PROBLEM
Player isn't playing.
File upload doesn't
work.
Files or data are
missing.
Abnormal play time
display during play.
Abnormal display of fi le
name.
The product is hot.
A message appears
while watching a video.
SOLUTION
• Check if the available fi le has been saved in
the memory.
• Check if the music fi le is damaged.
• Check if there is enough battery power.
• Check if the USB cable is securely connected.
Reconnect if necessary.
• Check if the memory is full.
• Press the Reset hole.
• Check if the USB cable has been disconnected
during fi le or data transmission. If this is the
case, it may cause serious damage not only to
fi les/data but also to the product. Samsung is
not responsible for any data lost.
• Check if the fi le is in Variable Bit Rate (VBR)
format.
• Go to <Settings>
<ID3 Tag> in the Main Menu screen and set
an appropriate language and update the library
manually.
• Heat may be generated during recharging. This
has no effect on the product life or functions.
• Try to download the video clip through EmoDio
again.
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troubleshooting _ 91