Table of Contents
Advertisement
Error Message
Touchscreen Init.
Failed
Tray #1 Settings
MP Tray Settings
Unable to Clean XX
Unable to Initialize
XX
Unable to Print XX
Unusable Device
Disconnect device
from front connector
& turn machine off &
then on
Unusable Device
Please disconnect USB
device.
Wrong Tray Settings
Related Information
•
Troubleshooting
•
Error Messages When Using the Brother Web Connect Feature
Related Topics:
•
Touchscreen LCD Overview
•
Print the Network Configuration Report
•
Refill the Ink Tanks
•
Change the Check Paper Size Setting
•
Load Paper
•
Printer Jam or Paper Jam
•
Paper is Jammed in the Front of the Machine
•
Remove Paper Scraps
•
Clean the Paper Pick-up Rollers
•
Change the Paper Size and Paper Type
•
Print Settings (Windows)
•
Print Options (Mac)
•
Load Paper in the Multi-purpose Tray (MP Tray)
Cause
The touchscreen was pressed before the
power on initialization was completed.
Debris may be stuck between the lower
part of the touchscreen and its frame.
This message is displayed when the
setting to confirm the paper type and size
is enabled.
The machine has a mechanical problem.
-OR-
A foreign object, such as a paper clip or a
piece of ripped paper, is in the machine.
A broken device is connected to the USB
direct interface.
A USB device or USB flash drive that is
not supported has been connected to the
USB direct interface.
The machine's Paper Size and Tray Use
settings do not match the size of paper in
the tray you are using.
Action
Make sure nothing is touching or resting
on the touchscreen, especially when
plugging the machine in.
Insert a piece of stiff paper between the
lower part of the touchscreen and its
frame and slide it back and forth to push
out the debris.
To not display this confirmation message,
change the setting to Off.
See Related Information: Change the
Check Paper Size Setting.
Open the top cover and remove any
foreign objects and paper scraps from
inside the machine. If the error message
continues, disconnect the machine from
the power for several minutes, and then
reconnect it.
You can try additional paper jam clear
operations.
See Related Information: Remove Paper
Scraps.
Unplug the device from the USB direct
interface, then press
machine off and then on again.
Unplug the device from the USB direct
interface. Turn the machine off and then
on again.
Follow the instructions on the touchscreen
and try to print again.
Configure the paper size setting for the
tray according to the LCD instructions.
to turn the
241
Advertisement
Table of Contents
