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Dishwasher
[en]
User manual
S299YB801E

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Summary of Contents for NEFF S299YB801E

  • Page 1 Dishwasher [en] User manual S299YB801E...
  • Page 2: Table Of Contents

    Table of contents Safety ..........   4 Additional functions .....    21 General information...... 4 Features.........    22 Intended use........ 4 Top basket ........ 22 Restriction on user group.... 4 Bottom basket ........ 23 Safe installation ........ 4 Cutlery basket ........ 24 Safe use ........... 6 Etagere ........... 24 Damaged appliance ...... 8 Folding prongs ....... 24 Risk to children ........ 8...
  • Page 3 Transportation, storage and Switching on the appliance .... 34 disposal .........    59 Setting a programme ..... 34 Removing the appliance .... 59 Setting additional functions .... 34 Protect appliance from frost... 60 Setting timer programming .... 34 Transporting the appliance .... 60 Starting the programme .... 35 Disposing of old appliance .... 60 Interrupting programme .... 35 Terminate programme.... 35...
  • Page 4: Safety

    en Safety Safety Observe the following safety instructions. General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. Intended use Only use this appliance: ¡...
  • Page 5 Safety en WARNING ‒ Risk of electric shock! ¡ Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Always use the supplied power cable for the new appliance. ▶ Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing.
  • Page 6: Safe Use

    en Safety WARNING ‒ Risk of injury! Hinges move when opening and closing the appliance door and can cause injury. ▶ If built-under or integrable appliances are not in a cavity so that one side is accessible, the hinge area must be covered at the side.
  • Page 7 Safety en WARNING ‒ Risk of injury! ¡ Leaving the appliance door open may result in injury. ▶ Only open the appliance door to load or unload tableware in order to prevent accidents, e.g. through tripping. ▶ Do not sit or stand on the appliance door when open. ¡...
  • Page 8: Damaged Appliance

    en Safety Damaged appliance WARNING ‒ Risk of electric shock! ¡ If the appliance or the power cord is damaged, this is danger- ous. ▶ Never operate a damaged appliance. ▶ Never operate an appliance with a cracked or fractured sur- face. ▶ Never pull on the power cord to unplug the appliance. Al- ways unplug the appliance at the mains.
  • Page 9: Safety Systems

    Safety en WARNING ‒ Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. ▶ With redundant appliances, unplug the power cord. Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close.
  • Page 10: Preventing Material Damage

    en Preventing material damage Only use the water hoses sup- ▶ Preventing material damage Preventing material dam- plied with the appliance or genu- ine spare hoses. Never re-use water hoses that ▶ have been used before. Preventing material damage Safe installation ¡...
  • Page 11: Childproof Lock

    Childproof lock en To prevent corrosion, do not use ▶ Environmental protection and saving energy Environmental protection sponge cloths on dishwashers with a stainless steel front or and saving energy rinse such cloths thoroughly several times before using them Environmental protection and saving energy for the first time.
  • Page 12: Aquasensor

    en Environmental protection and saving energy During the drying phase moisture Sensor setting Description from the interior of the dishwasher is Standard Optimum setting for a stored in the mineral and heat energy mixed load and heavily is released. The heat energy is blown soiled tableware.
  • Page 13: Installation And Connection

    Installation and connection en installing it under a continuous work- Installation and connection Installation and connec- top that is securely connected to ad- jacent cabinets. tion "Follow the safety instructions." To ensure proper operation, connect Installation and connection → Page 4 the appliance to the power and water "Follow the instructions for elec- supply correctly.
  • Page 14: Drinking Water Connection

    en Installation and connection The connection data for the appli- Drinking water connection ance can be found on the rating Connect your appliance to a drinking plate. water connection. Check that the mains plug is inser- ted properly. Installing the drinking water connection Note ¡...
  • Page 15: Familiarising Yourself With Your Appliance

    Familiarising yourself with your appliance en Familiarising yourself with your appliance Familiarising yourself with your appliance Familiarising yourself with your appliance Appliance You can find an overview of the parts of your appliance here. Rating plate Rating plate with "E number and FD number" → Page 61.
  • Page 16: Controls

    en Familiarising yourself with your appliance "Detergent" → Page 29 is added to the detergent Detergent dispenser dispenser. "Bottom basket" → Page 23 Bottom basket Dispenser for special salt Add special salt to the dispenser for special salt. → "Water softening system", Page 26 Lower spray arm The lower spray arm washes the tableware in the bot- tom basket.
  • Page 17 Familiarising yourself with your appliance en 3 4 5 6 7 8 "Switching on the appliance" → Page 34 ON/OFF button and reset button "Switching off the appliance" → Page 35 "Terminating the programme" → Page 35 "Programmes" → Page 19 Programme buttons Info button If you press , the display shows information about selected programmes, basic settings and additional functions.
  • Page 18 en Familiarising yourself with your appliance   buttons You can use these buttons to scroll between the basic settings. → "Changing basic settings", Page 38 "Open the appliance door." → Page 34 Door handle Depending on the appliance specifications...
  • Page 19: Programmes

    Programmes en Programmes Programmes You can find an overview of the pro- runtime will change if the rinse aid Programmes grammes that can be selected here. system is switched off or rinse aid Different programmes, which can be needs to be added. found on the control panel of your The consumption values can be appliance, are available depending...
  • Page 20 en Programmes Programme: Programme sequence Additional func- tions Tableware: Particularly gentle: Extra Speed ¡ Cleaning delicate table- ¡ Pre-Rinse Settings in the Intelligent ware, cutlery, temperat- Home Connect ¡ Cleaning 40 °C ure-sensitive plastics, app are adjustable ¡ Intermediate rinse → "Intelligent glasses and stemware. ", ¡...
  • Page 21: Information For Test Institutes

    Additional functions en flashes. Information for test institutes a The programme and the additional Test institutes are provided with in- function are saved. formation for comparability tests, e.g. Tip: To reset the programme, either according to EN60436. use the Home Connect app or reset These are the conditions for conduct- your appliance back to the factory ing the tests, however they are not...
  • Page 22: Features

    en Features Additional func- Additional func- tion tion gramme and at any ¡ To avoid marks and im- time when the pro- prove drying, the quant- Extra Shine gramme is running. ity of water is increased ¡ Energy and water con- and the drying phase sumption are increased.
  • Page 23: Bottom Basket

    Features en Adjusting top basket with side Bottom basket levers Arrange pans and plates in the bot- To wash large items of tableware in tom basket. the baskets, adjust the shelf position of the top basket. Pull out the top basket. To prevent the basket from sud- denly dropping down, hold the side of the basket by the top edge.
  • Page 24: Cutlery Basket

    en Features Cutlery basket Folding prongs Arrange cutlery in the cutlery basket, Use the folding prongs to position always without sorting it and with the tableware securely, e.g. plates. sharp points downwards. You can fold the prongs down to po- sition pans, bowls and glasses Etagere better.
  • Page 25: Knife Shelf

    Before using for the first time en Knife shelf Use the shelf for knives and long items of cutlery. Basket heights Set the baskets at the right height. Appliance height 86.5 cm with cutlery basket Level Top basket Bottom basket 33 cm/"34 cm" → Page 23 1 max.
  • Page 26: Water Softening System

    en Water softening system Start the Programme with the Water softening system Water softening system highest cleaning temperature without tableware. Hard water leaves limescale on the Water softening system To remove any marks from water tableware as well as the washing or other residues, we recommend tank and parts of the appliance may you operate the appliance without...
  • Page 27: Special Salt

    Water softening system en Press repeatedly until the Note: Only use special salt for right water hardness has been set. dishwashers. Do not use salt tablets. The value 16 - 20 is set at the fact- Do not use table salt. ory. Add the special salt to the dis- To save the settings, press penser.
  • Page 28: Regeneration Of The Water Softening System

    en Rinse aid system erally only be used up to a water Additional power consumption in 0.05 hardness of 26 °E without adding special salt. The consumption values specified ¡ The water hardness is 0 - 8 °E. are laboratory measurements determ- You do not need to use special ined in accordance with the currently salt.
  • Page 29: Setting The Amount Of Rinse Aid

    Detergent en Add rinse aid up to the max mark. Switching the rinse aid sys- tem off If you find the rinse aid refill indicator irritating, e.g. when using combined detergents with a rinse aid compon- ent, you can switch the rinse aid sys- tem off.
  • Page 30: Unsuitable Detergents

    en Detergent With powder and liquid detergent the Detergent Description dosage can be individually adjusted Tabs Tabs are suitable for all to the level of soiling of the table- cleaning functions and do ware. not need to be measured For better washing and drying results out.
  • Page 31: Information On Detergents

    Detergent en Add the detergent to the dry deter- Detergent Description gent dispenser. Detergent con- Chlorine residue on table- taining chlorine ware may present a risk to 50 ml health. 25 ml 15 ml Information on detergents Follow the instructions on detergents in everyday use.
  • Page 32: Tableware

    en Tableware Close the lid of the detergent dis- Damage to glass and table- penser. ware Only put glasses and china in the dishwasher if it is marked as dish- washer-safe by the manufacturer. Avoid damage to glass and table- ware. Cause Recommendation The following table-...
  • Page 33: Arrange Tableware

    Tableware en To save resources, do not pre- Cause Recommendation rinse tableware under running wa- The water temperat- Select a programme ter. ure of the programme with lower temperat- Observe the following when arran- is too high. ures. ging tableware: After the programme –...
  • Page 34: Removing Tableware

    en Basic operation for the combination of energy/wa- Removing tableware ter consumption for this type of tableware and evidences conform- WARNING ity with the EU Ecodesign Direct- Risk of injury! ive. Hot tableware can cause burns to the If you do not perform any actions skin.
  • Page 35: Starting The Programme

    Basic operation en "Finish at" (e.g. 15:20 hours). You Press to resume the pro- can change this setting in the "Ba- gramme. sic settings" → Page 36. Terminate programme To activate timer programming, press ⁠ . To end a programme early or to Note: To deactivate timer program- switch from a programme that has ming, press for approx.
  • Page 36: Basic Settings

    en Basic settings Basic settings Basic settings You can configure the appliance to meet your needs. Basic settings Overview of basic settings The basic settings depend on the features of your appliance. Basic setting Selection Description Time setting 00:00 - 24:00 Set the current time.
  • Page 37 Basic settings en Basic setting Selection Description Eco forecast Switch EcoCheck on or off. When selecting the programme, the average wa- ter consumption and energy consumption is briefly shown on the display. Emotion Light Switch the interior lighting of the appliance on or On via main switch off.
  • Page 38: Changing Basic Settings

    en Home Connect Basic setting Selection Description Wi-Fi Switch the wireless network connection on or off. The basic setting "Wi-Fi" is only available once the appliance is connected to the Home Connect app. → "Home Connect ", Page 38 Remote Start Activate or deactivate → "Remote Start ", Page 39. Manual Permanent This basic setting is not available until after you...
  • Page 39: Home Connect Quick Start

    Home Connect  en ¡ → "Connecting the appliance to Connecting the appliance to WLAN WLAN home network (Wi-Fi)", home network (Wi-Fi) Page 39 Requirements The Home Connect app guides you ¡ Home Connect app is installed on through the entire login process. Fol- your mobile device. low the instructions in the Home Con- ¡...
  • Page 40: Remote Diagnostics

    en Home Connect Activating Remote Start Data protection When you have selected "Manual" in Please see the information on data the basic settings of this function, ac- protection. tivate the function on your appliance. The first time your appliance is Requirements registered on a home network ¡...
  • Page 41: Cleaning And Servicing

    Dishwasher Care and Ma- ance to malfunction. To avoid such chine Cleaner for Dishwashers online faults and reduce odours, we recom- at https://www.neff-home.com/store mend cleaning your appliance at reg- or from customer service. ular intervals. Easy Clean is a programme which re-...
  • Page 42: Filter System

    en Cleaning and servicing To ensure optimum cleaning perform- Pour the machine cleaner into the ance, the programme doses the de- detergent dispenser until it is filled tergents independently of each an- completely. other during the relevant cleaning Do not place any additional ma- phase.
  • Page 43: Cleaning Spray Arms

    Cleaning and servicing en Turn the coarse filter anticlockwise Carefully clean the rim of dirt and remove the filter system ⁠ . between the coarse and the fine fil- ter. Check that no foreign objects ‒ Re-assemble the filter system. fall into the sump. Make sure that the locking catches on the coarse filter click into posi- tion.
  • Page 44 en Cleaning and servicing Check the outlet nozzles on the spray arms for blockages under running water and remove any for- eign bodies. Insert the lower spray arm. a The spray arm clicks into position. Insert the upper spray arm and screw it firmly in place.
  • Page 45: Troubleshooting

    Troubleshooting en Troubleshooting Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 46 en Troubleshooting Fault Cause Troubleshooting Appliance door does not Appliance door brushes Install the appliance correctly as de- ▶ open at the end of the pro- against the appliance or kit- scribed in the installation instruc- gramme. chen cabinets tions and align. Appliance door opens too Door is not correctly adjus- Adjust the appliance door as de-...
  • Page 47: Error Code / Fault Display / Signal

    Troubleshooting en Fault Cause Troubleshooting Appliance door opens too Door is not correctly adjus- Adjust the appliance door as de- ▶ wide when activated. ted. scribed in the installation instruc- tions. Error code / Fault display / Signal Fault Cause Troubleshooting E:2130 lights up.
  • Page 48 en Troubleshooting Fault Cause Troubleshooting E:3200 or indicator for wa- Remove the filter from the supply ter supply lights up. hose Clean the filter. Re-insert the filter in the supply hose. Screw the water connection back Check the water connection for leaks.
  • Page 49: Washing Results

    Troubleshooting en Fault Cause Troubleshooting A different error code ap- A technical fault is present. Press . pears in the display window. Unplug the appliance or switch off the fuse. E:0100 to E:9010 Wait at least 2 minutes. Insert the mains plug of the appli- ance in a socket or switch on the fuse.
  • Page 50 en Troubleshooting Fault Cause Troubleshooting Tableware is not dry. Use a different combined detergent with a better drying performance. Activate "Extra Dry" → Page 36. Extra Dry not activated to im- ▶ prove drying performance. Tableware removed too Wait until the programme ends. early or drying process not Only remove tableware 30 minutes yet ended.
  • Page 51 Troubleshooting en Fault Cause Troubleshooting Remnants of food on table- Filters are soiled. Clean the filters. ▶ → "Cleaning filters", Page 42 ware. Filters are inserted incor- Insert the filters properly. → "Filter system", Page 42 rectly and/or not engaged. Engage the filters. Washing programme selec- Select a more intensive washing ▶...
  • Page 52 en Troubleshooting Fault Cause Troubleshooting Water marks on plastic Due to laws of physics Select a more intensive pro- ▶ parts. droplet formation on plastic gramme. → "Programmes", Page 19 surfaces is unavoidable. After drying water marks are Position tableware at an angle. ▶...
  • Page 53 Troubleshooting en Fault Cause Troubleshooting Tea residue or lipstick marks Washing temperature is too Select a programme with a higher ▶ on tableware. low. washing temperature. → "Programmes", Page 19 Too little detergent is being Use a suitable "Detergent " ▶ → Page 29 and follow the manufac- used or is unsuitable.
  • Page 54 en Troubleshooting Fault Cause Troubleshooting Plastic parts are discol- Washing temperature is too Select a programme with a higher ▶ oured. low. washing temperature. → "Programmes", Page 19 Tableware has been pre- Only remove large remnants of food ▶ cleaned too intensely. The and do not prerinse tableware.
  • Page 55: Home Connect Problem

    Troubleshooting en Fault Cause Troubleshooting Rust spots on cutlery. Cutlery is not sufficiently Use rust-resistant tableware. ▶ rust-resistant. Knife blades are often more severely af- fected. Cutlery may also rust if Do not wash rusting items. ▶ washed together with rust- ing items.
  • Page 56: Information On Display Panel

    en Troubleshooting Information on display panel Fault Cause Troubleshooting Add "Special salt" → Page 27. Special salt refill indicator Insufficient special salt. ▶ lights up. Sensor does not detect spe- Do not use special salt tablets. ▶ cial salt tablets. Refill indicator for special Water softening system is Setting the water softening system ▶...
  • Page 57: Mechanical Damage

    Troubleshooting en Fault Cause Troubleshooting → "Terminate programme", Programme starts automat- You did not wait until pro- ▶ ically. gramme ended. Page 35 Appliance stops during the Appliance door is not closed Close the appliance door. ▶ programme or cuts out. properly. Power and/or water supply Check the power supply.
  • Page 58 en Troubleshooting Fault Cause Troubleshooting Knocking or rattling noise. With a small load the water Distribute the tableware evenly. ▶ jets directly strike against Load the appliance with more table- ▶ the tub. ware. Light items of tableware Position light items of tableware se- ▶...
  • Page 59: Clean Wastewater Pump

    Transportation, storage and disposal en Insert the pump cover and press Clean wastewater pump down ⁠ . Large remnants of food or foreign bodies can block the waste water pump. As soon as the rinsing water no longer drains properly, the waste water pump must be cleaned.
  • Page 60: Protect Appliance From Frost

    en Customer Service Protect appliance from frost Disposing of old appliance If there is a risk of frost where the ap- Valuable raw materials can be re- pliance will be standing, e.g. in a holi- used by recycling. day home, empty the appliance com- pletely.
  • Page 61: Product Number (E-Nr.), Produc- Tion Number (Fd) And Consecut- Ive Numbering (Z-Nr.)

    Technical specifications en least 10 years from the date on from water damage, the appliance which your appliance was placed on must be connected to the power the market within the European Eco- supply. nomic Area. ¡ The liability guarantee is valid for the service life of the appliance.
  • Page 62: Information Regarding Free And Open Source Software

    (Please search on the product web- A detailed Declaration of Conformity site for your appliance model and ad- can be found online at www.neff- ditional documents). Alternatively, home.com/uk among the additional you can request the relevant informa- documents on the product page for tion from ossrequest@bshg.com or...
  • Page 63 Declaration of Conformity en 2.4 GHz band (2400–2483.5 MHz): Max. 100 mW 5 GHz band (5150–5350 MHz + Only applies to Great Britain 5470–5725 MHz): Max. 100 mW UK (NI) 5 GHz WLAN (Wi-Fi): For indoor use only. 5 GHz WLAN (Wi-Fi): For indoor use only.
  • Page 64 Constructa-Neff Vertriebs-GmbH Carl-Wery-Straße 34 81739 München GERMANY Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom *9001677396* 9001677396 011025 650 P5...

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