Table of Contents
Advertisement
TROUBLESHOOTING
If for some reason the program/activity stops working, please follow
these steps:
1. Turn the unit Off.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit On The unit will now be ready to play again.
5. If the unit still does not work, install a new set of batteries.
IMPORTANT NOTE:
If the problem persists, please call our Consumer Services
Department at 1-800-521-2010 in the U.S., 1-877-352-8697
in Canada, or by going to our website vtechkids.com and filling
out our Contact Us form located under the Customer Support
link. Creating and developing VTech products is accompanied by a
responsibility that we take very seriously. We make every effort to
ensure the accuracy of the information, which forms the value of
our products. However, errors sometimes can occur. It is important
for you to know that we stand behind our products and encourage
you to contact us with any problems and/or suggestions you might
have. A service representative will be happy to help you.
Environmental Phenomena
The unit may malfunction if subjected to radio-frequency interference.
It should revert to normal operation when the interference stops. If
not, it may become necessary to turn the power Off and back On, or
remove and reinstall the batteries. In the unlikely event of an electrostatic
discharge, the unit may malfunction and lose memory, requiring the
user to reset the device by removing and reinstalling the batteries.
6
Advertisement
Table of Contents
