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Axis Q8685-E User Manual

Ptz network camera
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AXIS Q8685-E PTZ Network Camera
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  • Page 1 AXIS Q8685-E PTZ Network Camera User Manual...
  • Page 2 This manual is intended for administrators and users of • Low Voltage (LVD) Directive 2014/35/EU. See Safety on page 2 . AXIS Q8685-E PTZ Network Camera, and is applicable to firmware 6.50 • Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU.
  • Page 3 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含 Battery 量超出GB/T 26572标准规定的限量要求。 The Axis product uses a 3.0 V CR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years. Contact information...

  • Page 4: Table Of Contents

    About AXIS Media Control (AMC) ........
  • Page 5 AXIS Q8685-E PTZ Network Camera Table of Contents Storage ............

  • Page 6: Safety Information

    AXIS Q8685-E PTZ Network Camera Hardware overview Safety information Hazard levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
  • Page 7 AXIS Q8685-E PTZ Network Camera Hardware overview Sunshield Top cover Wiper Front window Inner cover Lens Front lid Base unit...
  • Page 8 AXIS Q8685-E PTZ Network Camera Hardware overview Factory default switch SD memory card slot Input power connector I/O connector RJ45 connector SFP slot for SFP module (SFP module not included)
  • Page 9 About AXIS Media Control (AMC) ........
  • Page 10 AXIS Q8685-E PTZ Network Camera Table of Contents Storage ............

  • Page 11: How To Access The Product

    If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/support...

  • Page 12: How To Set The Root Password

    See also About capture modes on page 24. Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config (see page 62) or by resetting the product to factory default.
  • Page 13 15. Click Snapshot to save a snapshot of the video image. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available. Enable this button from Live View Config > Action Buttons.
  • Page 14 2. Under Action Buttons, select Show manual trigger button. About the AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See About AXIS Media Control (AMC) on page 17 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 15 AXIS Q8685-E PTZ Network Camera How to access the product Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer. Click the Center mode button and click in the image to center the camera view on that position.
  • Page 16 AXIS Q8685-E PTZ Network Camera How to access the product The image shows an example of a focus recall area marked with a white square. As soon as the camera detects the focus recall area, the camera recalls the previously set focus. This means that, in this example, the focus is set on the car regardless of zoom factor.

  • Page 17: About Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 10 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 18: Alternative Methods Of Accessing The Video Stream

    AXIS Q8685-E PTZ Network Camera About media streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...
  • Page 19 • The Axis product supports QuickTime 6.5.1 and later. • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

  • Page 20: How To Set Up The Product

    How to set up the product How to set up the product The Axis product can be configured by users with administrator or operator rights. To open the product’s setup pages, click Setup in the top right-hand corner of the live view window.

  • Page 21: About Video Settings

    Width and Height fields and click Apply. • When accessing the Live View page in Internet Explorer with AXIS Media Control (AMC) in Windows. Right-click in the image and select Pixel counter. Use the mouse to move and resize the rectangle.
  • Page 22 A low GOP-length value increases the video quality but requires more bandwidth. About H.264 profiles The Axis product supports the following H.264 profile(s): • Baseline: Use the Baseline profile if the client does not support CABAC entropy coding.
  • Page 23 Image details that are important for forensic video analysis, for example faces and license plates, are encoded with a higher bitrate. Axis’ Zipstream Technology for H.264 conforms to the H.264 standard and is compatible with third-party clients and VMS solutions that decode H.264 video.

  • Page 24: About Stream Profiles

    The Video > Camera Settings page provides access to advanced image settings for the Axis product. About capture modes Capture mode defines the maximum frame rate available in the Axis product and affects light sensitivity. A capture mode with a high maximum frame rate has reduced light sensitivity and vice versa.
  • Page 25 To change this setting go to Setup > Video > Camera Settings White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.
  • Page 26 AXIS Q8685-E PTZ Network Camera About video settings Set Gain to: • Auto to set the gain automatically. If required, use Max gain to limit the applied gain. • Fixed to use a fixed gain. Example If storage space or bandwidth is limited, try using a lower gain. This will reduce image noise and produce smaller image files.

  • Page 27: About Overlays

    AXIS Q8685-E PTZ Network Camera About video settings About overlays Overlays are superimposed over the video stream. They are used to provide extra information during recordings, such as a timestamp, or during product installation and configuration. About overlay text An overlay text can include the current date and time, or a text string. When using a text string, so-called modifiers can be used to display, for example, the current bit rate or the current frame rate.
  • Page 28 An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is first uploaded to the Axis product and then used to provide extra information or to mask a part of the image.

  • Page 29: About Privacy Masks

    A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API). The Privacy Mask List, Video > Privacy Mask, shows all the masks that are currently configured in the Axis product and indicates if they are enabled.

  • Page 30: How To Configure The Live View Window

    Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer. The recordings are saved to the location specified in the AMC Control Panel. See About AXIS Media Control (AMC) on page 17.

  • Page 31: About User-Defined Links

    Defining the link as a web link will open the link in a new window. Output Buttons External I/O devices connected to the Axis product’s output ports can be controlled directly from the Live View page. To display output buttons in the Live View page: 1.

  • Page 32: About Ptz (Pan Tilt Zoom)

    AXIS Q8685-E PTZ Network Camera About PTZ (Pan Tilt Zoom) About PTZ (Pan Tilt Zoom) About preset positions A preset position is a saved view that can be used to quickly steer the camera to a specific position. A preset position consists of the following values: •...

  • Page 33: Gatekeeper

    Autotracking The Axis product can detect movement in the field of view, for example a moving vehicle or person. If autotracking is enabled, the Axis product will automatically pan and tilt to follow the moving object. In case there is much simultaneous movement, the area with the most movement will be followed.

  • Page 34: About Guard Tours

    AXIS Q8685-E PTZ Network Camera About PTZ (Pan Tilt Zoom) 1. Click Add area to create an exclude area 2. Resize and move the area (the blue rectangle) to the desired position. 3. Enter a descriptive name and click Save.

  • Page 35: Osdi Zones

    Axis product. Each OSDI zone is set up with coordinates and a descriptive name. OSDI zones are set up under PTZ > OSDI Zones. The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone areas.
  • Page 36 AXIS Q8685-E PTZ Network Camera About PTZ (Pan Tilt Zoom) • Adaptive Near Limit – Enable or disable the adaptive near limit function. • Illuminator type IL1 – Select the illuminator type connected to illuminator connector IL1. • Illuminator type IL2 – Select the illuminator type connected to illuminator connector IL2.

  • Page 37: How To Set Up The Wiper

    AXIS Q8685-E PTZ Network Camera About PTZ (Pan Tilt Zoom) Note Disabling PTZ controls will not affect preset positions. For example, if the tilt control is disabled, the product can still move to preset positions that require a tilt movement.

  • Page 38: About The Control Queue

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see About events on page 42). The event will immediately be placed first in the queue except when an administrator is in control.

  • Page 39: About Detectors

    About motion detection parameters on page 39. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see How to set up action rules on page 42.
  • Page 40 AXIS Q8685-E PTZ Network Camera About detectors Parameter Object Size History Sensitivity Description Object size relative to window Object memory length. Difference in luminance size. between background and object. Only very large objects trigger An object that appears in Ordinary colored objects on High level (100%) motion detection.

  • Page 41: About Applications

    Manual installation — obtain the license key from the application vendor and upload the key to the Axis product To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options >...

  • Page 42: About Events

    How to set up motion detection and add a network share: 1. Go to Applications to start and configure AXIS Video Motion Detection. See the online help. It’s also possible to go to Detectors > Motion Detection and configure a motion detection window. See the online help.
  • Page 43 Motion Detection – Trigger the rule when motion is detected. See About motion detection on page 39. Shock Detection – Trigger the rule when the Axis product detects it has been tilted or hit. See About shock detection on page 39.

  • Page 44: How To Add Recipients

    AXIS Q8685-E PTZ Network Camera About events Recurrence – Trigger the rule periodically. See How to set up recurrences on page 46. This can for example be used to upload an image every 5 minutes. Use Schedule – Trigger the rule according to the selected schedule. See How to create schedules on page 46.
  • Page 45 Secure (HTTPS). Send Notification Specify login information for the HTTPS server and validate Send Video Clip the server’s certificate. If there is a proxy between the Axis product and the HTTPS server, also specify the proxy settings. Network Share Send Images A network share can also be used as a storage device for recorded video.

  • Page 46: How To Create Schedules

    Optionally, select Use encryption to send emails over an encrypted connection. The server certificate can be validated using the certificates available in the Axis product. For information on how to upload certificates, see About certificates on page 52.

  • Page 47: About Recordings

    Note The recording’s start date and time is set according to the Axis product’s date and time settings. If the Axis product is configured to use a time zone different from the local time zone, make sure to configure the Recording time filters according to the product’s time zone.

  • Page 48: How To Export A Video Clip

    About continuous recording The Axis product can be configured to continuously save video to a storage device. For information about storage devices, see Storage on page 58. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.

  • Page 49: About Languages

    About languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and first upload the new language file. Browse and locate the file and click the Upload Language button.

  • Page 50: About System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 51 4. Set the HTTPS Connection Policy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the desired protocol, in the address field in a browser, enter https:// for the HTTPS protocol and http:// for the HTTP protocol.

  • Page 52: Date & Time

    Authority (CA). A self-signed certificate offers limited protection and can be used before a CA-issued certificate has been obtained. CA certificates - To authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network.

  • Page 53: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 54 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar. 6. Open a browser and type http://<IP address> in the Location/Address field. For other methods of assigning the IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/support Note •...
  • Page 55 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 56 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).
  • Page 57 Note All AXIS Video MIB traps are enabled when SNMP v1/v2c traps are enabled. It is not possible to turn on or off specific traps. SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

  • Page 58: Storage

    To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.
  • Page 59 If autoformat is enabled, only use new or empty SD cards. Any data stored on the card will be lost when the card is inserted into the Axis product. To enable automatic formatting, follow these steps: 1. Open the Axis product’s webpages and go to Setup > System Options > Storage. 2. Click SD Card. 3. Under General Settings, select Autoformat to.

  • Page 60: Ports & Devices

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

  • Page 61: Support

    Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see How to reset to factory default settings on page 62.

  • Page 62: Advanced

    For more information, see www.axis.com/developer File Upload Files, for example webpages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.
  • Page 63 AXIS Q8685-E PTZ Network Camera About system options To reset the product to factory default settings: 1. Disconnect power from the product. 2. Change the position of the factory default switch. For more information on how to access the switch, see the Installation Guide.

  • Page 64: Troubleshooting

    The latest version may contain a correction that fixes your particular problem. The current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.
  • Page 65 Axis product. Check all cabling and reinstall the product. Possible IP address conflict The static IP address in the Axis product is used before the DHCP server sets a dynamic address. with another device on the...
  • Page 66 AXIS Q8685-E PTZ Network Camera Troubleshooting Poor rendering of H.264 Ensure that your graphics card is using the latest driver. The latest drivers can usually be images downloaded from the manufacturer’s website. Modify the settings for your graphics adapter. Refer to the adapter’s documentation for more Color saturation is different in H.264 and Motion JPEG...

  • Page 67: Technical Specifications

    AXIS Q8685-E PTZ Network Camera Technical specifications Technical specifications To find the latest version of the datasheet, go to www.axis.com > product > Support & Documentation. SD card slot NOTICE TICE TICE • Risk of damage to SD card. Do not use sharp tools, metal objects or excessive force when inserting or removing the SD card.

  • Page 68: Performance Considerations

    Heavy network utilization due to poor infrastructure affects the bandwidth. • Viewing on poorly performing client computers lowers perceived performance and affects frame rate. • Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and the general performance.
  • Page 69 User Manual Ver. M1.25 AXIS Q8685-E PTZ Network Camera Date: June 2017 © Axis Communications AB, 2017 Part No. 1594402...

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