Table of Contents
Advertisement
FAQ
The telephone does not
charge properly
The phone does not
switch on
Unable to dial a number Make sure you have dialed a valid phone number.
Poor sound quality
The other party cannot
hear you during a call
The receiver volume is
low
The phone signal is
poor or switches off
frequently
The phone displays "out
of network" or "network
failure".
Item to be checked
Make sure that the charger is correctly connected to the
phone and the power socket.
Make sure you are using a charger specifically designed
for this phone.
Check the battery charge level.
Make sure the battery is properly installed.
Press and hold the ON key until the screen comes on.
Check if your phone is connected to the network.
Check if the reception signal is strong enough.
If you are inside a building, rotate the phone or move close
to a window.
Make sure the mouthpiece is not blocked.
Check if the receiver volume is set to maximum.
Make sure the phone antenna is not damaged.
Check the phone signal strength.
If there is no signal, use your phone in a location where the
signal is strong.
Check if you are in an area where the signal is weak (in a
tunnel or surrounded by building). Move to another
location and try again.
Make sure you are not trying to use a service that you
haven't subscribed to. If you require this service, contact
the network for details.
17
Advertisement
Table of Contents
