Intel Trakker Antares 241 Series User Manual
Intel Trakker Antares 241 Series User Manual

Intel Trakker Antares 241 Series User Manual

Hand-held terminal
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Read This First!
This manual contains information about the terminal's features, installing the terminal, learning about the menu
system, operating the terminal in a network, and troubleshooting problems.
If you need to learn how to configure the terminal, develop and use applications, run diagnostics, use reader
commands and configuration commands, or use default and optional applications, you also need to download
the
Trakker Antares 2400 Family System Manual
(P/N 071389).

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Summary of Contents for Intel Trakker Antares 241 Series

  • Page 1 Read This First! This manual contains information about the terminal’s features, installing the terminal, learning about the menu system, operating the terminal in a network, and troubleshooting problems. If you need to learn how to configure the terminal, develop and use applications, run diagnostics, use reader commands and configuration commands, or use default and optional applications, you also need to download Trakker Antares 2400 Family System Manual (P/N 071389).
  • Page 2 User's Manual ® Trakker Antares 241X Hand-Held Terminal...
  • Page 3 Intermec Technologies Corporation 6001 36 Avenue West Everett, WA 98203 U.S.A. U.S. service and technical support: 1-800-755-5505 U.S. media supplies ordering information: 1-800-227-9947 Canadian service and technical support: 1-800-668-7043 Canadian media supplies ordering information: 1-800-268-6936 Outside U.S.A. and Canada: Contact your local Intermec service supplier. The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and/or service Intermec manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec.
  • Page 4 Manual Change Record This page records changes to the manual. The manual was released at Revision 001. Revision Date Description of Change 8/99 This manual was revised to add the Important Data Collection Browser Information sheet, P/N 070012-001. 2/00 This manual was revised to update the IEEE 802.11 radio parameters and make other minor changes to support firmware v6.12.
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  • Page 6: Table Of Contents

    nugget Helv Condensed Contents Contents Before You Begin ix Warranty Information ix Safety Summary ix Warnings and Cautions x About This Manual xi Other Intermec Manuals xiv Learning About the Terminals What Are the Trakker Antares 241X Terminals? 1-3 Learning About the 241X’s Features 1-4 Options for the Terminals 1-5 Accessories for the Terminals 1-6 What’s New? 1-6...
  • Page 7 d 39 nuggetf Trakker Antares 241X Hand-Held Terminal User’s Manual Connecting an Input Device 1-23 Scanning Options 1-23 Defining the Terminal’s Drives 1-23 Using the Terminal for the First Time 1-25 Configuring the Terminals How to Configure the Terminal 2-3 About the Configurations 2-3 Configuring the Terminal With the Menu System 2-4 Accessing Online Help 2-6...
  • Page 8 nugget Helv Condensed Contents Configuring the 802.1x Security Parameters 3-17 Monitoring RF Communications Using the Status LEDs 3-18 Troubleshooting and Maintenance Problems and Solutions 4-3 Problems While Operating the Terminal 4-4 Problems While Configuring the Terminal 4-5 Problems While Configuring 802.1x Security 4-9 Problems With RF Connectivity (2415 only) 4-12 Problems While Running Applications 4-13 Problems Transmitting Data Through the Serial Port 4-14...
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  • Page 10: Before You Begin

    nugget Helv Condensed Before You Begin Before You Begin This section introduces you to standard warranty provisions, safety precautions, warnings and cautions, document formatting conventions, and sources of additional product information. A list of Intermec manuals is also provided to guide you in finding the appropriate information.
  • Page 11: Warnings And Cautions

    d 39 nuggetf Trakker Antares 241X Hand-Held Terminal User’s Manual Warnings and Cautions The warnings and cautions in this manual use the following format. Warning A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment.
  • Page 12: About This Manual

    nugget Helv Condensed Before You Begin About This Manual This manual contains all of the information necessary to install, configure, operate, and troubleshoot the Trakker Antares 2410 and 2415 (241X) terminals. Use this manual in conjunction with the Trakker Antares 2400 Family System Manual (P/N 071389), which includes detailed configuration, management, and programming information for all terminals in the 2400 Family.
  • Page 13 d 39 nuggetf Trakker Antares 241X Hand-Held Terminal User’s Manual Terminology You should be aware of how these terms are being used in this manual: Term Description DCS 30X and DCS 30X refers to the DCS 300, DCS 301, or DCS 302 data Model 200 collection servers.
  • Page 14 nugget Helv Condensed Before You Begin Conventions for Bar Codes You can scan the bar codes listed in this manual to enter data or perform a command. The bar code labels in this manual are printed in the Code 39 symbology. Each bar code includes the name and human-readable interpretation.
  • Page 15: Other Intermec Manuals

    d 39 nuggetf Trakker Antares 241X Hand-Held Terminal User’s Manual Conventions for Commands This manual includes sample commands that are shown exactly as you should type them on your terminal or network device. The manual also describes the syntax for many commands, defining each parameter in the command.
  • Page 16: Learning About The Terminals

    C d 39 Nugget Learning About the Terminals...
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  • Page 18: What Are The Trakker Antares 241X Terminals

    C d 39 Nugget Learning About the Terminals This chapter introduces the Trakker Antares 2410 and 2415 hand-held terminals and their features including the batteries, memory, drives, and input devices. It also describes how to start using the 241X. What Are the Trakker Antares 241X Terminals? ...
  • Page 19: Learning About The 241X's Features

    C d 39 Nugget Trakker Antares 241X Hand-Held Terminal User's Manual Learning About the 241X’s Features The 241X is designed to make data collection easy and includes these features: CGA-compatible screen Status LEDs Keypad Integrated Rechargeable I/O connector battery pack 241XU002.eps CGA-compatible screen The terminal screen is a backlit LCD that is 16 lines by 20 characters.
  • Page 20: Options For The Terminals

    C d 39 Nugget Learning About the Terminals Options for the Terminals Both the 2410 and 2415 have these options: • 55-key alphanumeric, 37-key alphanumeric with large numeric, or 37-key function key with large numeric keypads. Each keypad supports overlays for English or international languages.
  • Page 21: Accessories For The Terminals

    C d 39 Nugget Trakker Antares 241X Hand-Held Terminal User's Manual Accessories for the Terminals You can use these accessories (sold and ordered separately) with the terminals: Standard (single-cell) or High Performance (dual-cell) battery packs These lithium- ion battery packs (P/N 069428 and P/N 069429) provide the main power to the terminal.
  • Page 22: Unpacking The Terminal

    C d 39 Nugget Learning About the Terminals Unpacking the Terminal When you remove the terminal from its box, save the box and shipping material in case you need to ship or store the terminal. Check the contents of the box against the invoice for completeness and contact your local Intermec service representative if there is a problem.
  • Page 23: Charging And Installing The Battery Pack

    C d 39 Nugget Trakker Antares 241X Hand-Held Terminal User's Manual There are two ways to find out if the battery pack is low: • The Battery LED turns on and the terminal beeps once every 15 seconds. • Check the status of the battery pack using the Battery/PIC Status diagnostic test. For help, see Chapter 4, “Running Diagnostics,”...
  • Page 24: Removing The Battery Pack

    C d 39 Nugget Learning About the Terminals To install the battery pack 1. Hold the battery pack with the flat side facing the terminal. Orient the battery pack as shown in the illustration. 2. While holding the battery pack at an angle, hook the bottom edge of the battery pack into the notches on the terminal.
  • Page 25: Managing Battery Power

    C d 39 Nugget Trakker Antares 241X Hand-Held Terminal User's Manual 3. Pull down on the battery release latch to release the battery pack and remove the battery pack. Battery release latch 241XU009.eps Managing Battery Power To maximize the life of the battery pack, use these power management guidelines. Situation Ways to Save Battery Power You are operating the...
  • Page 26: Using The Keypad

    C d 39 Nugget Learning About the Terminals Using the Keypad This table lists the 241X’s keypad options and overlays: 55-Key 37-Key Alphanumeric 37-Key Function Key Alphanumeric With Large Numeric With Large Numeric Programmable International 5250 TE 3270 TE VT/ANSI TE dcBrowser Although the keypads are smaller than a standard PC or terminal keyboard, you can use special keys to access all the characters and functions that you need.
  • Page 27: Typing The Characters Printed On The Keypad

    C d 39 Nugget Trakker Antares 241X Hand-Held Terminal User's Manual 241X With 37-Key Alphanumeric Keypad and Programmable Overlay 2410 Backlight Function left key Function Fn L Fn R right key Enter Enter & < " Cursor keys > Enter keys Space Caps...
  • Page 28: Using The Suspend/Resume Key

    C d 39 Nugget Learning About the Terminals Typing Characters on the Keypad Position on the Keypad Color To Type the Character Middle of the key Press the key. Left side above the key Orange Press the orange key, and then the key. Centered above the key Pink Press the pink...
  • Page 29: Using The Modifier Keys

    C d 39 Nugget Trakker Antares 241X Hand-Held Terminal User's Manual Using the Modifier Keys The keypad does not have a physical key for every character and function available. You use the Function Left ((), Function Right ()), and Shift (?) keys to access characters or perform functions that do not have a physical key on the keypad.
  • Page 30: Using The International Keypad

    C d 39 Nugget Learning About the Terminals To disable Caps Lock 1. Press (. 2. (37-key function key/numeric) Press d. (37-key alphanumeric/numeric) Press G. (55-key alphanumeric) Press U. 3. Type an alphabetic character. The letter appears as a lowercase letter on the terminal’s screen.
  • Page 31: Using The Te 2000 Keypads

    C d 39 Nugget Trakker Antares 241X Hand-Held Terminal User's Manual 2. Press the key that the diacritical mark appears above. To Type 37-Key 55-Key ‘ (grave) ´ (acute) ˆ (circumflex) ~ (tilde) ¨ (umlaut) 3. There are three types of characters you can enter: •...
  • Page 32: Using The Screen

    C d 39 Nugget Learning About the Terminals Using the Screen You can use the terminal’s screen to view data, run applications, monitor the terminal’s status, and perform many other functions. The CGA-compatible screen is a backlit LCD that has a maximum of 16 lines by 20 characters. The screen also supports double-byte characters and user-programmable fonts.
  • Page 33: Understanding The Status Leds

    C d 39 Nugget Trakker Antares 241X Hand-Held Terminal User's Manual Understanding the Status LEDs The LEDs blink or turn on to indicate the current status of bar code scanning, network communications, special keys, and battery power. The Battery LED is amber and all other LEDs are green.
  • Page 34: Learning About The Audio Signals

    C d 39 Nugget Learning About the Terminals Learning About the Audio Signals The terminal has a beeper that provides you with audio feedback as you use the terminal. For example, you hear a beep tone each time you enter or scan a valid command.
  • Page 35: Using The Terminal's Serial Port

    C d 39 Nugget Trakker Antares 241X Hand-Held Terminal User's Manual Audio Signals (continued) Audio Signal Situation High beep, low Your 802.1x terminal is not authenticated. For help, see “Problems While beep Configuring 802.1x Security” in Chapter 4. Click You have pressed a key and the Keypad Clicker command is enabled. To disable the keyclick, see “Keypad Clicker”...
  • Page 36: Using The Terminal's Scanner

    C d 39 Nugget Learning About the Terminals Using the Terminal’s Scanner Warning Do not look directly into the window area or at a reflection of the laser beam while the laser is scanning. Long-term exposure to the laser beam can damage your vision. Avertissement Ne regardez pas directement la réflexion d’un rayon laser ou dans la fenêtre du laser lorsque celui-ci est en opération.
  • Page 37 C d 39 Nugget Trakker Antares 241X Hand-Held Terminal User's Manual Scanning a Bar Code Label 241XU011.eps The Good Read LED turns on when you successfully scan a bar code label with the scanner or the input device that is connected to the terminal. This LED turns off after 2 seconds unless you start scanning another label.
  • Page 38: Connecting An Input Device

    C d 39 Nugget Learning About the Terminals You will have the best success if you hold the terminal so that the horizontal reading angle is near zero and the vertical reading angle is near 20 degrees. To get the best scan angle, hold the terminal so that the scanner is pointing toward the bar code label.
  • Page 39 C d 39 Nugget Trakker Antares 241X Hand-Held Terminal User's Manual 2410 and 2415 Terminal Drives 2410 2415 750K flash 750K flash drive drive Drive C Drive C Optional 2MB Optional 2MB (of the total 4MB) (of the total 4MB) flash memory flash memory Drive C...
  • Page 40: Using The Terminal For The First Time

    C d 39 Nugget Learning About the Terminals Malloc/free memory On the terminals, applications are customer defined. You have 512K total RAM that you can use for the application execution space. You can also configure this RAM to be the RAM drive (up to 256K). The remaining RAM is the Malloc/free memory pool.
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  • Page 42: Configuring The Terminals

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  • Page 44: How To Configure The Terminal

    C d 39 Nugget Configuring the Terminals This chapter explains the different methods that you can use to configure the terminals. It also explains how to configure the terminals using the TRAKKER Antares 2400 Menu System. How to Configure the Terminal ...
  • Page 45: Configuring The Terminal With The Menu System

    C d 39 Nugget Trakker Antares 241X Hand-Held Terminal User's Manual Current This configuration, also called the runtime configuration, uses the configuration that is saved in RAM. When you change a parameter by using the menu system, by scanning a bar code, by sending it from a host application, or by sending it from the DCS 30X, the terminal updates the current configuration.
  • Page 46 C d 39 Nugget Configuring the Terminals System Menu Choose this menu to manage files, load the default configuration, set the time and date, store the terminal’s configuration in flash memory, and upgrade the firmware. About TRAKKER 2400 Choose this option to see the part number, firmware version, radio, and RF protocol (UDP Plus, WTP, or TCP/IP) that is loaded on the terminal.
  • Page 47: Accessing Online Help

    C d 39 Nugget Trakker Antares 241X Hand-Held Terminal User's Manual Accessing Online Help The TRAKKER Antares 2400 Menu System provides online help for the menus and commands. To access a help screen • Press ! to access a help screen. To exit a help screen •...
  • Page 48: Marking Check Boxes

    C d 39 Nugget Configuring the Terminals For example, the Primary Network screen has toggle and entry fields. The Activate field is a toggle field. Press ( = to toggle between Disabled and 802.11 DS or OpenAir. The Host IP Address and Terminal IP Address are entry fields. You type a value into each field for each IP address.
  • Page 49: Entering Ascii Control Characters

    C d 39 Nugget Trakker Antares 241X Hand-Held Terminal User's Manual Entering ASCII Control Characters You can include ASCII control characters in a postamble or preamble by using the TRAKKER Antares 2400 Menu System. For a definition of the postamble or preamble, see Chapter 6, “Configuration Command Reference,”...
  • Page 50: Exiting Screens And Saving Changes

    C d 39 Nugget Configuring the Terminals 6. Type the control character, extended ASCII character, or escape character sequence in the preamble or postamble field. • To type a control character or extended ASCII character in the preamble or postamble field, use this syntax: \xhh where hh is the two-digit hexadecimal number for the control character or the extended ASCII character.
  • Page 51: Exiting The Menu System

    C d 39 Nugget Trakker Antares 241X Hand-Held Terminal User's Manual Exiting the Menu System 1. Press % until you exit the TRAKKER Antares 2400 Menu System. If you have made any changes to the current configuration, this screen prompts you to save the configuration parameters that are currently enabled on the terminal to RAM.
  • Page 52: Configuring Drives And Memory On The Terminal

    C d 39 Nugget Configuring the Terminals 4. Choose Yes and press \ to save your changes to flash memory. The terminal saves the current configuration as the active configuration. The Exiting TRAKKER Antares 2400 Menu System screen appears. Choose No and press \ to exit without saving. The terminal continues to use your changes until you boot or reset the terminal.
  • Page 53: Configuring Flash Memory

    C d 39 Nugget Trakker Antares 241X Hand-Held Terminal User's Manual For example, if your application size is 64K and drive E is configured as a 256K RAM drive, you are using 320K of the 512K application execution space. The application uses the remaining 192K of RAM as a Malloc/free dynamic memory pool.
  • Page 54: Operating The Terminals In A Network

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  • Page 56: How The Terminals Fit Into Your Network

    C d 39 Nugget Operating the Terminals in a Network This chapter explains how the terminals fit into a data collection network and what parameters to configure for your serial or RF network. How the Terminals Fit Into Your Network ...
  • Page 57 C d 39 Trakker Antares 241X Hand-Held Terminal User’s Manual Nugget You can also use the serial port to connect to a 900 MHz RF network via the 9189 RF Gateway. The terminal communicates with the 900 MHz RF network using Polling Mode D protocol.
  • Page 58 C d 39 Nugget Operating the Terminals in a Network UDP Plus or WTP Network In a UDP Plus or WTP network, 2415s communicate with a host computer through the DCS 30X. The DCS 30X translates UDP Plus or WTP packets on the RF network into TCP/IP packets on the wired network and vice versa.
  • Page 59 C d 39 Trakker Antares 241X Hand-Held Terminal User’s Manual Nugget TCP/IP Direct Connect Network In a TCP/IP network, 2415s communicate with a host computer directly using TCP/IP for the RF protocol. The access point acts as a bridge between the wired network and the RF network. 2415s in a TCP/IP Direct Connect Network Host 2415s...
  • Page 60 C d 39 Nugget Operating the Terminals in a Network Multiple Subnetworks (UDP Plus) In a UDP Plus network, you can install 2415s, access points, and DCS 30X as shown in the next illustration. All the terminals and access points in this illustration communicate with the DCS 30X at IP address 192.9.175.7.
  • Page 61 C d 39 Trakker Antares 241X Hand-Held Terminal User’s Manual Nugget Multiple Subnetworks (TCP/IP) In a TCP/IP network, you can install the 2415s and access points as shown in the illustration below. All the terminals and access points in this illustration communicate with the host at IP address 192.9.175.7. If you are using MobileLAN access points, a terminal can roam across subnetworks.
  • Page 62 C d 39 Nugget Operating the Terminals in a Network Communicating Across Subnetworks (UDP Plus) You can install 2415s and access points in one subnetwork and install the DCS 30X or host in another subnetwork. If the 2415s are communicating across a subnetwork, you must configure additional network parameters (subnet mask and default router).
  • Page 63: Using Serial Communications On The Terminal

    C d 39 Trakker Antares 241X Hand-Held Terminal User’s Manual Nugget Using Serial Communications on the Terminal The terminals have a serial port (COM1) to transfer data to and receive data from another device via RS-232 serial communications. You can also insert the terminal into a communications dock to transmit data to and receive data from a host computer or PC via serial communications.
  • Page 64: Configurable Protocol

    C d 39 Nugget Operating the Terminals in a Network You can configure the following serial port parameters: • Baud rate • Data bits • Parity • Stop bits • Flow control Configurable Protocol Configurable protocol is based on Intermec’s Polling Mode D protocol except that you have the option to change some of the serial port protocol parameters or remove specific events from the protocol, such as poll or handshake.
  • Page 65: Master Polling Protocol

    C d 39 Trakker Antares 241X Hand-Held Terminal User’s Manual Nugget Frame mode When EOM is enabled, the terminal communicates in Frame mode. When a terminal sends a packet, it adds a protocol character. When a terminal receives a packet, it strips any protocol characters before it sends the information to the terminal application.
  • Page 66: Polling Mode D Protocol

    C d 39 Nugget Operating the Terminals in a Network Polling Mode D Protocol Polling Mode D protocol requires the host computer to ask the terminal for data it may have (polling) and to request to send data to the terminal (selecting). This protocol uses an RS-232 interface and implements the user interface through reader commands.
  • Page 67: Planning The Network Connection

    C d 39 Trakker Antares 241X Hand-Held Terminal User’s Manual Nugget Planning the Network Connection To use the 2415 in the RF network, you need these minimum requirements: • DCS 30X (UDP Plus or WTP network) • Access point When you first consider purchasing a wireless data collection system, an Intermec representative works with you to perform a site survey at your facility.
  • Page 68: Configuring The Access Points

    C d 39 Nugget Operating the Terminals in a Network • Assign an IP address to each 2415. If you are using a DHCP (Dynamic Host Configuration Protocol) server in a TCP/IP network, you can leave the default terminal IP address as 0.0.0.0 to enable the 2415 as a DHCP client.
  • Page 69: 802.11B Radio

    C d 39 Trakker Antares 241X Hand-Held Terminal User’s Manual Nugget 802.11b Radio To use 802.11b radios in your network, you need to configure • Network Name. On the access points, the Network Name parameter is called the SSID (Network Name) parameter. This parameter is case-sensitive. On the terminal, you can also set the Network Name parameter to “ANY”...
  • Page 70: Configuring The 802.1X Security Parameters

    C d 39 Nugget Operating the Terminals in a Network Configuring the 802.1x Security Parameters Trakker Antares terminals with the 802.1x security option can operate in a protected network that provides secure data transmission. Authentication and authorization is provided using an Extensible Authentication Protocol (EAP) type: Tunneled Transport Layer Security (EAP-TTLS).
  • Page 71: Monitoring Rf Communications Using The Status Leds

    C d 39 Trakker Antares 241X Hand-Held Terminal User’s Manual Nugget 2. Set the User Name and Password parameters. a. Press ( \ 2 4 8 to access the TRAKKER Antares 2400 Menu System. The Main Menu appears. b. Choose Configuration Menu, Communications Menu, and then Radio. c.
  • Page 72: Troubleshooting And Maintenance

    Troubleshooting and Maintenance...
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  • Page 74 C d 39 Nugget Troubleshooting and Maintenance This chapter explains how to solve problems while using the terminals. You will also find information on booting and resetting the terminals and keeping the scanner window clean. Problems and Solutions If you have any problems using the 241X, look in this chapter to find a possible solution.
  • Page 75: Problems While Operating The Terminal

    C d 39 Nugget Trakker Antares 241X Hand-Held Terminal User’s Manual Problems While Operating the Terminal Problem Solution You press _ to turn on the terminal and Make sure a charged battery pack is installed correctly on the 241X. For nothing happens.
  • Page 76: Problems While Configuring The Terminal

    C d 39 Nugget Troubleshooting and Maintenance Problems While Operating the Terminal (continued) Problem Solution You are sending and receiving information The terminal may be configured for the 5x6, 6x8, or 12x16 font type. through the network, and the terminal appears These font type values may cause the 241X to scroll, and therefore to be operating slowly.
  • Page 77 C d 39 Trakker Antares 241X Hand-Held Terminal User’s Manual Nugget Problems While Configuring the Terminal (continued) Problem Solution You are configuring the serial port and see EOM can be one or two ASCII characters, but you cannot set the first this error message when exiting the and second character to the same character.
  • Page 78 C d 39 Nugget Troubleshooting and Maintenance Problems While Configuring the Terminal (continued) Problem Solution You scan or enter an option for the Scanner You may have scanned or entered a Scanner Selection command that Selection configuration command and you does not apply to the type of scanner that you have installed.
  • Page 79 C d 39 Trakker Antares 241X Hand-Held Terminal User’s Manual Nugget Problems While Configuring the Terminal (continued) Problem Solution On a 2415, you configure the security ID and You can only set the security ID with the 2.4 GHz RF network enabled. the changes do not appear to be saved.
  • Page 80: Problems While Configuring 802.1X Security

    C d 39 Nugget Troubleshooting and Maintenance Problems While Configuring the Terminal (continued) Problem Solution On a 2415, you scan a configuration If the Network Activate command is enabled (2.4 GHz RF network command to set one of these parameters and enabled) and you are configuring the 2415, these IP addresses must be hear three low beeps: valid.
  • Page 81 C d 39 Trakker Antares 241X Hand-Held Terminal User’s Manual Nugget Problems While Configuring 802.1x Security (continued) Problem Possible Solution The “AUTHENTICATING” message does The terminal may not be communicating with your MobileLAN access not appear on the screen, and the Network point.
  • Page 82 C d 39 Nugget Troubleshooting and Maintenance Problems While Configuring 802.1x Security (continued) Problem Possible Solution The “AUTHENTICATING” message The terminal takes up to 60 seconds to authenticate, however, this appears on the screen, but the terminal does process may take longer if there is interference in radio communications. not emit a low beep and a high beep to You may need to wait for the authentication process to finish.
  • Page 83: Problems With Rf Connectivity (2415 Only)

    C d 39 Nugget Trakker Antares 241X Hand-Held Terminal User’s Manual Problems While Configuring 802.1x Security (continued) Problem Possible Solution The terminal indicates that it is not The root Certificate Authority certificate on your terminal cannot validate authenticated by emitting a high beep and a the server certificate.
  • Page 84 C d 39 Nugget Troubleshooting and Maintenance Problems With RF Connectivity (2415 only) (continued) Problem Solution The Connect LED is off. The 2415 is not The 2415 is not connected to the access point. Make sure the access point communicating with the access point. is turned on and operating.
  • Page 85: Problems While Running Applications

    C d 39 Nugget Trakker Antares 241X Hand-Held Terminal User’s Manual Problems While Running Applications Problem Solution The Connect LED blinks and you see this The 2415 is connected to the access point, but is trying to establish message: communications with the DCS 30X and the host computer. Make sure the terminal is correctly configured for your network.
  • Page 86: Problems Transmitting Data Through The Serial Port

    C d 39 Nugget Troubleshooting and Maintenance Problems Transmitting Data Through the Serial Port If you are having problems sending or receiving data through the integrated I/O port on the terminal, check these possible problems: • Make sure the terminal is connected to the PC, host computer, or RS-232 serial device using the appropriate cable.
  • Page 87: Problems While Scanning Bar Codes

    C d 39 Trakker Antares 241X Hand-Held Terminal User’s Manual Nugget Problems While Scanning Bar Codes Problem Solution You cannot see a red beam of light from the There are two possible problems: scanner when you press the Scan button and •...
  • Page 88: Booting And Resetting The Terminal

    C d 39 Nugget Troubleshooting and Maintenance Problems While Scanning Bar Codes (continued) Problem Solution The scanner does not read the bar code labels The scanner window may be dirty. Clean the window with a solution of quickly, or the scanning beam seems to be ammonia and water.
  • Page 89: Booting The Terminal On Resume

    C d 39 Trakker Antares 241X Hand-Held Terminal User’s Manual Nugget Booting the Terminal on Resume When you press _ to turn off the terminal, it turns off and goes into Suspend mode. When you press _ to turn on the terminal, it resumes or boots depending on the terminal configuration.
  • Page 90: Resetting The Terminal

    C d 39 Nugget Troubleshooting and Maintenance The Boot Menu contains these commands: Boot System If you did remove the batteries, make sure you install a charged main battery pack or the terminal will not turn on. Press 1 to boot the terminal. Once the terminal is finished booting, your application appears on the screen.
  • Page 91: Cleaning The Scanner Window And Terminal Screen

    C d 39 Trakker Antares 241X Hand-Held Terminal User’s Manual Nugget To cold boot the terminal 1. If possible, press _ to turn off the terminal. 2. Press and hold the _ key for approximately 12 seconds. The Good Read LED blinks once and the terminal turns off.
  • Page 92: Specifications

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  • Page 94 Specifications This appendix lists the physical and environmental specifications for the terminals. Specifications Dimensions Length: 19.3 cm (7.6 in) Height: 5.6 cm (2.2 in) at scanner 3.0 cm (1.2 in) at grip Width: 8.4 cm (3.3 in) at scanner 5.1 cm (2.0 in) at grip Weight: standard battery 2410...
  • Page 95 Trakker Antares 241X Hand-Held Terminal User’s Manual Keypad Options • (55-key) Alphanumeric keypad, available with programmable, international, VT/ANSI TE, 5250 TE, or dcBrowser overlays • (37-key) Alphanumeric with large numeric keypad, available with programmable, international, or VT/ANSI TE overlays • (37-key) Function keys with large numeric keypad, available with programmable, international, 5250 TE, 3270 TE, VT/ANSI TE, or dcBrowser overlays Application Options...
  • Page 96 Specifications 802.11b Radio Specifications (2415 only) Radio type Direct sequence, spread spectrum Channels 11 (North America), 13 (Europe), 4 (France), 1 (Japan) Data rate 11 Mbps (High), 5.5 Mbps (Medium), 2 Mbps (Standard), 1 Mbps (Low) Range (11 Mbps) 160 m (525 ft) open environment 50 m (165 ft) semi-open environment 24 m (80 ft) closed environment Frequency band...
  • Page 97 Trakker Antares 241X Hand-Held Terminal User’s Manual Standard Range Scanner Optical Parameters Bar Code Specification Depth of Field / Scanning Range 5.0 mil code 9.4 to 15.7 cm 3.7 to 6.2 in 10 mil code 7.4 to 30.5 cm 2.9 to 12.0 in 20 mil code 10.2 to 63.5 cm 4.0 to 25.0 in...
  • Page 98 Specifications Note: If you are using the advanced long-range scanner, you may not be able to scan the bar codes in this manual. However, you can still send commands through the serial port or network. For help, see Chapter 2, “Configuring the Terminals,” in the 2400 Family system manual.
  • Page 99 Trakker Antares 241X Hand-Held Terminal User’s Manual PDF 417 Scanner Optical Parameters Bar Code Specification Depth of Field/Scanning Range 5 mil code 6.83 to 7.39 cm 2.69 to 2.91 in 7.5 mil code 6.83 to 13.74 cm 2.69 to 5.41 in 10 mil code 6.83 to 16.28 cm 2.69 to 6.41 in...
  • Page 100 Specifications Cables for the Terminal To connect the terminal to a PC, host computer, or another RS-232 serial device, use these cables. Cable/Adapter RS-232 Connector Part Number 16-pin, 5-wire, 183 cm (6 ft) cable 9-pin 069589 16-pin, adapter cable 9-pin 069591 1550C cable, 183 cm (6 ft) 069813...
  • Page 101 alexdaddy...
  • Page 102 Index...
  • Page 103 alexdaddy...
  • Page 104 Index Symbols and Numbers backlight ( key, See Function Left key key, using, 1-17 ) key, See Function Right key turning on and off, 1-17 ? key, See Shift key backup power source, 1-4 + key, See backlight, key specifications, A-3 _ key, See Suspend/Resume key understanding, 1-7 3270 and 5250 terminal emulation, See the TE 2000 5250...
  • Page 105 Trakker Antares 241X Hand-Held Terminal User's Manual configuration commands (continued) Keypad Clicker, 1-19 cables, specifications, A-9 RAM Drive Size, 2-11 capitalizing characters Scanner Trigger, 1-23 ? key, using, 1-14 troubleshooting, 4-7, 4-8, 4-9 Caps Lock feature, using, 1-14 See also the Trakker Antares 2400 Family System Caps Lock feature, using, 1-14 Manual.
  • Page 106 Index diacritical marks, typing, 1-15 firmware Diagnostics Menu, described, 2-4 checking the version loaded, 2-5 dimensions, terminal, A-3 upgrading using Boot Menu, 4-18 display, See screen version 7.14, what's new, 1-6 Display Backlight Timeout command, 1-17 flash memory documentation configuring, 2-12 command conventions, defined, xiv saving configuration changes, 2-10 keypad conventions, defined, xiii...
  • Page 107 Trakker Antares 241X Hand-Held Terminal User's Manual keys Network Connect status LED, described, 1-18, 3-18 (, using, 1-14 Network Name command, enabling 802.11b radio, 3-16 ), using, 1-14 notes, defined, x ?, using, 1-14 online help, for TRAKKER Antares 2400 Menu System, 2-6 _, using, 1-13 OpenAir radio +, using, 1-17...
  • Page 108 Index serial port, 1-4 drive, described, 1-24 cable specifications, A-9 RAM Drive Size command, 2-11 communications saving configuration changes, 2-10 protocols, described, 3-10 specifications, A-4 troubleshooting, 4-15 Reader Command Menu, using, 2-7 network, illustrated, 3-3, 3-4 reader commands, troubleshooting, 4-6, 4-17 specifications, A-5 removing the battery pack, 1-9 using, 1-20...
  • Page 109 Trakker Antares 241X Hand-Held Terminal User's Manual terminal (continued) troubleshooting (continued) keypad options, described, 1-11 lost network connection after suspend, 4-12 managing power, 1-10 preventive maintenance, 4-20 manual, audience and purpose, xi problems while running applications, 4-14 models, described, 1-3 pulse triggering not saved, 4-9 options, described, 1-5 RF communications, 3-18...
  • Page 110 Corporate Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com Trakker Antares 241X Hand-Held Terminal User's Manual *069538-005* *069538-005*...

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