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12
TROUBLESHOOTING
If you think something may be wrong with your
refrigerator, you can carry out some easy checks
before calling for service. You may locate the
problem, sparing yourself from inconvenience, saving
time and money.
Problem
Solution
When your
• Check that the power cord is plugged into the
power outlet properly and that the outlet is
appliance is not
switched 'ON'.
operating
• Try running another appliance from the power
outlet. If no power is coming from the outlet
you may have blown a fuse or tripped a circuit
of your household
power supply.
• Try adjusting the temperature control to a
slightly "colder" position.
• It is normal for the freezer fan NOT to operate
during the automatic defrost cycle, or for a
short time after the appliance is switched on.
When there
Modern refrigerators/freezers with increased
storage capacity use high speed compressors.
is refrigerator/
These can provide a seemingly high level of
freezer noise
sound which is quite normal. Normal operational
sounds include:
• Occasional gurgling, similar to water boiling.
• Air flow noise (air circulates because of a
small fan).
• A popping noise heard during automatic defrost.
Other strange sounds may mean that you need
to check and take action. For example, noises
may mean that:
• The cabinet is not level.
• The floor is uneven or weak.
• Bottles are badly placed and rattling.
• There are vibrations from an object on top of or
behind or beside the refrigerator.
• The back of the refrigerator cabinet is touching
the wall.
Remember it is quite normal for noise to seem
louder when the refrigerator starts operating, or
during quieter periods such as night time.
When
In normal operation, the fridge transfers heat
from inside to outside of the cabinet. It is normal
temperature is
for the side and rear of the fridge to feel warm/
hot/warm on
hot while operating. This will be more noticeable
the outside and
during start up and hot ambient conditions.
rear side of the
fridge
Problem
Solution
If there are
• The interior may need cleaning.
odours inside
• Some foods produce odours.
the appliance
• Some containers and wrapping can cause
odours.
• Ask yourself if the odour started about
the same time you started storing something
unusual.
When the
Your new appliance provides you with large
capacities in both the refrigerator section and
motor seems to
the separate freezer. It is normal for the motor to
run more than
operate frequently. However, to keep operation
expected
to a minimum, check the following:
• Are doors kept open too long or too often?
• Are controls set too cold? Refer to page 8
"Controlling temperature".
• Have large amounts of warm food just recently
been stored? Summer, festive seasons and
holidays usually mean a lot more work for
your appliance.
• If the day is hot or the room is very warm, the
appliance will need to run more than normal.
• The appliance will run more than normal just
after you install it or when it has been turned
off for a long time.
If the
• Check that the appliance has enough
clearance at the sides, back and top. Refer to
temperature in
page 5 "Installing your new appliance".
the refrigerator
is too warm
• Refer to page 8 "Controlling temperature".
• You may have kept the door open too long or
too frequently.
• Food containers or packaging may be holding
a door open.
If the
• Refer to page 8 "Controlling temperature".
temperature in
• Increase the temperature to avoid high energy
the refrigerator
consumption.
is too cold
If heavy frosting
Make sure you fully close the freezer and fridge
doors. If the doors are left partly open a heavy
occurs in the
frost will coat the inside of the freezer. If a frost
freezer
develops, remove it. Take care to properly close
the doors and the frost will not reoccur.
If water drips
The defrost water tray, (located on the
on the floor
compressor at the back of the cabinet), may not
be properly positioned, or the drain tube may not
be properly positioned to direct water into this
tray. You may need to pull the refrigerator away
from the wall to check the tray and tube.
If you still require service
If you have a problem, and the problem persists after
you have made the checks mentioned above, contact
your nearest Electrolux approved Service Centre or the
dealer you bought the refrigerator from. Be ready to
quote the model number, 9-digit PNC and 8-digit
serial number, which is stated on the label inside the
refrigerator compartment.
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