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Troubleshooting
Check the following guide for the possible cause of a problem before contacting service.
Symptom
• The power cord is disconnected.
No power.
The power is on, but
• No disc is inserted.
the DVD/CD Receiver
does not work.
• The TV is not set to receive DVD signal
No picture.
output.
• The video cable is not connected
securely.
• The connected TV power is turned off.
• The equipment connected with the
There is no sound or
audio cable is not set to receive DVD
only a very low-level
signal output.
sound is heard.
• The audio cables are not connected
securely.
• The power of the equipment connected
with the audio cable is turned off.
• The audio connecting cable is damaged.
• The disc is dirty.
The playback picture is poor.
The DVD/CD Receiver
• No disc is inserted.
does not start playback.
• An unplayable disc is inserted.
• The disc is placed upside down.
• The disc is not placed within the guide.
• The disc is dirty.
• A menu is on the TV screen.
• The Rating level is set.
• The disc is dirty.
Loud hum or noise is
heard.
• The speakers and components are
connected poorly.
• The DVD/CD Receiver is located too
close to the TV.
• The antenna is positioned or connected
Radio stations cannot
poorly.
be tuned in.
• The signal strength of the stations is too
weak (when tuning in with automatic
tuning).
• No stations have been preset or preset
stations have been cleared (when
tuning by scanning preset stations).
• The remote control is not pointed at the
The remote control
remote sensor of the DVD/CD Receiver.
does not work properly.
• The remote control is too far from the
DVD/CD Receiver.
• There is an obstacle in the path of the
remote control and the DVD/CD
Receiver.
• The batteries in the remote control are
flat.
The front panel display
• Nothing is displayed on the front panel
display.
is too dim.
Cause
• Plug the power cord securely into the
wall outlet.
• Insert a disc. (Check that the DVD or,
audio CD indicator in the DVD display
is lit.)
• Select the appropriate video input
mode on the TV so the picture from
the DVD/CD Receiver appears on the
TV screen.
• Connect the video cable into the
jacks securely.
• Turn on the TV.
• Select the correct input mode of the
audio receiver so you can hear the
sound from the DVD/CD Receiver.
• Connect the audio cable into the
jacks securely.
• Turn on the equipment connected
with the audio cable.
• Replace it with new one.
• Clean the disc.
• Insert a disc. (Check that the DVD, or
audio CD indicator in the DVD display
is lit.)
• Insert a playable disc. (Check the
disc type, colour system and Regional
code.)
• Place the disc with the playback side
down.
• Place the disc on the disc tray
correctly inside the guide.
• Clean the disc.
• Press the SETUP button to turn off
the menu screen.
• Cancel the Rating function or change
the rating level.
• Clean the disc.
• Connect the speakers and
components securely.
• Move your TV away from the audio
components.
• Connect the antenna securely.
• Adjust the antennas and connect an
external antenna if necessary.
• Tune in the station manually.
• Preset the stations (page 10).
• Point the remote control at the remote
sensor of the DVD/CD Receiver.
• Use the remote control within about
23 ft (7 m).
• Remove the obstacle.
• Replace the batteries with new ones.
• Press SLEEP(Dimmer) on the remote
control.
Correction
13
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