state or Touchpad Auto (disabled when the mouse
is connected) state.
- For details on the touchpad settings, refer to the
LG Easy Guide of the LG PC Manuals.
You selected the
• Refer to [Recovering the System] in LG Easy Guide
wrong display
of the LG PC Manuals to initialize the PC and set
language for
the language again.
Windows.
• All data will be lost during the initialization, so you
must back up all critical data in advance.
The wireless
• Press [Fn] + [F6] to check if the wireless network
network is not
device is turned off.
connected.
- Press [Fn] + [F6] to set airplane mode to [OFF].
Click the Wi-Fi [
taskbar and check if AP displays properly.
• Every time you press [Fn] + [F6], the wireless
network and airplane mode turns on or off.
• You may not be able to connect to a secure wireless
network. Ask the wireless network administrator.
• Reinstall the wireless LAN driver.
Pre-Tech Support Checklist
6
Cause and Solution
] and run [All apps] >
] icon on the right side of the
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