Before Calling For Service - LG MVEM1825F.BRSELGA Owner's Manual

28 TROUBLESHOOTING

Before Calling for Service

Operation
Problem
Microwave oven
does not start
Oven light does not
work
Arcing or Sparking
Incorrect Time of
Day
Unevenly Cooked
Foods
Overcooked Foods
Undercooked Foods
Improper Defrosting
Moisture collects on
oven window or
steam comes from
oven vent
Power cord is unplugged, door is open, or cooking time has not been set.
• Plug in power cord. Or, check for a blown circuit fuse or a tripped main circuit breaker.
• Close oven door.
• Set cooking time.
Timer function started.
• If the display shows a time counting down but the oven is not cooking, check to see if a
Timer function has been started instead of a cooking function.
Power cord is unplugged.
• Plug in power cord.
Cookware is not microwave safe, or the oven is being operated while it is empty.
• Use microwave-safe cookware. When in doubt, test cookware before use.
• Do not operate oven while it is empty.
Wire twist-ties have not been removed from paper or plastic bags, or the metal rack
was installed improperly.
• Remove wire twist-ties from paper or plastic bags.
• Place the rack securely in the four plastic supports.
Power interruption.
• Reset the time. See Setting the Clock section to reset time of day.
Cookware is not microwave safe, or cook settings were wrong.
• Test cookware to make sure it is microwave safe.
• Do not cook without the glass tray.
• Turn or stir food while cooking.
• Defrost food completely before cooking.
• Use correct cook time and power level.
• Check position of aluminum strips used to prevent overcooking.
Cooking settings and methods are wrong.
• Change cook time or power level.
Cookware is not microwave safe, or cook settings were wrong.
• Test that cookware is microwave safe.
• Defrost food completely before cooking.
• Change cook time or power level.
• Make sure that ventilation ports are not blocked.
Cookware is not microwave safe, or cook settings were wrong.
• Test that cookware is microwave safe.
• Change defrost time or weight.
• Turn or stir food during defrost cycle.
This happens when cooking foods high in moisture.
• This is normal.
Possible Cause & Solution