Limited Warranty - RCA CC431 User Manual

Limited Warranty

Make sure you insure your shipment in
case of damage or loss.
Include with the shipment:
• Evidence of purchase date, such as a bill
of sale, to verify your unit's warranty
eligibility.
• A brief note describing your camcorder's
problem.
• Your name, address, and phone number.
Return transportation, storage, handling, and
insurance costs are your sole responsibility.
We accept no liability in case of damage or
loss.
To receive a replacement unit after we
have received your unit:
1. Write the RA number on the outside of
the carton used to return the unit. Make
sure you insure your shipment in case
of damage or loss.
2. Carefully pack the unit along with all
accessories included with your
camcorder, using the original box and
packing material if possible.
3. Include with the shipment:
• Evidence of purchase date, such as a bill
of sale, to verify your unit's warranty
eligibility.
• A brief note describing your camcorder
problem.
• Your name, address, and phone number.
Return transportation, storage, handling, and
insurance costs are your responsibility. We
accept no liability in case of damage or loss.
4. Include a cashier's check or money order
for payment if there are any out of
warranty labor or parts charges which
were indicated by the representative, and
you elected not to use your credit card.
5. Upon receipt of your product, a new or
refurbished unit will be shipped to you
next day delivery in the continental USA.
To have your Camcorder repaired by an
Authorized RCA Camcorder Servicenter:
• Check with your dealer or call 1-800-336-
1900 for the Authorized RCA Camcorder
Servicenter nearest you.
• Take your unit to the Authorized RCA
Camcorder Servicenter of your choice.
• Show the Authorized RCA Camcorder
Servicenter representative evidence of
purchase date, such as a bill of sale.
• Pick up your camcorder when repairs are
complete.
What your warranty does not cover:
• Adjustment of customer controls.
• Damage from misuse or neglect.
• A unit that has been modified or
incorporated into other products or is used
for institutional or other commercial
purposes.
• Batteries.
• Cleaning of video/audio heads.
• Camcorders purchased or serviced outside
the USA.
• Return transportation, storage, and
handling costs of your unit, including
insurance for loss or damage.
• Acts of God, such as but not limited to
lightning damage.
Product Registration:
• Please complete and mail the Product
Registration Card packed with your
camcorder. It will make it easier to
contact you should it ever be necessary.
The return of the card is not required for
warranty coverage.
How State Law relates to warranty:
• This warranty gives you specific legal
rights, and you may have other rights that
vary from state to state.
If you purchased your camcorder
outside the USA:
• This warranty does not apply.
Contact your dealer for warranty
information.
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