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8. Troubleshooting and Measures
Display
● There is no change in the
10 Hz water level for three
water inlet
minutes after starting to
supply water.
error
● There is no change in the
water level frequency for 10
( Water fi lls
minutes
with water
slowly or
● The water level does not
not at all)
reach the washing or rinsing
level for 25 minutes after
starting to supply water.
water
outlet error
● The water level frequency
does not reach the RESER
water level frequency (26.0
kHz) for 12 minutes after
starting to drain the water.
(Water in
the washer
● Too much detergent bubbles
drains
remain inside the inner tub.
slowly, or
not at all)
Unbalance
error
● The load is out of balance.
Not
operated
to drain
Thermistor
(heating)
error
● Water fills with water slowly
or not at all
Thermistor
fails.
Pressure
● The frequency generated
sensor
by the pressure switch that
S/W error
determines the water level
exceeds the standard range.
(Water level frequency is
less than 20.0 KHz or more
Pressure
than 30.0 KHz for 5 seconds
sensor has
or more.)
a problem.
Problem
1. Water supply faucets are not fully
2. Water line hoses are kinked, pinched,
3. Water inlet fi lters are clogged.
4. Water supply connected with
5. The red 6-pin connector connected to
6. The controller's load driving section
7. The pressure switch has an error.
1. The drain hose is not lowered.
2. Drain hose is kinked, pinched or
3. The connector connected to the drain
4. The drain pump is faulty. (The pump
5. Controller Asem have some problem.
6. Remove the detergent bubbles from
1. The laundry is not evenly distributed
2. The washing machine is inclined.
1. The blue 6-pin connector of PCBA,
2. The connection between PCB and
1. The connector connected to the
2. Pressuer switch is poor
3. Controller is poor
Possible Cause
open.
or crushed.
leaklimiting hoses.
the controller is not properly connected
or has a faulty connection.
has an error.
clogged
pump or the blue 3-pin connector
connected to the controller is not
properly connected or has a faulty
connection.
does not operate even when a
separate AC 220V power is connected
to the 3-pin terminal of the drain
pump.)
the clothes and tub.
but skewed to one side inside the
inner tub assembly.
thermistor, or connector connection is
faulty.
thermistor is faulty or damaged.
pressure switch or the blue 6-pin
connector connected to the controller
is not properly connected or has a
faulty connection.
20
Solution
• Make sure that the water
faucets are fully open.
• Perform washing after making
sure that the water is supplied
properly.
• Clean the inlet fi lters. See
maintenance in the care and
cleaning section.
• Reconnector or repair the
connector
• Change the controller
• Check the pressure switch
• Make sure the drain hose is
free of clogs, kinks, etc, and is
not pinched behind or under
the washer
• Reconnect or repair the
connector
• Change the drain motor
• Change the controller
• Make sure that the laundry is
evenly distributed inside the
tub.
• Adjust the legs so that the
washing machine is level.
• Reconnect or repair the
connector
• Reconnect or repair the
connected part
• Make sure that the water
faucets are fully open.
• Perform washing after making
sure that the water is supplied
properly.
• Clean the inlet fi lters. See
maintenance in the care and
cleaning section.
• Reconnect or repair the
connector
• change the controller
• check the pressure switch
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