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Summary of Contents for Samsung SM-A245M/N
- Page 1 USER MANUAL SM-A245M/N SM-A245M/DSN English (LTN). 03/2023. Rev.1.0 www.samsung.com...
- Page 2 Device layout and functions 66 Samsung Notes Charging the battery Samsung Members Nano-SIM card Samsung Kids microSD card 68 Samsung Global Goals Turning the device on and off 68 Galaxy Shop Initial setup 68 Galaxy Wearable Samsung account 69 Calendar...
- Page 3 Table of Contents Settings 99 Security and privacy 100 Face recognition 80 Introduction 102 Fingerprint recognition 80 Samsung account 105 Samsung Pass 80 Connections 107 Secure Folder 82 Wi-Fi 110 Location 83 Bluetooth 111 Safety and emergency 84 NFC and contactless payments...
- Page 4 Table of Contents Usage notices 123 Precautions for using the device 125 Notes on package contents and accessories 126 Device overheating situations and solutions Appendix 130 Troubleshooting 136 About Hearing Aid Compatibility (HAC)
- Page 5 Getting started Device layout and functions Speaker Front camera Light sensor SIM card / microSD card tray Volume key Proximity sensor Side key (Fingerprint recognition sensor) Touch screen Headphone jack Multipurpose jack (USB Type-C) Microphone GPS antenna Rear camera Flash NFC antenna Main antenna Speaker...
- Page 6 If you use the device with its glass or acrylic body broken, there may be a risk of • injury. Use the device only after it has been repaired at a Samsung Service Center or an authorized service center. If dust or foreign materials enter the microphone, speaker, or receiver, or if these •...
- Page 7 Getting started Hard keys Function Press and hold to turn the device on or off. • Side key Press to turn on or lock the screen. • Press twice to open the app or feature you set. • Side key + Press simultaneously to capture a screenshot.
- Page 8 Getting started Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Wired charging Connect the USB cable to the USB power adapter and plug the cable into the device’s multipurpose jack to charge the battery.
- Page 9 Getting started Charging other devices Use the USB cable to charge another mobile device with your phone’s battery. Connect your phone and the other device using your phone’s USB cable. A USB connector may be needed depending on the other device. When charging starts, the battery charging icon will appear on the other device’s screen.
- Page 10 Getting started Battery charging tips and precautions Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device. Connecting the charger improperly may cause serious damage to the device. Any •...
- Page 11 Getting started Nano-SIM card Insert the SIM or USIM card provided by your carrier. For dual SIM models, you can insert two SIM or USIM cards so you can have two phone numbers or carriers for a single device. In some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted.
- Page 12 Insert the tray back into the tray slot. Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not • responsible for any damages or inconveniences caused by lost or stolen cards.
- Page 13 SD card manufacturer and type. To check out your device’s maximum SD card capacity, refer to the Samsung website. Insert the ejection pin into the hole on the tray to loosen the tray.
- Page 14 Doing so can cause data to be damaged or lost or cause damage to the external storage or phone. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
- Page 15 Getting started Turning the device on and off Follow all posted warnings and directions from authorized personnel in areas where the use of wireless devices is restricted, such as airplanes and hospitals. Side key Turning the device on Press and hold the Side key for a few seconds to turn on the device. Turning the device off To turn off the device, press and hold the Side key.
- Page 16 Alternatively, open Settings and tap Accounts and backup → Manage accounts → Add account → Samsung account. Sign in to your Samsung account. If you do not have a Samsung account, tap Create account. Finding your ID and resetting your password If you forget your Samsung account ID or password, tap Find ID or Forgot password? on the Samsung account sign-in screen.
- Page 17 This feature may not be supported on some devices or computers. • Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung • takes copyright seriously. Only transfer content that you own or have the right to transfer. Transferring data using a USB cable You can connect your previous device to your new phone with the USB cable to transfer data.
- Page 18 Getting started Transferring data wirelessly Transfer data from your previous device to your new phone wirelessly through Wi-Fi Direct. On the previous device, open Smart Switch. If you do not have the app, download it from Galaxy Store or Play Store. On your new phone, open Settings and tap Accounts and backup →...
- Page 19 Smart Switch. On the computer, open Smart Switch. If your previous device is not a Samsung device, back up data to a computer using an app provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.
- Page 20 Getting started Understanding the screen Controlling the touch screen Tapping Touching and holding Tap the screen. Touch and hold the screen for approximately 2 seconds. Dragging Double tapping Touch and hold Double tap the an item and screen. drag it to the target position.
- Page 21 Getting started Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.
- Page 22 Getting started Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. Switching between Home and Apps screens On the Home screen, swipe upwards to open the Apps screen.
- Page 23 Getting started Editing the Home screen On the Home screen, touch and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. Adding panels: Swipe to the left, and then tap •...
- Page 24 Getting started Launching Finder Search for content on the device. On the Apps screen, tap Search. Alternatively, open the notification panel, swipe downwards, and then tap Enter a keyword. Apps and content on your device will be searched. If you tap on the keyboard, you can search for more content.
- Page 25 Getting started Moving apps from a folder • Drag an app to a new location. Deleting a folder • Touch and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen. Edge panel You can access your favorite apps and features from the Edge panels.
- Page 26 Getting started Lock screen Pressing the Side key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Side key to turn on the screen.
- Page 27 Getting started Icon Meaning LTE network connected Wi-Fi connected Bluetooth feature turned on Location services being used Call in progress Missed call New text or multimedia message Alarm turned on Mute mode / Vibration mode Airplane mode turned on Error occurred or caution required Battery charging / Battery power level The status bar may not appear at the top of the screen in some apps.
- Page 28 Getting started Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. How to capture a screenshot Use the following methods to capture a screenshot. You can check the captured screenshots in Gallery.
- Page 29 Getting started Notification panel When you receive new notifications, indicator icons appear on the status bar. To check out more information about the icons, open the notification panel and check the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
- Page 30 Getting started To change feature settings, tap the text under each button. To access more detailed settings, touch and hold a button. To rearrange buttons, tap → Edit buttons, drag a button to another location. Controlling media playback Control media on your phone and connected nearby devices on the notification panel. Open the notification panel and tap Media output.
- Page 31 Getting started Entering text Keyboard layout A keyboard appears automatically when you enter text. Additional keyboard functions Access more keyboard functions. Enter uppercase. For all caps, tap Delete a preceding character. it twice. Enter symbols. Break to the next line. Enter a space.
- Page 32 : Search for content and enter it. • : Translate text and enter it. • : Enter your personal information registered to Samsung Pass. • : Find spelling and grammatical mistakes and get suggestions when writing in • English.
- Page 33 Getting started Copying and pasting Touch and hold over text. Drag to select the desired text, or tap Select all to select all text. Tap Copy or Cut. The selected text is copied to the clipboard. Touch and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.
- Page 34 Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialized for Samsung Galaxy devices. Open the Galaxy Store app. Browse apps by category or tap to search for a keyword.
- Page 35 Apps and features Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device. To access your app permission settings, open Settings and tap Apps. Select an app and tap Permissions. You can check the app’s permissions list and change its permissions. To check or change app permission settings by permission category, open Settings and tap Apps →...
- Page 36 Apps and features Making calls from call logs or contacts list Open the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call. If this feature is turned off, tap → Settings → Other call settings, and then tap the Swipe to call or text switch to turn it on.
- Page 37 Apps and features Blocking phone numbers Block calls from specific numbers added to your block list. Open the Phone app, tap → Settings → Block numbers, and then select contacts or phone numbers to save in the blocked numbers list. When blocked numbers try to contact you, you will not receive notifications.
- Page 38 Follow the on-screen instructions to import contacts. Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. Open Settings, tap Accounts and backup → Manage accounts and select the account to sync with.
- Page 39 Apps and features Deleting contacts Open the Contacts app and tap → Edit. Select contacts and tap Delete. To delete contacts one by one, tap a contact from the contacts list and tap More → Delete. Sharing contacts You can share contacts with others by using various sharing options. Open the Contacts app and tap →...
- Page 40 Apps and features Messages Introduction Send and check messages by conversation. You may incur additional charges for sending or receiving messages when you are roaming. Sending messages Open the Messages app and tap Add recipients and enter a message. To record and send a voice message, touch and hold , and say your message.
- Page 41 Apps and features Sorting messages You can sort messages by category. Open the Messages app and tap Conversations → If the category option does not appear, tap → Settings and tap the Conversation categories switch to turn it on. Deleting messages Touch and hold a message to delete, then tap Delete.
- Page 42 Apps and features Taking pictures Open the Camera app. You can also open the app by pressing the Side key twice or dragging to the left on the locked screen. Some camera features are not available when you open the Camera app from •...
- Page 43 Apps and features The preview screen may vary depending on the shooting mode and which • camera is being used. The focus may not be clear if the subject is close. Take pictures or videos from a • good distance. If pictures you take appear blurry, clean the camera lens and try again.
- Page 44 Apps and features Locking the focus (AF) and exposure (AE) You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources. Touch and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked.
- Page 45 Apps and features : In FOOD mode, focus on a subject inside the frame and blur the image outside • the frame. : In FOOD mode, adjust the color temperature. • The available options may vary depending on the model or shooting mode. Photo mode The camera adjusts the shooting options automatically depending on the surroundings.
- Page 46 Apps and features Video mode The camera adjusts the shooting options automatically depending on the surroundings. On the shooting modes list, tap VIDEO and tap to record a video. To capture an image from the video while recording, tap to stop recording the video. The optical zoom may not work in low-light environments.
- Page 47 Apps and features Fun mode Take pictures or record videos with various effects. On the shooting modes list, tap FUN. Select an effect. Tap the effect button to take a picture. To record a video, touch and hold the effect button. Pro mode Capture pictures while manually adjusting various shooting options, such as exposure value and ISO value.
- Page 48 Apps and features Separating the focus area and the exposure area You can separate the focus area and the exposure area. Touch and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame to the area where you want to separate the focus area and the exposure area. Panorama mode Using panorama mode, take a series of pictures and then stitch them together to create a wide scene.
- Page 49 Apps and features Food mode Take pictures of food with more vibrant colors. On the shooting modes list, tap MORE → FOOD. A frame will appear on the screen and the area outside the frame will be blurred. To resize the frame, drag a corner of the frame. Tap the area you want or drag the frame to move it.
- Page 50 Apps and features Slow motion mode Record a video for viewing it in slow motion. You can specify sections of your videos to be played in slow motion. On the shooting modes list, tap MORE → SLOW MOTION and tap to record a video.
- Page 51 Apps and features Customizing camera settings On the preview screen, tap . Some options may not be available depending on the shooting mode. Intelligent features Scene optimizer: Set the device to adjust the color settings and apply the optimized • effect automatically depending on the subject or scene.
- Page 52 Apps and features General Auto HDR: Take pictures with rich colors and reproduce details even in bright and • dark areas. Grid lines: Display viewfinder guides to help composition when selecting subjects. • Location tags: Attach a GPS location tag to the picture. •...
- Page 53 Apps and features Gallery Introduction Access images and videos stored in your device. You can also manage images and videos by album or create stories. Using Gallery Open the Gallery app. More options Search for images and videos. Sync images and videos.
- Page 54 Apps and features Viewing images Open the Gallery app and select an image. To view other files, swipe to the left or right on the screen. View the content on a large screen using the Smart View feature. Image and video thumbnail Add the image to favorites.
- Page 55 Apps and features Viewing videos Open the Gallery app and select a video to play. To view other files, swipe to the left or right on the screen. To use more options during playback, tap → Open in Video player. View the content on a Configure the caption large screen using the...
- Page 56 You can access images and videos saved in the cloud in your Gallery app and from other devices. When you connect your Samsung account and Microsoft account, you can set the cloud storage as Microsoft OneDrive.
- Page 57 Apps and features AR Zone Introduction AR Zone provides you AR related features. Choose a feature and capture fun pictures or videos. Launching AR Zone Use the following methods to launch AR Zone: Open the AR Zone app. • Open the Camera app and tap MORE → AR ZONE. •...
- Page 58 Apps and features Follow the on-screen instructions to create an emoji. More options My emojis list Edit the emoji. Selecting an AR emoji to use Open the AR Zone app, tap AR Emoji Studio → , and then select an emoji you want. Deleting AR emojis Open the AR Zone app, tap AR Emoji Studio →...
- Page 59 Apps and features Creating your contact profile with an AR emoji Use an emoji as your profile picture for your Samsung account and in the Contacts app. Open the AR Zone app and tap AR Emoji Studio. Tap Profile and select an emoji.
- Page 60 The following actions are an example of using your emoji stickers in the Messages app. While composing a message in the Messages app, tap on the Samsung keyboard. Tap the emoji icon. Select one of your emoji stickers. The emoji sticker will be inserted.
- Page 61 Apps and features Multi window (Using multiple apps at once) Introduction Run two apps at the same time in split screen view. You can also run multiple apps at the same time in the pop-up view. Split screen view Pop-up view Some apps may not support this feature.
- Page 62 Apps and features Split screen view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view. Alternatively, drag an app to where Drop here to open appears. On the apps list, select another app to open.
- Page 63 Apps and features Pop-up view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. Alternatively, drag an app to where Drop here for pop-up view appears. The app screen will appear in the pop-up view.
- Page 64 Browse the internet to search for information and bookmark your favorite webpages to access them conveniently. Open the Samsung Internet app. Enter the web address or a keyword, and then tap Go. To access the toolbars, swipe downwards slightly on the screen.
- Page 65 Using Samsung Health Open the Samsung Health app. When running this app for the first time or restarting it after performing a data reset, follow the on-screen instructions to complete the setup. To edit items on the Samsung Health home screen, tap → Manage items.
- Page 66 Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes. Creating notes Open the Samsung Notes app, tap , and then create a note. You can change the input method by tapping Insert files.
- Page 67 You can configure the settings for Samsung Kids and check the usage history. On the Samsung Kids screen, tap → Parental controls and enter your unlock code. Closing Samsung Kids To close Samsung Kids, tap the Back button or tap → Close Samsung Kids, and then enter your unlock code.
- Page 68 2015, consist of goals that aim to create a sustainable society. These goals have the power to end poverty, fight inequality, and stop climate change. With Samsung Global Goals, learn more about the global goals and join the movement for a better future.
- Page 69 Apps and features Calendar Manage your schedule by entering upcoming events in your planner. Creating events Open the Calendar app and tap or double tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details and tap Save.
- Page 70 Apps and features Reminder (Receiving notifications for to-do items) Register to-do items as reminders and receive notifications according to the condition you set. To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To use location reminders, the GPS feature must be turned on. Location •...
- Page 71 Apps and features Radio Open the Radio app. Before you use this app, you must connect headphones, which serve as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time. Enter radio frequency manually. Scan and save stations.
- Page 72 Apps and features Voice Recorder Record or play voice recordings. Open the Voice Recorder app. to start recording. Speak into the microphone. to pause recording. • While making a voice recording, tap BOOKMARK to insert a bookmark. • to finish recording. Enter a file name and tap Save.
- Page 73 Apps and features Calculator Perform basic arithmetic or scientific calculations. Open the Calculator app. : Check the calculation history. To clear the history, tap Clear history. To close the • calculation history panel, tap . : Use the unit conversion tool. You can convert various values, such as area, •...
- Page 74 Apps and features Changing the performance mode You can change the game performance mode. Open the Game Launcher app, tap More → Game Booster → Game optimization, and then select the mode you want. Performance: This focuses on giving you high performance while playing games. •...
- Page 75 The devices you can connect may vary depending on the region. Available • features may differ depending on the connected device. Connected devices’ own problems or defects are not covered by the Samsung • warranty. When problems or defects occur on the connected devices, contact the...
- Page 76 Select an option. No one: Do not allow others to find your phone. • Contacts only: Only allow Samsung users in your contacts to share with your • phone. Anyone nearby: Allow any nearby devices to share with your phone.
- Page 77 Apps and features Sharing through Web link Upload large files to the Samsung storage server and share them with others through Web link. Open the Gallery app and select an image. → Quick Share and select an option you want under Share to any device.
- Page 78 Apps and features Listening to music together with Galaxy Buds You can listen to music on your phone together through your Buds and your friend’s Buds. This feature is supported only on the Galaxy Buds series. Make sure that each phone and pair of Buds are connected. Refer to Pairing with other Bluetooth devices for how to connect.
- Page 79 Apps and features Smart View (Mirroring on a TV screen) View your phone’s displayed content on a large screen by connecting your phone to a screen mirroring-enabled TV or monitor. Open the notification panel, swipe downwards, and then tap (Smart View). Select a device to mirror your phone’s screen.
- Page 80 To search for settings by entering keywords, tap . You can also search for settings by selecting a tag under Suggestions. Samsung account Sign in to your Samsung account and manage it. On the Settings screen, tap Samsung account. Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
- Page 81 Settings Airplane mode: Set the device to turn off all wireless functions on your device. You • can use only non-network services. Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in airplane mode.
- Page 82 Settings Wi-Fi Turn on the Wi-Fi feature to connect to a Wi-Fi network and access the internet or other network devices. Connecting to a Wi-Fi network On the Settings screen, tap Connections → Wi-Fi and tap the switch to turn it on. Select a network from the Wi-Fi networks list.
- Page 83 Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. Precautions for using Bluetooth Samsung is not responsible for the loss, interception, or misuse of data sent or • received through Bluetooth. Always ensure that you share and receive data with devices that are trusted and •...
- Page 84 Settings Pairing with other Bluetooth devices On the Settings screen, tap Connections → Bluetooth and tap the switch to turn it The detected devices will be listed. Select a device to pair with. If the device you want to pair with is not on the list, set the device to enter Bluetooth pairing mode.
- Page 85 Settings Reading information from NFC tags Use the NFC feature to read product information from NFC tags. On the Settings screen, tap Connections and tap the NFC and contactless payments switch to turn it on. Place the NFC antenna area on the back of your device near an NFC tag. The information from the tag appears.
- Page 86 Settings Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to turn it on. When the data saver feature is turned on, the icon will appear on the status bar.
- Page 87 2.4 GHz, tap Advanced, and then tap the Hidden network switch to turn it off. If you turn on the Auto Hotspot feature, you can share your phone’s mobile data • connection with other devices signed in to your Samsung account. More connection settings Customize settings to control other connection features.
- Page 88 Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer through Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.
- Page 89 • when you make or answer a call, play media, and more. You can use this feature only when you signed in to the same Samsung account on the other device and you are wearing your Galaxy Buds. Call & text on other devices: Connect your tablet and phone to use calling and •...
- Page 90 Settings Modes and Routines Introduction Select a mode based on your current activity or location, or add your repeated usage patterns as routines and use your device more conveniently. On the Settings screen, tap Modes and Routines. Using modes Adding modes On the Settings screen, tap Modes and Routines →...
- Page 91 Settings Running routines Auto routines will run automatically when their conditions are detected. For routines which you set the running condition as Start manually, you can run them manually by tapping the button whenever you want. To run routines manually, tap next to the routine you want to run.
- Page 92 Settings Separate app sound: Set the device to play media sound from a specific app • separately on the other audio device. Refer to Separate app sound for more information. Some features may not be available depending on the model. Sound quality and effects Set the device’s sound quality and effects.
- Page 93 Settings Notifications Change the notification settings. On the Settings screen, tap Notifications. App notifications: Select the apps you want to receive notifications from. • Lock screen notifications: Set how to show notifications on the locked screen. • Notification pop-up style: Select a notification pop-up style and change the •...
- Page 94 Settings Eye comfort shield: Reduce eye strain by limiting the amount of blue light emitted • by the screen. You can set a schedule for applying this feature. Screen mode: Change the screen mode to adjust the display’s color and contrast. •...
- Page 95 Settings Motion smoothness The refresh rate is the number of times the screen is refreshed every second. Use a high refresh rate to prevent the screen from flickering when switching between screens. The screen will scroll more smoothly. When you select a standard refresh rate, you can use the battery longer.
- Page 96 Settings Adjusting the screen tone by color value Increase or lower certain color tones by adjusting the Red, Green, or Blue value individually. On the Settings screen, tap Display → Screen mode → Vivid. Tap Advanced settings. Adjust the R (Red), G (Green), or B (Blue) color bar to your preference. The screen tone will be adjusted.
- Page 97 Settings Lock screen Options Change the settings for the locked screen. On the Settings screen, tap Lock screen. Screen lock type: Change the screen lock method. • Smart Lock: Set the device to unlock itself when trusted locations or devices are •...
- Page 98 Settings Always On Display (Displaying information when the screen is turned off) You can check out information, such as the clock or calendar, or control music playback on the screen when it is turned off. You can also check notifications for new messages or missed calls. The Always On Display is set to appear only when you tap the screen.
- Page 99 Biometrics: Change the settings for biometric data. Refer to Face recognition • Fingerprint recognition for more information. Samsung Pass: Verify your identity through your biometric data. Refer to Samsung • Pass for more information. Secure Folder: Create a secure folder to protect your private content and apps from •...
- Page 100 Settings Face recognition You can set the device to unlock the screen by recognizing your face. If you use your face as a screen lock method, your face cannot be used to unlock • the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the face.
- Page 101 Settings Registering your face For better face registration, register your face indoors and out of direct sunlight. On the Settings screen, tap Security and privacy → Biometrics → Face recognition. Read the on-screen instructions and tap Continue. Set a screen lock method. Position your face inside the frame on the screen.
- Page 102 If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
- Page 103 Settings Ensure that the fingerprint recognition sensor and your fingers are clean and dry. • If you bend your finger or use a fingertip, the device may not recognize your • fingerprints. Make sure to cover the entire fingerprint recognition sensor with your finger.
- Page 104 Settings Unlocking the screen with your fingerprints You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password. On the Settings screen, tap Security and privacy → Biometrics → Fingerprints. Unlock the screen using the preset screen lock method. Tap the Fingerprint unlock switch to turn it on.
- Page 105 Using Samsung Pass to sign in to websites You can use Samsung Pass to sign in to websites that support ID and password autofill. On the sign-in page of the website, enter your ID and password, and then tap the website’s sign-in button.
- Page 106 Save. Managing sign-in information Check out the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. On the Samsung Pass main screen, tap Apps/websites and select a website or app from the list.
- Page 107 Settings Entering your personal information automatically You can use Samsung Pass to enter your personal information, such as your address or payment card information, on apps that support autofill. On the Samsung Pass main screen, select an option under Private info.
- Page 108 Samsung account appears, tap Activate. If you have forgotten the lock type, you can reset it using your Samsung account. If you do not turn on this feature, you cannot reset the lock type when you have forgotten it.
- Page 109 Touch and hold an app to delete, and tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Open the Secure Folder app and tap → Settings → Manage accounts → Add account.
- Page 110 Secure Folder and tap Uninstall. To access data backed up from Secure Folder, open the My Files app and tap Internal storage → Download → Secure Folder. Notes saved in Samsung Notes will not be backed up. Location Change settings for location information permissions.
- Page 111 Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices through Smart Switch.
- Page 112 Transferring data from your previous device (Smart Switch) for more information. Regularly back up your data to a safe location, such as Samsung Cloud or a computer, so that you can restore it if the data is damaged or lost because of an unintended factory data reset.
- Page 113 Settings Google Configure settings for some features provided by Google. On the Settings screen, tap Google. Advanced features Options Turn on advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Labs: Use new features of the device. •...
- Page 114 Settings Motions and gestures Turn on the motion feature and configure settings. On the Settings screen, tap Advanced features → Motions and gestures. Lift to wake: Set the device to turn on the screen when you pick it up. • Double tap to turn on screen: Set the device to turn on the screen by double tapping •...
- Page 115 Settings Dual Messenger Install the second app and use two separate accounts for the same messenger app. On the Settings screen, tap Advanced features → Dual Messenger. Supported apps will appear. Tap the switch of an app to install the second app. The second app will be installed.
- Page 116 Settings Digital Wellbeing and parental controls Check the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use. On the Settings screen, tap Digital Wellbeing and parental controls.
- Page 117 The available capacity may change when you update the device. You can check the available capacity of the internal storage in the Specification • section for your device on the Samsung website. Memory On the Settings screen, tap Battery and device care → Memory.
- Page 118 On the Settings screen, tap Battery and device care → Software update. Diagnostics Test your device using Samsung Members. On the Settings screen, tap Battery and device care → Diagnostics. Select an item to test or tap Test all to test all items.
- Page 119 If the battery remains fully discharged, the time and date is reset. Samsung Keyboard settings: Change the settings for the Samsung keyboard. • Keyboard list and default: Select a keyboard to use by default and change the •...
- Page 120 Settings Adding device languages You can add languages to use on your device. On the Settings screen, tap General management → Language → Add language. To check out all the languages that can be added, tap → All languages. Select a language to add. To set the selected language as the default language, tap Set as default.
- Page 121 Settings Software update Update your device’s software through the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update. Download and install: Check for and install updates manually. • Auto download over Wi-Fi: Set the device to download updates automatically when •...
- Page 122 Settings About phone Access your device’s information. On the Settings screen, tap About phone. To change your device’s name, tap Edit. Status information: Check out various device information, such as the SIM card • status, IMEI information, Wi-Fi MAC address, and serial number. Legal information: Access legal information related to the device, such as safety •...
- Page 123 Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. Samsung is not liable for performance issues caused by apps supplied by providers • other than Samsung.
- Page 124 Usage notices You can see the touch screen clearly even in strong outdoor sunlight by • automatically adjusting the contrast range based on the surrounding environment. Because of the nature of the product, displaying fixed graphics for extended periods may result in afterimages (screen burn-in) or ghosting. ‒...
- Page 125 Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure • they are compatible with the device before purchase. Use only Samsung-approved accessories. Using unapproved accessories may cause •...
- Page 126 If the lower part of the device overheats, it could be because the connected • USB cable is damaged. Replace the damaged USB cable with a new Samsung- approved one. When using a wireless charger, do not place foreign materials, such as metal •...
- Page 127 Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a • while. If the device continues to overheat, contact a Samsung Service Center or an authorized service center.
- Page 128 Usage notices Precautions for device overheating If you begin to feel uncomfortable because of the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. If the device overheats, the screen brightness, the screen refresh rate, and the •...
- Page 129 Usage notices Precautions for operating environment Your device may heat up because of the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. Do not store your device in very cold or very hot temperatures. •...
- Page 130 Before contacting a Samsung Service Center or an authorized service center, please attempt the following solutions. Some situations may not apply to your device. You can also use Samsung Members to solve any problems you might encounter while using your device.
- Page 131 • Ensure that your device software is updated to the latest version. • If the touch screen is scratched or damaged, visit a Samsung Service Center or an • authorized service center. Your device freezes or encounters a fatal problem Try the following solutions.
- Page 132 The battery does not charge properly (For Samsung-approved chargers) Ensure that the charger is connected properly. • Visit a Samsung Service Center or an authorized service center and have the battery • replaced.
- Page 133 Restart the device. If you are still having trouble with the camera app after trying • these tips, contact a Samsung Service Center or an authorized service center. Picture quality is poorer than the preview The quality of your pictures may vary, depending on the surroundings and the •...
- Page 134 → Reset settings → Reset to reset network settings. You may lose registered information when performing the reset. If these tips do not solve the problem, contact a Samsung Service Center or an authorized service center. The screen brightness adjustment bar does not appear on the...
- Page 135 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is damaged or lost. Samsung is not responsible for the loss of data stored in the device.
- Page 136 Appendix About Hearing Aid Compatibility (HAC) The following explanation about HAC is only for the models that have been certified by the FCC in terms of HAC requirements. HAC for Newer Technologies This device has been tested and rated for use with hearing aids for some of the wireless technologies that it uses.
- Page 137 No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung • Electronics Co., Ltd. ®...