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Reinstallation sequence for drivers and
Driver installation is critical after reinstalling the Windows operating system on your Dell computer. Install the drivers in the
correct sequence for your computer to function correctly. In some scenarios, you may have to reinstall or update the device
driver if you are encountering issues with a specific device.
For more information, see the Dell knowledge base article
NOTE:
The Windows operating system includes touchpad drivers; no other touchpad-driver installation is required.
NOTE:
The Windows operating system includes the webcam drivers; no additional webcam-driver installation is required.
For video capture or streaming, users can install webcam software available from third-party providers.
Dell recommends installing drivers or applications in the following sequence.
Intel chipset device software
The Windows operating system may not include the updated Intel chipset device software for Dell computers. The Intel chipset
device software is available on Dell's support site www.dell.com/support.
Downloading and installing the chipset driver
1. Turn on the computer.
2. Go to www.dell.com/support.
3. In the Search support field, enter the Service Tag/Serial Number/Service Request/Model/Keyword of your computer, and
then click Search.
NOTE:
If you do not have the Service Tag/Serial Number/Service Request/Model/Keyword, use the SupportAssist
feature to automatically identify your computer. You can also click Browse all products to manually browse for your
computer.
4. Click Drivers & downloads > Find drivers.
5. In the Category drop-down, select Chipset.
6. Click Download to download the chipset driver for your computer.
7. After the download is complete, go to the folder where you saved the chipset driver file.
8. Double-click the chipset driver file icon and follow the instructions on the screen.
Critical Microsoft Knowledge Base (KB) updates
Dell Technologies recommends installing all the latest available KB updates on your computer. KB updates are automatically
downloaded and installed when Windows Updates are enabled and can also be manually downloaded and installed from the
Microsoft support site. For more information, see Windows release information:
●
Windows 10 - release information
●
Windows 11 - release information
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Reinstallation sequence for drivers and applications
000132394
at www.dell.com/support.
applications
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