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Table of Contents
Related Manuals for Cortelco 2747
Summary of Contents for Cortelco 2747
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Page 1: User Manual
VOIP 2747 IP Phone User Manual 274701-VIP-PAK Cortelco Release 5.1... -
Page 2: Table Of Contents
...4 EATURES ARDWARE PECIFICATION BASIC INSTALLATION ...8 PPEARANCE NTRODUCTION 2.1.1 Key parts of the 2747 ...8 2.1.2 Rear and Back side Panel of the 2747 ...9 2.1.3 K ...10 EYPAD EFINITION LCD M ...14 NSTALLATION NVIRONMENT CONFIGURATION FROM KEYPADS...19 ETWORK ONFIGURATION 3.1.1... - Page 3 4.1.2 Others...31 4.1.2.1 MAC Address...31 4.1.2.2 NTP Server...31 4.1.2.3 Time Zone ...32 H.323 C ONFIGURATION ON WEB 4.2.1 H.323 Parameters ...32 4.2.2 Forward Mode ...32 4.2.3 Advanced...33 4.2.3.1 Min Media Port :...33 4.2.3.2 Max Media Port : ...33 4.2.3.3 Codec : ...33 SIP C ONFIGURATION ON WEB 4.3.1...
- Page 4 HECK CALL HISTORY ...39 EDIAL ...39 ORWARD ...39 RANSFER 5.6.1 Blind Transfer ...39 5.6.2 Attended Transfer...39 ...40 PHONE BOOK AND SPEED DIAL ...40 ATTACHMENT ...41 H.323 I NTEROPERABILITY SIP I NTEROPERABILITY INCOMING OUTGOING MISSED CALLS ...41 ...43 ) ...38...
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Page 5: Overview
DSP (Digital Signal Processing) technology, the VOIP 2747 delivers outstanding voice quality that is comparable to PSTN. With the built in LCD display, the user can easily configure the VOIP 2747 for first time installation in just a few minutes. In addition to the advanced VoIP... - Page 6 Silence suppression can save about half of the network bandwidth needed during normal VoIP conversation. Ping function supported : • Pings another device on the Internet from the VOIP 2747 to make sure the Internet connection is ok. System status display on the LCD panel : •...
- Page 7 User can easily observe if the VOIP 2747 is working normally and monitor the system status (network status, registering status) from the LCD panel display. A “PKT Trace” function is supported to display the packets received on the LCD panel and helps network administrator find the problem on line.
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Page 8: Hardware Specification
Universal Switching Power Adaptor Speaker Dimension Weight Operating Temperature Humidity EMI Compliance Table 1. Hardware Specification of VOIP 2747 VOIP 2747 1xRJ45 10/100 Base-T Ethernet, line auto-sensing/switching. 1xRJ45 10/100 Base-T Ethernet, line auto-sensing/switching. 2x16 characters 36-button keypad Input: 100-240V AC Output: +7V DC, 800mA 8 Ohm/0.2 Watt speaker for speakerphone operation... -
Page 9: Basic Installation
2 Basic Installation 2.1 Appearance Introduction 2.1.1 Key parts of the VOIP 2747 The key parts of the VOIP 2747 series IP Phone are shown in figure 1, and include the following: 1. 2x16 LCD Display 2. Keypad 3. Usage Indicator 4. -
Page 10: Rear And Back Side Panel Of The 2747
2.1.2 Rear and Back side Panel of the VOIP 2747 The rear and back side panel illustration is shown in figures 2 and 3; main parts include: 1. RJ-45 Ethernet Port 2. RJ-45 Ethernet Port 3. Power Adaptor Jack 4. Handset Jack Figure 2. -
Page 11: Keypad Definition
2.1.3 Keypad Definition Figure 3. Keypad illustration Light The red light blinks when there is an incoming call and provides Message Waiting indication. LCD Display Menu and all status displays for user. “ UP” Key When the IP phone is in the menu selection mode, this key is used to scroll up the menu items. - Page 12 “ DOWN” Key When the IP phone is in the menu selection mode, this key is used to scroll down the menu items. When the IP phone is editing menu item contents, this key is used as “ right shift” to shift the cursor right a digit for each key press. 4.
- Page 13 10. Menu / OK When the IP phone is in idle state, this key is used as a “Menu” key to bring up the menu selection on the LCD display. When inside the menu selection/setting on the LCD display, this key is used as an “OK”...
- Page 14 15. Speed Dial M1 – M10 Users are able to store 10 specific phone numbers in the slots of M1 - M10. Users are able to make a speed dial call to the specific party by pressing the speed dial key from M1 – M10. 16.
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Page 15: Lcd Menu List
2.2 LCD Menu List The following is the roadmap for the menu on your IP phone: (SIP & H.323 share a similar menu, different parts are written separately.) View Network Value IP Address Network Mask Default Route DNS Server Ping Restart Image Version (Yes / No) PKT Trace... - Page 16 Disp Name Login ID Number Password (Yes / No) Proxy On If Yes: Proxy Address Proxy Port (Yes / No) Outbound Proxy If Yes: Outbound Proxy IP Outbound Proxy Port (Yes / No) RTPLowBW Forward Mode (Yes / No) Immediate If Yes: Immediate Number (Yes / No) Busy...
- Page 17 Dump! Network MAC Address NTP Server Restart Count RTP Process (Yes / No) Bypass Server (Yes / No) Jitter Buffer (Yes / No) Auto Upgrade Phone Advanced Codec G.711u G.711a G.729 G.723 Voice (Yes / No) VAD BG Noise Level Volume Ring Volume Handset Volume...
- Page 18 User Setting Platform Billing Server Login User Name Password Confirm Password Statistics User Statistics User Statistic Phone Statistic Phone Statistics Call Missed Call Received Call Dialed Additional International My Country Code Area Prefix Code...
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Page 19: Installation Environment
2.3 Installation Environment Figure 4. Installation Environment Step 1： Connect your IP phone to its handset by plugging one end of the coil cord into the handset and the other end into the jack on the bottom of the IP phone. -
Page 20: Configuration From Keypads
3 Configuration from Keypads The VOIP 2747 series IP Phone is designed to be installed easily and is very user-friendly so almost all the configurations can be done through the keypad and LCD screen display on the phone set in a few minutes. In order to make a VoIP... -
Page 21: Pppoe Method
3.1.2 PPPoE Method Many of the broadband network connections now provided are ADSL connections. Under this environment, the IP Phone can directly connect to the ADSL modem by setting the PPPoE account (user name and password) provided by the ADSL service provider. Configure ►... -
Page 22: Registration To Gk / Proxy Server
IP Phone model) 3.2.1 Registration to a gatekeeper (H.323 version) When the VoIP vendor/operator is running the H.323 system, use the VOIP 2747 to register to the gatekeeper. Configure the following parameters to do the registration. Configure ► Password：135 ► H323 Number –... -
Page 23: Registration To A Proxy Server (Sip Version)
Some gatekeepers require the devices to keep re-registering to it using the full information, in this case, please set the “FullRRQ” to “Yes”. Note: The VOIP 2747 can pass the NAT/router devices if the gatekeeper supports this function. The IP Phone will automatically detect if the gatekeeper supports this and do the proper configuration to work under this NAT environment. - Page 24 proxy server. Another is the proxy server port, to set the port of the proxy server; its value is usually 5060 unless specified by the service vendor. If the IP Phone does not register to any proxy server, it still can call to another IP phone by calling the IP address directly.
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Page 25: Registration / Startup Message
This means that the VOIP 2747 is working OK and ready for outgoing/incoming calls. The number inside braces () is the IP phone’s number. SIP (Proxy Off) Date Time This means that the VOIP 2747 is working OK and ready for outgoing /... - Page 26 incoming calls. If the “Proxy On” flag is “No”, then the IP Phone does not need to register. In this case, you can call the IP address of another IP Phone directly. (c). When the IP Phone is configured to use a gatekeeper or proxy server, but has not yet registered successfully or failed, the LCD screen will display the following message: Registering (number)
- Page 27 (e). When the IP Phone fails in obtaining an IP address from the DHCP server, the LCD screen will display the following message : DHCPFail (number) Date Time This means that the IP phone is configured to use DHCP to get an IP address, but the DHCP procedure failed (cannot find a DHCP server or the DHCP server rejected the IP assignment).
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Page 28: Call Forward Configurations
FWD(number) Date Time This means that the VOIP 2747 is working OK and ready for outgoing/incoming calls. For any incoming call, it will be forwarded to the “Immediate Forward Number”, and this IP Phone will not ring. See Sect. 3.4. -
Page 29: Busy Forward
3.4.2 Busy Forward To enable Busy Forward mode, Press MENU/OK with Item 2 Busy selected. The display will change to 2 (Yes) Busy and 3. Busy Number will appear. Press DOWN Then MENU/OK to enter the target number for Busy Forwarding. The display will show Busy Number =. -
Page 30: Restart
Internet connection by pinging another device that is already on the public Internet. 3.5.3 Restart By selecting “View” ”Restart”, the VOIP 2747 will perform a “warm restart.” This will unregister the phone from the gatekeeper or proxy server, and will also disconnect the modem connection if a modem is connected. -
Page 31: Web Configuration
4 Web Configuration The phone provides a web interface for configuration. Please note that the web interface will only work with Internet Explorer. To use this configuration method, enter the IP address of the phone into the browser address bar. The following login window will appear: The default username is “root”, and the default password is “1234”. -
Page 32: Network Configuration On Web
4.1 Network Configuration on web Clicking on the “Network” icon on the left banner will bring up following page to allow network configuration. 4.1.1 Basic Please see section 3.1 for an explanation of each field. 4.1.2 Others 4.1.2.1 MAC Address View the MAC Address of the IP Phone. -
Page 33: Time Zone
4.1.2.3 Time Zone Used to specify the time zone. display a list of all available time zones. For example, the value should be set to -6 for US Central Time. 4.2 H.323 Configuration on web Clicking on the “H.323” icon on the left banner will display the following page to allow configuration of H.323 related parameters. -
Page 34: Advanced
4.2.3 Advanced 4.2.3.1 Min Media Port : The minimum value of the range of the transmitted RTP packet’s port. 4.2.3.2 Max Media Port : The maximum value of the range of the transmitted RTP packet’s port. 4.2.3.3 Codec : The type of the Codec of the transmitted RTP packets. 4.3 SIP Configuration on web Clicking on the “SIP”... -
Page 35: Sip Parameters
4.3.1 SIP Parameters Please see section 3.2 for an explanation of each field. 4.3.2 Forward Mode Please see section 3.4 for an explanation of each field. 4.3.3 Advanced 4.3.3.1 Reg From Modifies the “From:” field in the SIP / SDP messages. This field should be left empty in most cases. -
Page 36: Phone Configuration On Web
4.4 Phone Configuration on web Clicking on the “Phone” icon will display the following page to allow configuration of phone related parameters. 4.4.1 Prefix These entries are used for VoIP systems which require special treatment of country codes, international codes, and area codes. Any numbers placed in the “My Country Code”... -
Page 37: Handset Volume
4.4.2.2 Handset Volume Adjusts the volume of incoming calls on the handset. 4.4.2.3 Handfree Volume Adjusts the volume of incoming calls on the handsfree. 4.4.2.4 CodecTxGain Adjust the output voice volume. 4.4.2.5 Ring Type Changes the ringing type(ring pattern) of an incoming call. 4.4.2.6 RTPLowBW Checking this box will cause the phone to decrease the voice packet bandwidth in the transmit direction. -
Page 38: Bg Noise Level
4.4.3.2 BG Noise Level This value controls the sensitivity of the VAD detection. 4.5 System Configuration Clicking on the “System” icon will display the following page to allow configuration of system related parameters. This page allows software upgrades, username/password changing, and rebooting (restarting). -
Page 39: Call Functions
5 Call Functions 5.1 Making Calls To make a call, pick up the handset or press the SPEAKER button, dial the called party’s number, and end with “#” key or RE/DIAL. 5.2 Receiving Calls To answer a call when the phone is ringing, pick up the handset or press the SPEAKER button. -
Page 40: Redial
5.4 Redial To call the last dialed number (redial), press the “RE/DIAL” key immediately after going off-hook. 5.5 Call Forward Call forwarding functions can be set via the keypad or by web configuration. Please refer to section 3.5 for more details. 5.6 Call Transfer This phone supports three types of call transfer. -
Page 41: Call Hold
5.7 Call Hold As described above, the HOLD button allows attended transfer. If the number of the third party is not dialed in 8 seconds, the phone will go into the “Hold” state. By pressing HOLD again, the call can be continued 5.8 Phone Book and Speed Dial 5.8.1 Phone Book The Phone Book allows 50 names and numbers to be stored. -
Page 42: Attachment
Select the information to be stored and press “MENU/OK.” Press “CANCEL” three times to return to the idle state. 6 Attachment 6.1 H.323 Interoperability List The followings devices that have been tested to be interoperable with the 2747 IP Phone. - Client/Terminal Microsoft NetMeeting, Version 3.01 OpenH323 Phone, Version 1.6.0... - Page 43 IBM Corporation, Java-based Voice Server (IMTC 2002) First Virtual Communications, Click To Meet Web Endpoint (IMTC 2002) Innovaphone, IP200 (IMTC 2002) UniData iW200 Cisco7905 IP Phone - GateKeeper Cisco AS5350 Gatekeeper function Citron Network Inc. Gatekeeper Radvision ProLab GateKeeper Simulator, Version 1.0, October 2001 OpenH323 GateKeeper, Version 1.3.2 GnuGK III (Institute, Institute for Information Industry) GateKeeper, Version 1.0...
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Page 44: Sip Interoperability List
- SoftSwitch ZTE Telcom. Softswitch WalkerSun softswitch 6.2 SIP Interoperability List The following devices have been tested to be interoperable with the 2747 series IP Phone. Client/Terminal -SCS-Client V1.00 -SIPS 2.0.43.11 -SJ-Phone 1.10.187c -X-Lite – FWD V2.0 -Softphone – Simems V0.90Bata27 -Estara V3.0.0.15... -
Page 45: Limited Warranty
LIMITED WARRANTY If you purchased this product new in the U.S. or Puerto Rico, CORTELCO warrants it against defects in material and workmanship for a period of one (1) year from the date of original purchase. This warranty is in lieu of all other express warranties.