Samsung RS6JA Series User Manual page 62

Troubleshooting
Symptom
Ice maker does not
make ice.
Ice does not dispense.
62 English
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Possible causes
• Ice maker has just been
installed.
• Freezer temperature is too
high.
• Dispenser panel Lock is
activated.
• Ice maker is off.
• Ice may jam if the ice
dispenser is not used for a
long time (approx. 3 weeks).
• Ice bucket is not properly
inserted.
• Water line is not connected
properly or water supply is
not on.
Solution
• You must wait for 12 hours
for the refrigerator to make
ice.
• Set the freezer temperature
below -18 °C (0 °F) or -20 °C
(-4 °F) in warm ambient air.
• Deactivate dispenser panel
Lock.
• Turn on the ice maker.
• If you won't be using the
refrigerator for a long time,
empty the ice bucket and
turn off the ice maker.
• Make sure the ice bucket is
properly inserted.
• Check if the water line is
installed correctly. Check if
the water line stop cock is
closed.
2021-01-26 7:01:08