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Problem
Cannot turn
your phone
on
Unable to
connect to
the network
Unable to
enter
information
into the
phonebook
Phone
crashes,
reboots,
freeze, or
cannot be
powered on
Possible causes
Battery power has been
depleted.
You are not within the
network's service area.
Poor signal.
The phonebook's
memory is already full.
Some third-party
software is not
compatible with your
phone.
Possible solution
Recharge the phone's
battery.
Check the service area
with your service
provider.
Move to an open space,
or if you are inside a
building, move closer to
a window.
Delete unnecessary
data from the contacts.
Uninstall the software
that may cause the
problem.
Upgrade the phone
software.
Reset the phone to
factory status.
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