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Data Services FAQs
How will I know when my phone is ready for data service?
Your user name (for example,
will be displayed when you access
.
Account Details
How do I sign in for the first time?
You are automatically signed in to access data services
when you turn on your phone.
How do I know when my phone is connected to data services?
Your phone automatically connects when data service
is used or an incoming message arrives. You will also
see the
indicator.
Can I make calls and use data services at the same time?
You cannot use voice call and data services
simultaneously. If you receive a call while data service
is active, your phone forwards the call to voicemail. You
can place an outgoing call anytime, but it will interrupt
any in-progress data session.
bsmith01@sprintpcs.com
> My Account >
When is my data connection active?
Your connection is active when data is being
transferred. Outgoing calls are allowed; incoming calls
go directly to voicemail. When active, the
)
flashes on your phone's display screen.
When is my data connection dormant?
If your phone receives no data for 10 seconds, the
connection goes dormant. When the connection is
dormant, you can make and receive voice calls. (The
connection may become active again quickly.) If no
data is received for an extended period of time, the
connection will terminate.
Can I sign out of data services?
You can sign out without turning off your phone;
however, you will not be able to browse the Web or use
other data services. While signed out, you can still
place or receive phone calls, check voicemail, and use
other voice services. You may sign in again at any time.
To sign out, press
in your phone's menu.
Data On
> Settings > Others > Data >
3B. Web and Data Services
indicator
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