Epson Perfection V19 II User Manual page 4

Cleaning and Transporting Your Product ............................................................................................... 54
Cleaning Your Scanner ...................................................................................................................... 54
Transporting Your Scanner ................................................................................................................ 54
Solving Problems ...................................................................................................................................... 56
Scanner Light Status .......................................................................................................................... 56
Solving Scanning Problems ............................................................................................................... 57
Scanner Does Not Turn On or Turns Off Unexpectedly................................................................. 57
Scanner Buttons Do Not Work as Expected .................................................................................. 58
Cannot Start Epson ScanSmart..................................................................................................... 58
Scanning is Slow ........................................................................................................................... 58
Solving Scanned Image Quality Problems ......................................................................................... 59
Uneven Colors, Dirt and Spots Appear in Your Scanned Image.................................................... 59
The Image Quality is Rough .......................................................................................................... 60
Spots or Lines Appear in All Scanned Images............................................................................... 60
Straight Lines in an Image Appear Crooked .................................................................................. 60
Text or Images are Blurry .............................................................................................................. 60
Image Colors are Patchy at the Edges .......................................................................................... 61
Back of Original Image Appears in Scanned Image ...................................................................... 61
Ripple Patterns Appear in an Image .............................................................................................. 61
Cannot Scan the Correct Area....................................................................................................... 61
Cannot Scan Multiple Photos at the Same Time ........................................................................... 62
Image is Scanned Upside-Down ................................................................................................... 62
Characters are not Recognized Correctly...................................................................................... 62
Binding Margins of a Booklet are Distorted or Blurred ................................................................... 63
Cannot Solve Problems in the Scanned Image ............................................................................. 63
Checking Your Applications........................................................................................................... 64
Checking Your Applications for Windows ................................................................................. 64
Checking Your Applications for Mac OS ................................................................................... 65
Updating Applications and Firmware ........................................................................................ 65
Uninstall Your Product Software.................................................................................................... 65
Uninstalling Product Software - Windows ................................................................................. 66
Uninstalling Product Software - Mac ......................................................................................... 66
Where to Get Help (U.S. and Canada) ............................................................................................... 67
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