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Problem
•
•
Unable to
connect to the
network.
•
•
You cannot
answer
incoming
•
calls.
•
You cannot
make
outgoing
•
calls.
•
PIN Code is
blocked.
•
•
Battery will
not charge.
•
Possible cause
SIM card invalid.
You are not within the
network's service area.
Poor signal.
You have activated Reject
List in the Caller Groups
option.
You have activated the Call
Barring feature.
You have activated the Call
Barring feature.
You have activated the Fixed
Dialing Number feature.
You
have
entered
incorrect PIN code three
consecutive times.
The
battery
or
charger is damaged.
The phone's temperature is
below 0°C or higher than
45°C.
Poor contact between the
battery and charger.
Contact your network operator.
Check the service area with
your network operator.
Move to an open space, or if
you are inside a building, move
closer to a window.
Go to Phone Book > Caller
Groups > Reject List in order
to remove contacts from the
list.
Go to Settings > Call Settings
> Call Barring, and then select
Cancel All.
Go to Settings > Call Settings
> Call Barring, and then select
Cancel All.
Go to Settings > Call Settings
> Fixed Dialing Number to
turn this feature off.
Contact your network operator.
an
If
the
provides the SIM card's PUK
code, use the PUK code to
unlock the SIM card.
Contact the dealer.
battery
Adjust the battery charging
environment to avoid extremes
of temperature.
Check all connectors to make
sure all connections have been
properly made.
Troubleshooting
Solution
network
operator
79
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