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Troubleshooting
Problems
Connection to your PC
is disabled.
Playing is disabled.
File upload is disabled.
Files or data are
missing.
Abnormal Play Time
Display during Play
58
(Continued)
Checkpoints & Troubleshooting
Press <Start> on the toolbar of your PC to run Windows
I
Update. Select Key Updates and Service Packs, then update
all. Reboot your PC and reconnect.
Check if the available file has been saved in the player.
I
Check if the file is damaged.
I
Check if there is enough battery power.
I
Check if the USB cable is securely connected.
I
Reconnect if necessary.
Check if the memory is full.
I
Check if the USB cable has been disconnected during file or
data transmission. If this is the case, it may cause serious
damage not only to files/data but also to the player. You have
to be extra cautious as Samsung is not responsible for data
loss.
Check if the file is in VBR (Variable Bit Rate) format.
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